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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,200 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Dead Battery and New Tires

-10 and the car wouldn't start. Battery worked only if jumped. Called Freeway Ford and was told to bring it right over to the Quick Lane and they could install a new battery. Got the car there but the Quick Lane had a 2 hour wait. No worries! Dropped the car off and within 1 hour got a call that the battery was in! They also noticed that my tires were low on tread - which I already knew. Offered a fantastic price on the Goodyear Assurance All Season tires and there was a rebate which they filled out for me and submitted. How easy was that??? LOVE Freeway Ford! Always friendly and always professional!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Barry McDaniels & Freeway Ford

Barry McDaniels made finding the right vehicle for me at the right price easy. He had my budget and wants - found exactly what I was looking for and made the whole transaction efficient and enjoyable. His attention to detail and quick response made me feel like a partner rather than another "year end customer".

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful

Leased another vehicle from Freeway Ford I worked with Debbie simple and easy I will be back for my next vehicle I am enjoying my new ride I will recommend Freeway Ford see Debbie.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

great service

the service dept goes out of its way to make sure you are satisfied Dean in service takes rewsponsibility of issues and follows up to make sure you are taken care of

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My 6th car purchased here.

When I come in, I am always greeted instantly, and asked "what can I do to help you?". When Brian showed me the cars I had pre-chosen, he was friendly, very upbeat and willing to do what needed to be done to get me into the car I wanted. He seems very straight forward and was a pleasure to work with.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Freeway Ford was great and Brian W. Was awesome. He help me pick out the right escape for me. That is the best suv for me and I can’t thank him enough.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2018 Ford Escape

I can always count on the staff at Freeway Ford to treat me fair and kind. They are always honest and up front with the options available to me. This is my 3rd car from Freeway Ford and it won't be my last

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales review

Justin was great. Bought car from him 3 years ago First visit nothing available meeting our needs. A few weeks later he called that a car I wanted came in. Not pushy just helpful. Took time to go over car.Followed up next day to check if all ok. I had a bad experience with the Service department recently. Brought former car in for fall special. Told breaks checked out good. A week later needed rear brake job 😡

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly

One of the best dealerships i have been to. The people here are awesome and friendly. I have bought a car from here before. They have always taken care of me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Debbie was great! She was very through and answered all my questions. She made sure I was happy and got the car that I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.