Courtesy Ford

Very Easy purchasing my new vehicle. Staff was very pleasant and helpful. They answered all my questions helped me set up my new vehicle. Would recommend to anyone!

I my wife and I are long time Ford enthusiasts, owning several currently and many more throughout our lifetime. We bought a 2023 Ford Explorer ST from Courtesy Ford in Conyers, Ga on 2/11/2026. My salesman, Pete Kouvas, and my finance guy, John Hampton, were both very shady and dishonest. I?ve never had an experience like this at any Ford dealership or any other dealership, for that matter. After agreeing upon a drive-out sale price, Pete changed the numbers on the deal and then distracted me away from noticing them before I signed. Either he, John, or both of them also added in a gap insurance policy and Safe Guard auto theft protection subscription I did not want nor ask for. I returned to the dealership today to address these concerns and was dismissed and gaslighted until I threatened to return the vehicle. I was once again gaslighted and dismissed once by Pete and a second time by a manager, with Pete telling me ?this isn?t Walmart. You can?t just return the car?. The manager tried to tell me the same thing, but quickly they began to understand that I knew my rights and was prepared to do what was necessary. I have requested a cancellation of the Safe Guard service and gap insurance, and was refunded $640 of the $1,240 I was overcharged. I agreed to cover $600 because Javada Gresham, general sales manager, was kind, professional, and apologetic. I appreciated that very much after Pete had turned abrasive and sarcastic and made this visit a very unpleasant one. I expect to be fully refunded for the fraudulent services and will no longer do business with Courtesy Ford or any dealerships within Courtesy Auto Group. READ EVERYTHING YOU SIGN AND REVIEW THE NUMBERS ON YOUR PAPERWORK CAREFULLY. This is not an honest organization where you can make a handshake agreement and trust that things are legitimate. We do love the car, though.

Terry is actually one of the only salespeople I’ve encountered that actually knows about cars and specs on vehicles. I appreciate his expertise and customer service.

Cortland reached out to provide the information I requested quickly. From some straightforward and transparent conversation, I was signing papers to purchase the car. It was a very good experience. Thanks

Was delightful, so much better than Ginn Chevrolet. Joe Rose was easy going and not pushy, the dealership had plenty of vehicles and they were all clean. They detailed my truck for me when I bought it!

I just purchased my second vehicle from Courtesy Ford in Atlanta, and once again, the experience was nothing short of exceptional. Mary, my salesperson, has been incredible from day one. She helped me find the perfect vehicle at the best possible price—not just this time, but also five years ago when I bought my last car. I’ve never returned to the same dealership and the same salesperson after so many years, and that alone speaks volumes about the level of trust and service here. Even though Courtesy Ford is a five-hour drive for me, it’s worth every single mile. The professionalism, transparency, and genuine care they put into the entire process are unmatched. Mary and the entire team work together seamlessly to make everything smooth, stress-free, and actually enjoyable. If you’re searching for your next vehicle, this is absolutely the place to go. Outstanding teamwork, exceptional service, and a truly customer-first experience. Couldn’t recommend them more highly.

Loved the price, our salesman, and most of the experience! I miss the free drinks.

Amazing service, nobody else I'd trust my 25-year-old Excursion with but these guys.

Working with courtesy Ford was great and my salesman. Terry was very helpful and professional. in the future if I?m in the market for another vehicle, I will definitely go to courtesy Ford.

I choose Courtesy Ford for their professional and friendly approach. I referred my granddaughter there and she bought a Bronco. This is my second Explorer.