Reviews
Want a Cadillac? Get a Key Cadillac!
From the time we entered the dealership until we picked up our 2022 XT5, Brian Thoresen and the Key Cadillac sales team made the car buying experience as professional as we’ve ever experienced. We were offered a very fair price for our trade. Additionally we were quoted very fair (considering the current market) price for the XT5 that has just been delivered to the dealership the morning we arrived. Both the buyer and seller made a good deal. No hidden fees. No BS. Just a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
The best Cadillac dealership in the country
Michael Stanzak Runs a great operation we have been buying Cadillacs from Key for at least the last 20 years their service department is excellent Lisa the general manager is fabulous Andrew sales person is always responsive to us even David who sets up the garage door openers always go the extra mile we’re very fortunate to a found key Cadillac we feel like family there!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Key Cadillac Team
Simply the best
Anthony was awesome! Great place to work with! This is my 15th new Cadillac and first one from this dealership. Amazing well run facility. They were very easy to deal with and catered to my needs I was in and out in 15mins which is exactly what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Wouldn't Go Anywhere Else
Key Cadillac is a well run family owned dealership that emphasizes the "family values" (a compliment) of personal relationships with their customers and individual attention on their needs whether sales or service. From the Dealer Principal, Michael Stanzak, to the GM, Lisa Jensen, our Sales and Leasing Consultant, Andrew Bjornstad, to our Service Consultant, Jason Heitland, all on focused on the customers' needs. We have bought 4 vehicles from Key and are soon to purchase our 5th and 6th and we have all service work performed there. Never once have I doubted either their integrity or looking out for the best interests of the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
2nd vehicle purchased
Great experience buying! This is my second vehicle purchase here. The sales staff is great to work with. Good communication and always seamless. Great Job Ben Ratliff. Thanks for all your hard work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Kara. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Key to success
I am a repeat customer, Andrew has been on top of his game both times. He responds in a timely manner and his information is helpful and accurate, Kudos to the whole organization Brad
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Great Experience. Happy Customer.
I went in to Key Cadillac to browse what cars were on the lot at the time and was pleasantly surprised by the affordable options! Benjamin was extremely helpful during every stage of the process and I am very happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
Excellent
Excellent customer service from start to finish. Treated us right! Andrew was great to work with and showed us many of the features on our new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Andrew assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
I would give 6 stars if I could.
This is my 4th Escalade and this is the best Cadillac experience I have ever had, Kyle and Andrew did an excellent job, true pros.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300
All about You!
Throughout the past fifteen years I'd say I bought some nine cars through Key Cadillac and without exception left with a five star experience each time. Their team is exceptional in all respects from service to sales. I'm in sales and fully aware of the process involved in working with people of all personalities and attitudes so for me therefore to highly respect the core of excellence in the team at Key it says something otherwise my business would go elsewhere. Sincerely ! Randolph Clausen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300