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Reviews

Average Ratings

4.7
259 lifetime reviews.
  • Great Experience

    Great buying experience! Marty was a great salesman and was very personable!

    Dealer Response

    It is wonderful to hear that Marty was able to provide you with a great car buying experience! We really appreciate this feedback and we will sh...


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    Great buying experience! Marty was a great salesman and was very personable!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is wonderful to hear that Marty was able to provide you with a great car buying experience! We really appreciate this feedback and we will share it with him. Thank you and enjoy your new car! Best, Marc Weis | General Manager | 763.323.3333


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  • Review

    I think the car salesman has great service on this site and his emails reflect a interest in helping me find the car I both want and need.


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    I think the car salesman has great service on this site and his emails reflect a interest in helping me find the car I both want and need.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service and the people are always friendly.

    My vehicle was serviced quickly. And my vehicle was washed when they were done! And the people are always friendly.

    Dealer Response

    That is wonderful to hear, Thomas! I'll be sure to pass your comments along to our service team! Best, Marc Weis | General Manager | 763.323.3333


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    My vehicle was serviced quickly. And my vehicle was washed when they were done! And the people are always friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That is wonderful to hear, Thomas! I'll be sure to pass your comments along to our service team! Best, Marc Weis | General Manager | 763.323.3333


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  • Decent experience

    Pretty fast finance woman. She was very efficient. Had to walk out to get a deal. Same weird gut feeling buying a car.

    Dealer Response

    Thank you the kind words, Jason! Please do not hesitate to contact me if you have any questions or concerns about your purchase. Best, Marc Weis...


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    Pretty fast finance woman. She was very efficient. Had to walk out to get a deal. Same weird gut feeling buying a car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you the kind words, Jason! Please do not hesitate to contact me if you have any questions or concerns about your purchase. Best, Marc Weis | General Manager | 763.323.3333


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  • Excellent dealership

    Everyone was friendly and courteous. Had a great experience. Worked with Scott. In and out in an hour at the dealership.

    Dealer Response

    Thank you for the kind words, Kurtis! I will be sure to pass your comments along to Scott and the rest of the staff here at McCarthy Auto World! W...


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    Everyone was friendly and courteous. Had a great experience. Worked with Scott. In and out in an hour at the dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words, Kurtis! I will be sure to pass your comments along to Scott and the rest of the staff here at McCarthy Auto World! We hope to see you again in the future. Best, Marc Weis | General Manager | 763.323.3333


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  • Sales Experience

    Our Sales Consultant, Chris Schouten, was excellent to work with. He answered our questions and made sure we were receiving the information we de...

    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hea...


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    Our Sales Consultant, Chris Schouten, was excellent to work with. He answered our questions and made sure we were receiving the information we desired to make our decision accordingly. There was no pressure on his part, which is what made the sale for us, along with working with an excellent individual on the value of our trade. One of the most positive car buying experiences we have had. We will look Chris up the next time we are in the market for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to McCarthy Auto World. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Marc Weis | General Manager | 763.323.3333


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  • Excellent purchase experience

    Our salesman was new, just learning the ropes. He and his boss worked hard to find out what we wanted to know, to handle our expectations, and to...

    Dealer Response

    Phillip, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspe...


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    Our salesman was new, just learning the ropes. He and his boss worked hard to find out what we wanted to know, to handle our expectations, and to make sure our questions were answered. It's been a pleasure helping this young man develop his skills and understanding. Then our experience in the Business Office was equally pleasant. Questions were answered completely and promptly. The paperwork was handled expertly and quickly. Our entire McCarthy purchase has been a pleasure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Phillip, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Marc Weis | General Manager | 763.323.3333


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  • Customer

    I was at your dealership tonite because I had my kids car in for service at about 7 pm. As I was waiting for my wife to pick me up, I was strolli...

    Dealer Response

    Dave, we are truly sorry to hear of your recent experience with our sales department. We can assure you this is an isolated incident and not how w...


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    I was at your dealership tonite because I had my kids car in for service at about 7 pm. As I was waiting for my wife to pick me up, I was strolling around looking at the awesome cars your company had displayed. One of the older managers looked at me and said hi. That was it. Not how may I help you.?? Nothing. I went a little further and spotted a salesperson sitting at his desk at playing on his phone. Again maybe a hi but nothing about helping me out what so ever. I then proceeded to ask him so questions about lease deals, Etc. It was a struggle, but he answered my questions. But I felt the whole time that I was wasting his time. He was almost mad that I was asking about numbers on particular vehicles. I am seriously in the market for a car/truck but I could tell I wasn't getting anywhere. I was really disappointed in the management and them really wanting to at least try to sell me a car/truck. The managers knew I was there and didn't even get off their chairs to help or get someone else to seriously try to help me. There were at least8 employees milling around and at their desks. I wanted that Yukon or at least have someone show it to me. I feel I tried as a customer to be an interested one. I feel that your deslership really dropped the ball. I personally know carmen Schmitt and also asked if she was in. She was not but that question still got no additional interest In me. I have always thought highly of the service department but your sales team and especially the management have no business doing what they do. Sell automobiles. I would have seriously looked at buying a vehicle from you but got basically no help. I sell glasses for a living. If I had a customer roaming around, I would have completely jumped all over that situation as my effort adds to the business. That was an awful experience.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dave, we are truly sorry to hear of your recent experience with our sales department. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention, and we truly hope to work with you to find a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discuss your situation. Sincerely, Marc Weis | General Manager | 763.323.3333


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  • Outstanding dealership!

    This was my third lease through the dealership. I worked with Sally each time and each experience was excellent. Sally is a true star as a salesp...

    Dealer Response

    Thank you for your review and business as a customer, Dan. It is our goal to provide every one of our customers with the kind of excellent service...


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    This was my third lease through the dealership. I worked with Sally each time and each experience was excellent. Sally is a true star as a salesperson and I would highly recommend her to anyone. In addition, the entire staff at the dealership is outstanding -- highly professional, friendly, and attentive to customer service. Well done!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and business as a customer, Dan. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Sally achieved that. Once again, we appreciate your business and we look forward to working with anyone you might send our way in the future. Kind regards, Marc Weis | General Manager | 763.323.3333


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  • used cars

    I bought a vehicle and 1 week and 3 days later the car broke down. The salesman I bought it from is giving me a run around. It sounds like they do...

    Dealer Response

    I am sorry to hear that you have had an undesirable experience with our dealership. It was not our intention to give you the run around, and I apo...


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    I bought a vehicle and 1 week and 3 days later the car broke down. The salesman I bought it from is giving me a run around. It sounds like they do not want to fix it. The salesman says it is one thing and my mechanic says another.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear that you have had an undesirable experience with our dealership. It was not our intention to give you the run around, and I apologize if that is how it seemed. At McCarthy Auto World, we strive to provide an elite level of customer service, and it is unfortunate that your business was not handled in the way our customers have come to expect. I would be more than happy to discuss this further or answer any other questions that you may have regarding your vehicle. Please contact me directly so that we may begin to build a trustworthy business relationship. I look forward to hearing from you. Sincerely, Marc Weis | General Manager | 763.323.3333


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