Reviews
Very Smooth and Pleasant Experience
Entered into a new lease after my previous Cadillac lease expired. This was by far the smoothest and easiest lease I have ever entered into, and I've leased from Key Cadillac for several decades.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Key Cadillac brought in great staff!
The sales service at Key Cadillac is outstanding! I purchased a 2018 Escalade from Anthony, my third purchase from him in the past 3 years. He is fantastic to work with and doesn't project the sleazy salesman vibe you get at a lot of dealerships. While selling cars is the way Anthony makes his living, he makes it feel as if he is out there selling for fun, having customers in his best interest. I also can't go without saying how quick and seamless the financing went. The business manager, Kurt, was fantastic. We were in and out of there within minutes. I'm already looking forward to stopping in for my next purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing about your visit with us! I am happy to hear that Anthony was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Great service!
Best professional service! Client and customer oriented service department. Sales exceptional attention to detail. Response time to all calls and Excellent response time to all requests with courteous and professional attitude.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Great Experience!!!!
Ben was wonderful to work with and made buying my XT4 a great experience. Ben was knowledgeable and accommodating to what I was looking for. When I got home after picking up my new XT4, I told my husband that was the best car buying experience I have ever had!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
REMARKABLE!!!
I had such an exceptional experience dealing with Key Cadillac!! Our sales person Anthony Abucola was a delight to work with! Everything went so smoothly. I will definitely be sharing my positive experience with everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
My experience in buying a car from Key Cadillac !!
At first it was a little scary because I pick out a car that had issue. But they made sure they fix what the issues were and I'm happy with the car...the last Cadillac I bought from you lasted 9 years , I hope this CTS will be has good to me! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Betty, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Very helpful.
Very professional and and very fair dealership. I would recommend the dealership to anyone interested. They treated me very respectfully. Thank you for a wonderful experience.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We cannot thank you enough for your wonderful review of Key Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Outstanding dealership!
Great experience with Key Cadillac, Brian Thorsen was very knowledgeable of the XT4 Sport and listened to my needs fast friendly service. Thank you! James Grabowske👍
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
21 Escalade
Everything was perfect I’ll be back for future purchases. Ben was very professional and knowledgeable. I will be recommending Key Cadillac, for anyone looking for competitive pricing and excellent customer service. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Lori Rae
The buying experince was quick and easy. My XT5 was ready for me. Brian wad kind and knowledgeable. Nice experience overall and I'd purchase from Key again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300