Freeway Ford

I have had many problems with this car and cant get help to get into another one even when it was from there at freeway ford.

I purchased my Ford Edge at this dealership. I appreciated the sales process and really like the vehicle. Having regular service done here is a different story. I don't blame the service managers or the technicians. The process, however, is very flawed. You cannot schedule regular service. You have to show up and take your chances that there are not several vehicles ahead of yours. The key is to get here very early in the morning... Or so I thought! I arrived this morning at 7:15. The service rep told me they wouldn't be able to start for about 15 minutes because they didn't have techs in yet. This is the worst service process I have ever experienced. I cringe every time I need an oil change (I purchased a service contract when I bought the car). I really question whether I will purchase another vehicle here because of this faulty service process.

I had my car oil change today. Staff was super nice. The girl at the front desk was very very nice and friendly. I can't remember her name. Service guy came over and gave me the key and thanked me. His name was Nick. He walked me out. Opened the door for me. I was very impressed with his customer service. Nick was very pleasant and soft spoken. Nick thank you very much for such a great service and treatment.

we love our ford escape,and everyone at freeway was so nice and friendly and Elijah was so helpful.

I received a quote from a local service shop for some overdue repairs needed on my car. The price seemed outrageous so I took my car to this dealership and received a quote that was more than 20% LESS! AND all of the new parts they put on my car came with a factory warranty. Talk about piece of mind! The dealership is not more expensive! It is a myth!

Needed some work done on my f150 before selling it. Great work done on time and on budget! Thanks.

They always get me in on time and do great work. I'll keep coming back.

I knew my car needed some more than minor repairs, and I first took it to a general repair shop in my neighborhood. They quoted me over $1,000 for the work I needed done, so I decided to get a price from this dealership. Not only were they about 20% less, but I received factory warranty parts and had the labor done by certified technicians. Service at a dealership is NOT more expensive! And the customer service was outstanding!

My first visit to this dealership and it was well worth it. Made me feel important and fixed my problem the first time. Repairs were done in a timely matter and the price was right! Thank You Freeway Ford - you have a new service customer for life!

Helped me replace my battery, they were super helpful and super fast. I was still able to make it to work!! Yes!