Reviews
x100 Nope
Ladies, beware. Do not show up at this dealer without support. My own personal experience of being lied to once should have been enough for me to never come back. As I waited today, I watched another salesman raising his voice and talking over a concerned mother trying to make a deal. Meanwhile, my salesman's entire demeanor changed because I dared to show up with a relative. Had to be asked questions several times before he would finally answer, flat out attempted to ignore him while test driving, then proceeded to get into a heated argument before I had to shut both of them down. Of course when I walked out, they tried to call me back and give me the terms I originally requested before leaving. This was before I was told no one else was going help me get into a car. I could have come back for that deal and probably should have, but I am not allowing someone being rude to myself and my blood to make commission off of me. I'll take my chances elsewhere or use Uber. I have blocked their number and will not be responding to any follow ups to this review.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Recent service
I was so happy with the service I received. I missed my scheduled appointment due to a rough morning trying to get my granddaughter off to school etc. The service dept gladly worked me in the next morning and I made it to work on time. Great service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy Car Buyer
I recently purchased my second car at Jason Pilger Hyundai and I will personally tell anybody this is the place to go. Our salesman was Justin and he did a outstanding job. Thank you Jason Pilger and staff for always going above and beyond to help people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trade In
The sales person Colby was very good and the staff made an effort to match my price / payment needs. This is the first time trying a lease option program. Will see how it goes.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Took me on short notice with loaner car waiting
Jessica is awesome. She should be considered for Service Managet next time the position is available. She is knowledgeable and has been a constant and steady resource for many years now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Experience
As always, the staff was professional, courteous and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you sooo much, we looking forward to serving you in the future as well.
Prompt and courteous!
As always my experience with Jason Pilger service dept. is professional! Greeted when I arrived, everything explained to me as needed.... I love Jessica, she's a true pro in my eyes...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My wife's Sonata
Was not looking forward to go car shopping. Was pleasantly surprised at the stress-free experience that my wife and I had at Jason Pilger Hyundai. I can not express how pleased we were with the entire process. Will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Converted
Absolutely wonderful buying experience--all of the representatives were knowledgeable, helpful and a pleasure to do business with. I am very pleased with the entire process and will definitely return to do business with Moe, Randy & even Allen :) again. I have also shared my wonderful experience on social media and suggested others shop there for their next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience with Samuel Morgan
I had to get out of my lease due to the high car note. My parents went with me, and Samuel Morgan really worked with us to get a car for me. I was very happy with the people at JP who worked hard financially for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
