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Reviews

Average Ratings

4.8
Average based on 250 reviews
  • Great Customer Service!

    Excellent customer service all around. The online portion of my car buying experience was phenomenal, with quick email responses and the clarifyin...


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    Excellent customer service all around. The online portion of my car buying experience was phenomenal, with quick email responses and the clarifying of questions I had. Would definitely go back!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Superior service!!

    I was extremely impressed with the level of service I received at McCarthy Auto World! After seeing a Yukon online I wanted to make sure it was st...

    Dealer Response

    Heather - Thank you for writing about your visit with us, and congratulations on your Yukon! John is an asset to McCarthy Auto World, and it is e...


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    I was extremely impressed with the level of service I received at McCarthy Auto World! After seeing a Yukon online I wanted to make sure it was still there and received a quick response from John saying it was still available. I went in a few days later to go look at it and John was extremely helpful with absolutely everything! I test drove it and knew right away I wanted that car. John helped get a few things fixed so I could drive it home! Thank you so much John! I had been to a different dealer a few weeks prior and the service doesn't even compare (the sales guy tried to let me buy a car that was already being sold) and I really appreciated the fact that I didn't feel pressured to make a purchase right away. I tell everyone to go to McCarthy when they ask where I got it. I love my Yukon, thank you!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Heather - Thank you for writing about your visit with us, and congratulations on your Yukon! John is an asset to McCarthy Auto World, and it is encouraging to hear he impressed you by delivering our trademark service. Take care! Best, Marc Weis | General Manager | 763.323.3333


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  • Great Experience

    Great buying experience! Marty was a great salesman and was very personable!

    Dealer Response

    It is wonderful to hear that Marty was able to provide you with a great car buying experience! We really appreciate this feedback and we will sh...


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    Great buying experience! Marty was a great salesman and was very personable!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    It is wonderful to hear that Marty was able to provide you with a great car buying experience! We really appreciate this feedback and we will share it with him. Thank you and enjoy your new car! Best, Marc Weis | General Manager | 763.323.3333


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  • McCarthy Shopping Experience was Excellent

    My recent shopping experience at McCarthy Autoworld was outstanding. I have bought a lot of new cars over the years and I think this was the most ...

    Dealer Response

    Ron, thank you and congratulations on your purchase! We are so very pleased that Sally could make your visit easy and hassle free, and we believe ...


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    My recent shopping experience at McCarthy Autoworld was outstanding. I have bought a lot of new cars over the years and I think this was the most hassle free experience of my life. I found the truck I wanted online and made an appointment to test drive the new Yukon and to have my trade-in appraised. The new truck was washed and ready in front of the dealership when I arrived. While we were out on the test drive my trade-in was appraised. I decided to buy the Yukon and the entire experience, test drive, appraisal, purchase and sign the paper work took about 45 minutes. Sally Thelen was a pleasure to work with.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Ron, thank you and congratulations on your purchase! We are so very pleased that Sally could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new Yukon! Marc Weis | General Manager | 763.323.3333


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  • Exceptional service from Jim Havrish

    We have bought cars from Jim Havrish before and he is excellent! He provides great service and is very knowledgeable about what he does. He listen...

    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Randi. Our primary focus is to provide each and every customer with exceptio...


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    We have bought cars from Jim Havrish before and he is excellent! He provides great service and is very knowledgeable about what he does. He listened to what we were looking for and then delivers! Always courteous and professional!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to provide such great feedback, Randi. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jim was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best Regards, Marc Weis | General Manager | 763.323.3333


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  • Outstanding Customer Service!!

    It was a pleasure working with Mark Weis in the lease of my new GMC Yukon Denali. I had one of the best experiences I have ever had in purchasing ...

    Dealer Response

    Thank you for taking the time to write this amazing review! We are pleased to have earned your satisfaction and recommendation. Please let us know...


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    It was a pleasure working with Mark Weis in the lease of my new GMC Yukon Denali. I had one of the best experiences I have ever had in purchasing or leasing a car. He did a fantastic job and his customer service was outstanding. I will refer people to Mark Weis if I hear there are in the market to purchase a car. I am very happy with the new car!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this amazing review! We are pleased to have earned your satisfaction and recommendation. Please let us know if there is anything else we can do to assist you. Marc Weis | General Manager | 763.323.3333


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  • Great Customer Service

    Marc worked hard to find us the exact car we wanted within the price range we specified. He and his team really went over-and-above to provide a g...

    Dealer Response

    Congratulations on your new Buick, Kim. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the...


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    Marc worked hard to find us the exact car we wanted within the price range we specified. He and his team really went over-and-above to provide a great customer experience! I would definitely recommend them to anyone looking for a new car. We love our new Buick!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Congratulations on your new Buick, Kim. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Marc was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Thank you for your recommendation and we look forward to seeing you again. Sincerely, Marc Weis | General Manager | 763.323.3333


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  • Excellent and friendly service

    As always, James was great! His greeting is pleasant, and makes me feel more like a friend than a customer (although he probably doesn't really re...

    Dealer Response

    Thanks for your awesome review, Dave! I'm very happy to hear that James was of such great help to you. He takes pride in his customer service and ...


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    As always, James was great! His greeting is pleasant, and makes me feel more like a friend than a customer (although he probably doesn't really remember me), and he makes it a point to follow up after the work is completed to explain what was done. In this case nothing more than a new battery. But he is one of the reasons I come to McCarthy for service work that can be accomplished many other places, and a large number of them are closer to my home. You are a great company.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for your awesome review, Dave! I'm very happy to hear that James was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Marc Weis | General Manager | 763.323.3333


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  • Great experience

    Sally and team was amazing, what a great experience

    Dealer Response

    Hi Lee! Thank you for this great review! Sally is truly an exceptional employee and we appreciate her for giving you an amazing and great experien...


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    Sally and team was amazing, what a great experience

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lee! Thank you for this great review! Sally is truly an exceptional employee and we appreciate her for giving you an amazing and great experience! Thank you again and we hope to see you again soon! Sincerely, Marc Weis | General Manager | 763.323.3333


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  • Lease 3

    I have leased three times since 2010. Sally has always gone above and beyond my expectations ensuring I fully understood the car and its capabilit...

    Dealer Response

    Thank you for this excellent review, Bruce. We are so happy to hear that we could make you feel like a part of the McCarthy Auto World family with...


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    I have leased three times since 2010. Sally has always gone above and beyond my expectations ensuring I fully understood the car and its capabilities. She also made me feel welcome and part of the McCarthy family. She's a keeper!!

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you for this excellent review, Bruce. We are so happy to hear that we could make you feel like a part of the McCarthy Auto World family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Marc Weis | General Manager | 763.323.3333


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