Reviews
Best First-Time Car-Buying Experience Ever!
I first went to Freeway Ford initially to test-drive as I was not planning on buying a car for a few more months, but Debra showed me the great 2014 models that Freeway Ford had left and I test-drove the Ford Focus SE and I fell in love immediately! Deb pointed out all the great features that the Ford had to offer and the eco-friendly materials used for the car and I loved the feel and look of the car overall. Deb was very patient and understanding when I first said I wasn't going to buy a car for another few months but she called the next day to offer me a great deal and I was sold! Being my very first car purchase as a college grad and current graduate school student- it was a huge deal to me. But Debra and Matthew in Finance were extremely helpful and patient with me and made the experience enjoyable and easy to follow. They also gave me a great deal for my trade-in and I was very happy with their trade-in offer- this was one of the fastest car deals I've ever seen. Absolutely top-notch service and great people!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Satisfied
Linda Forseth was fantastic to work with. I enjoyed working with her staff at Freeway Ford as well. Linda is personable and was understanding of my busy schedule during the time I purchased my 2015 Ford Escape. I'm satisfied with the Escape as well and would recommend others to purchase an Escape; and would recommend that they purchase it from Linda.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Freeway Ford
I purchased a Ford Focus Every thing has been more than satisfactory I filled in a longer survey from you that would not return to you. It said that I was missing a bit of info that I couldn't understand what it could be. Sorry for the delay Mary Jayne Larson
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experiance love my dealer
Got a new Edge love it our sales gal Deb Anderson did a great job, see her if you need a car, truck. Great selection and prices and a smooth process.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Highly Satisfied
Everyone at the dealership was professional, friendly and well-informed. We were treated with respect and courtesy. We purchased a 2015 Ford Escape C Series. We like it very much. We bought the new car to replace our 2002 Escape which we have enjoyed for thirteen years.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Painless, no-pressure, empathetic ?
Linda sold me a new 2015 Fusion and I couldn't be happier. I knew exactly what I wanted when I walked through the door. The team I worked with tailored my experience to be as quick and painless as possible. Linda, Presidential candidate Lincoln 'Mercury' Johnson, and the young woman at the front desk were an absolute delight to work with. Seriously, great work. I'm already looking forward to my next purchase.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Good experience. I bought a 2014 Escape SE. Nice vehicle. Has a stale smell. First owner must have smoked in the vehicle. Did not notice until later this past week. It's annoying. Otherwise, so far so good.
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Doctor
Everyone and everything was great. Our salesman Brian was polite, patient and well-informed regarding the car we were seeking. I do have one question. Is the plastic cargo area cover standard or optional equipment on the Escape series? Our 2002 Escape came with one, but I forgot to ask about the 2015 model. Thank you, Dennis Whitter
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good all around experience.
We were looking for and ultimately purchased a Ford Fusion. We researched your dealership online before we made our initial visit plus your location (Freeway Ford) was close to our home. In our initial visit, we met with a salesman, told him what we wanted. He told us the bottom line for what we wanted and we told him we would contact him. A week later we called to set up an appt and purchased the car. Very easy. Our sales rep, the financial office, the manager we all professional and very nice to deal with.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Escape Purchase
Purchased a 2015 Escape SE. Saad Ghanem was very helpful. We really enjoyed working with him. Both sales managers Carrie & Charlie were also very helpful. Very professional staff
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase