Reviews
Good Service
I received a recall on my 2011 Chevy Cruze April 30th and was able to get into the dealership by May 5th. Also had an oil change at the same time. Great service. The time frame wasn't horrible either (of having to wait).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, it's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for choosing Friendly Chevrolet Fridley for your vehicle needs. Patrick Johnson | General Manager
Excellent Service, Caring Staff, Customers come1st
Each visit equals or exceeds previous visits. Most wonderful Dealership in the Upper Midwest. Kind, courteous and caring, putting customers and their needs first! Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for allowing us to meet your automotive needs, Craig! We strive to go above and beyond for all our customers. Take care and happy driving! Patrick Johnson | General Manager
A Excellent Sales Person
Our sales person Charlie was excellent and really spent the time making sure my husband got the truck he wanted and believe me he had no attentions on buying a new truck but I did, but Charlie worked with him and showed him a lot of options, having to move a lot of trucks so he could test drive them Charlie was GREAT! The one down fall is the extra's we bought to have put on the truck, the one individual hasn't been at work for 2 days, Even though Charlie has kept us updated (he's really great) I would think that in this individuals absence there should be a back up individual, so customers shouldn't have to wait, after all you just bought a new vehicle and want to drive it with all the bell and whistles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bruce, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Charlie was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Patrick Johnson | General Manager
GREAT SERVICE
VERY FRIENDLY PEOPLE AND MY ADVISOR WAS VERY HELPFULL CLEAN FACILITY GREAT DEALERSHIP I WOULD DEFINTLY BUY ANOTHER CAR HERE...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, John. It is our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best regards, Patrick Johnson | General Manager
Great service
Wally Johnson, my sales guy, was great. No pressure sales, answered all my questions and very was friendly and professional. You can tell he likes his job and takes pride in providing great service. I would highly recommend anyone to Wally and Friendly Chev.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stacy and thank you for this great review! We're excited to hear that Johnson took care of you! He is a great asset and we appreciate all he does. Thank you for your business and recommendation! Stay safe! Patrick Johnson | General Manager
Super speedy service
Stopped in for regular service (oil/tire rotation). Fast, pleasant service as always. The popcorn wasn't going, but now I'm just being greedy ;) If you're in the market for a car, see Dion. He's the best around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sarah, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Best, Patrick Johnson | General Manager
friendly chevrolet
I stopped in to get my oil changed at abt 8:30PM and was out of there in about 20 minutes with a clean car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, Carol! I am happy that your service was completed in a timely manner. Thank you and we look forward to servicing you again! Best, Patrick Johnson | General Manager
Great Price!
Experience was great! Best price in town, However the process was long. I would come back and I would recommend this dealer to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Krystin, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction, and I am happy to hear that our sales department was able to gain your trust in our business. We look forward to seeing you in the future! Best, Patrick Johnson | General Manager
Great service and professional service advisors.
Great service from Michael Tidd and Chad. Always very satisfied with service repairs. Completed in a timely and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Barbara for the outstanding review! We're very happy that Tidd and Chad were there to give you the customer service we know you deserve! We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again! Best regards, Patrick Johnson | General Manager
Happy camper
Had to get my oil changed and I was in time crunch. I was able to get my car in immediately and had time to have them give it a wash (which was needed), I was extremely happy with how quickly they had my car ready to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Boyd, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again! Best, Patrick Johnson | General Manager