Reviews
Write a reviewService check
I brought my car in to have them check because my push stop car switch Button had fell inside the dash after getting a price for $1,100 to put in a new Switch and the labor the second alternative was to have them glue the button in and that was supposed to be $149 the button never got glued in they took the interior trim off the gear shift area and had the button exposed that way I wasn't happy with that so they redid it so the button would hang out of the dash close to where it was located on the dash they still charge me $149 for that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
OMG!!!
My experience has been with service and Quicklane but they have always been amazing, fast service, competitive pricing and amazing attention to the details of my life in my Ford! I cannot wait until I move back home, win the lottery and can buy a new Ford from them! Patrick in service/Quick lane is wonderful, trustworthy and full of the integrity that the Ford name represents!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought Used Car
We found our vehicle online at CarSoup.com and went to Freeway Ford to check it out. When we got there, we were pleasantly greeted by Adam Tomerlin. He was very friendly and easy to work with. It really felt like this dealership wasn't just about getting our money, the customers matter and they're willing to work hard for their customers as well! I will definitely recommend this dealership and also our salesman, Adam!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Went in for an oil change, in and out in about 40 min. Tires rotated and a nail removed. fast good service! Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exemplary Service
We had to leave the country to experience the best service ever. On vacation from Canada in the Minneapolis / St. Paul area, we found that our vehicle was in need of repairs. Even though the service center was booked up, they made time to not only fit us in but got our vehicle back to us in a few hours. A potentially very disappointing time became an enjoyable one. We have been visiting this area for many years and now have another reason to regard it as the special place that it is.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and thorough
I was in for an oil change, tire rotation, and brake check. I was in and out more quickly than anticipated and happy with the service and the complementary car wash.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks to the team!
Thank you so much for making our experience a positive and easy one. Management, sales to finance was awesome. I love my sporty '17 Escape and we will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Like taking our car to the dealer because they know my Taurus and I feel that they are qualified and are always fair and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience
My Sales Associate, Brian Ward was excellent and made the experience very easy with no stress purchasing my '14 Ford Escape. Communicated openly my options for purchase and trading in my '13 Escape.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pa@#3
I found my truck two tone on Freeway ford internet. When I got there I talked to Patrick Martin, He made it real easy to by my f150. He didn't pressure me to buy and made me feel comfortable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
