Reviews
2021 Cadillac XT5
Great experience buying a new vehicle, Anthony was fabulous and LOVE the new XT5! Thanks for being patient with us while going thru all the bells and whistles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Best in the Metro!
The staff at Key Cadillac is five stars. I’ve purchased numerous vehicles from Andrew and had service done in the service department. Whatever I’m looking for Andrew finds for me and gives me a fair deal while being professional and caring. The Service department is top notch and always is accommodating and knowledgeable. For these reasons I continue to drive out of my way to deal with Key Cadillac. They are the best in the Twin Cities!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
This is our 3rd Cad with Brian. He found a FWD XT
Brian found a car for us at another dealer and was shipped in good order. Always good to see him, does an outstanding job as expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing about your visit with us! I am happy to hear that Brian was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Brian and Ryan were a breath of fresh air
Was in the market for a new Escalade, Key had a nice selection of used in stock. Went in and was greeted by Brian, who really knows his product. We test drove a couple vehicles, found a nice Escalade I was looking at and I drove it home the next day. It needed a small repair and the team at Key took care of it next day. Financing with them is a breeze, the used car manager Ryan really works with you. Best vehicle buying experience I've ever had. You guys have my business for life!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Excellent Service
The whole process was simple and painless, and the entire staff was very helpful and was a pleasure to do business with. I would highly recommend Key Cadillac
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Cadillac XT5 Sport
So happy with the purchase of my new XT5 Sport. Previously worked with the sales manager. Pleasure working with Sales Manager and his assistance. Very happy with my choice. Ride is extremely comfortable. Happy with new options for rims and color, and 3.6V engine option. No pressure from people I worked with. Dealer called me later to see if I was satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Best car buying experience so far!
I found a used Cadillac CTS on their website in the morning, and called and asked if it was still available. When I arrived, I was greeted and asked if I needed any help. When I said I what I was looking for, the salesman (Anthony P) asked if I was the woman who called this morning, and he had already pulled the Keyes and a printout of the vehicles information. Anthony and Kyle worked together to see if there were any other vehicles available that I might enjoy, but by the time I got back from the first test drive, I knew I had found the car for me. They gave me the best possible offer, with absolutely no hassel or pressure. I arrived at the dealership at 12PM, and was done and home before 2:30PM (with a half hour drive home.) This has been the easiest, most relaxed and fun car buying experience I have ever had. I will be recommending all family and friends to this place, as well as purchasing from them in the future. Thank you for the great experience, and amazing car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Katie, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
XT5 Sport Purchase
Online I found Key Cadillac had the XT5 Sport I was looking for. We worked with Anthony Peluf and Kyle. Kyle was detailed in showing us all the features the vehicle had and they both met any obligations they committed to while making sure we were satisfied with the transaction. I appreciated the lack of sale pressure and the process not requiring back and forth interactions between the Key team to approve the sale. We completed the sale and delivery process in a short amount of time and I would recommend Key Cadillac to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Satisfied Customers
We worked with Brian Thoresen on the purchase of our new Cadillac and were very happy with his approach and attention to details. He greeted us with a smile and never pushed toward a sale. He seemed to understand that we wanted to work through the process ourselves and was available to answer questions when needed. When we made our decision he ensured that all the paperwork was completed ahead of time and the closing of the sale with Lisa went quickly and smoothly. The atmosphere of Key Cadillac is warm and welcoming, never felt pressured!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Smooth Buy of new XT5
Smooth Buy with trade in thanks to Andrew and Kyle. The XT5 Sport had all of the options I was looking for and was priced right. Will definitely do business with Key Cadillac in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
