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Courtesy Ford

(1,687 reviews)
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Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–6:00pm 8:00am–6:00pm
Thursday 10:00am–6:00pm 8:00am–6:00pm
Friday 10:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (877) 836-9617 (877) 836-9617
Used (877) 834-0561 (877) 834-0561
Service (866) 906-0670 (866) 906-0670

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About our dealership

This seller has been on Cars.com since November 2022.
Welcome to Courtesy Ford! Located in Conyers GA Courtesy Ford is proud to be one of the premier dealerships in the Southeast area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Courtesy Ford a great one - for the life of your vehicle. Call today for your No-Obligation Internet Price Quote.
Proudly serving Conyers and all of the Southeast

Service center

Phone number (866) 906-0670

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,687 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Ford from DealerRater.

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Terry is actually one of the only salespeople I’ve

Terry is actually one of the only salespeople I’ve encountered that actually knows about cars and specs on vehicles. I appreciate his expertise and customer service.

Terry is actually one of the only salespeople I’ve

Terry is actually one of the only salespeople I’ve encountered that actually knows about cars and specs on vehicles. I appreciate his expertise and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Cortland reached out to provide the information I

Cortland reached out to provide the information I requested quickly. From some straightforward and transparent conversation, I was signing papers to purchase the car. It was a very good experience. Thanks

Cortland reached out to provide the information I

Cortland reached out to provide the information I requested quickly. From some straightforward and transparent conversation, I was signing papers to purchase the car. It was a very good experience. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Was delightful, so much better than Ginn Chevrolet.

Was delightful, so much better than Ginn Chevrolet. Joe Rose was easy going and not pushy, the dealership had plenty of vehicles and they were all clean. They detailed my truck for me when I bought it!

Was delightful, so much better than Ginn Chevrolet.

Was delightful, so much better than Ginn Chevrolet. Joe Rose was easy going and not pushy, the dealership had plenty of vehicles and they were all clean. They detailed my truck for me when I bought it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I just purchased my second vehicle from Courtesy Ford in

I just purchased my second vehicle from Courtesy Ford in Atlanta, and once again, the experience was nothing short of exceptional. Mary, my salesperson, has been incredible from day one. She helped me find the perfect vehicle at the best possible price—not just this time, but also five years ago when I bought my last car. I’ve never returned to the same dealership and the same salesperson after so many years, and that alone speaks volumes about the level of trust and service here. Even though Courtesy Ford is a five-hour drive for me, it’s worth every single mile. The professionalism, transparency, and genuine care they put into the entire process are unmatched. Mary and the entire team work together seamlessly to make everything smooth, stress-free, and actually enjoyable. If you’re searching for your next vehicle, this is absolutely the place to go. Outstanding teamwork, exceptional service, and a truly customer-first experience. Couldn’t recommend them more highly.

I just purchased my second vehicle from Courtesy Ford in

I just purchased my second vehicle from Courtesy Ford in Atlanta, and once again, the experience was nothing short of exceptional. Mary, my salesperson, has been incredible from day one. She helped me find the perfect vehicle at the best possible price—not just this time, but also five years ago when I bought my last car. I’ve never returned to the same dealership and the same salesperson after so many years, and that alone speaks volumes about the level of trust and service here. Even though Courtesy Ford is a five-hour drive for me, it’s worth every single mile. The professionalism, transparency, and genuine care they put into the entire process are unmatched. Mary and the entire team work together seamlessly to make everything smooth, stress-free, and actually enjoyable. If you’re searching for your next vehicle, this is absolutely the place to go. Outstanding teamwork, exceptional service, and a truly customer-first experience. Couldn’t recommend them more highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Loved the price, our salesman, and most of the

Loved the price, our salesman, and most of the experience! I miss the free drinks.

Loved the price, our salesman, and most of the

Loved the price, our salesman, and most of the experience! I miss the free drinks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Amazing service, nobody else I'd trust my 25-year-old

Amazing service, nobody else I'd trust my 25-year-old Excursion with but these guys.

Amazing service, nobody else I'd trust my 25-year-old

Amazing service, nobody else I'd trust my 25-year-old Excursion with but these guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Working with courtesy Ford was great and my salesman.

Working with courtesy Ford was great and my salesman. Terry was very helpful and professional. in the future if I?m in the market for another vehicle, I will definitely go to courtesy Ford.

Working with courtesy Ford was great and my salesman.

Working with courtesy Ford was great and my salesman. Terry was very helpful and professional. in the future if I?m in the market for another vehicle, I will definitely go to courtesy Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I choose Courtesy Ford for their professional and

I choose Courtesy Ford for their professional and friendly approach. I referred my granddaughter there and she bought a Bronco. This is my second Explorer.

I choose Courtesy Ford for their professional and

I choose Courtesy Ford for their professional and friendly approach. I referred my granddaughter there and she bought a Bronco. This is my second Explorer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was very Quick.

It was very Quick. It was the Best experience at buying a vehicle that I have ever had and I?ve bought several cars and trucks

It was very Quick.

It was very Quick. It was the Best experience at buying a vehicle that I have ever had and I?ve bought several cars and trucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My recent experience with Courtesy Ford Conyers was

My recent experience with Courtesy Ford Conyers was extremely disappointing and frustrating. I had my vehicle picked up from home on September 19, 2025, for service related to a drivability issue. Days passed with little to no communication, and only after following up myself did I receive a vague response. My husband had to visit the dealership in person on September 23 just to get an update, where he was informed the car wouldn’t be touched for 7–10 business days due to staffing shortages — a delay that was never mentioned up front. I left multiple voicemails for the service manager that were never returned. Eventually, we removed our car and had it serviced elsewhere. I submitted a formal complaint to the dealership, received a call from Steve, and had to re-explain everything again. Steve stated he would try to get our rental expenses covered and would call back in 2–3 days. What’s most disappointing is that despite all my efforts — texts, phone calls, a formal letter, and corporate escalation — I was left without a clear answer or accountability. I will update this review only if a full resolution is provided. Until then, I cannot recommend Courtesy Ford Conyers for anyone expecting timely service, communication, or professionalism.

My recent experience with Courtesy Ford Conyers was

My recent experience with Courtesy Ford Conyers was extremely disappointing and frustrating. I had my vehicle picked up from home on September 19, 2025, for service related to a drivability issue. Days passed with little to no communication, and only after following up myself did I receive a vague response. My husband had to visit the dealership in person on September 23 just to get an update, where he was informed the car wouldn’t be touched for 7–10 business days due to staffing shortages — a delay that was never mentioned up front. I left multiple voicemails for the service manager that were never returned. Eventually, we removed our car and had it serviced elsewhere. I submitted a formal complaint to the dealership, received a call from Steve, and had to re-explain everything again. Steve stated he would try to get our rental expenses covered and would call back in 2–3 days. What’s most disappointing is that despite all my efforts — texts, phone calls, a formal letter, and corporate escalation — I was left without a clear answer or accountability. I will update this review only if a full resolution is provided. Until then, I cannot recommend Courtesy Ford Conyers for anyone expecting timely service, communication, or professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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