Reviews
Titan owner
Great place to purchase a Nissan Product. Love my sales person he was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Allen, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514
Review
My experience at Nissan of Cool Springs is always very good. The people there make sure you are well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Anita, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Regards, Mark Hepler (615) 790-2500
Drove from Bama
Everyone was very nice especially Cody. They done done a great job helping me find my new car. Once we completed the paperwork Patrick let us use his car to go get dinner while our new car was getting detailed and the Perma Plate protection package was being applied to the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lisa, we're happy to hear you had such a positive experience with our team! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514
Oil Change
Great Dealership. Probably the same same everywhere but 85.00 dollars for just a oil change is ridiculous
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning, Kenneth, Thank you so much for ranking us as a great dealership, we really appreciate that. We also hope you continue to allow us the opportunity to wow you with our customer service and hopefully get 5 stars from you. I realize the price may seem high, but I have called several of the dealerships in this area (hence the delayed response 😊) and we are very competitively priced for synthetic oil changes. Please don’t let that throw you off and come visit us again, because we would love to have you as part of our Nissan Family, here at Nissan of Cool Springs. Best! Laura G. Montgomery Owner Loyalty Manager lmontgomery@nissancoolsprings.com 615-814-7404
2018 Rogue Sport service
Brought my wife's 2018 Rogue Sport in for Oil/filter change & tite rotation. From my greeting in the service lane to my payment at cashiers window, the whole process was an A+. Professional, courteous, & friendly staff made this first visit very positive. The technician found an engine oil leak at the rear of the engine and I'm returning to have that repaired. It showed his attention to details on my wife's low mileage vehicle. Asy to Highly Recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Vinceking@comcast.net
The salesman and the sales manager were very helpful and respectful throughout the buying process. The accounting person did a great job explaining all financial options and getting the best financing available. Great dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Vincent, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514
Best Dealership in Middle Tennessee
I?ve been with my Nissan family for almost eight years now. Not that I have any relatives working within this dealership they just have a habit of treating their customers as if they were! Weather I?m buying, renting or just servicing my vehicles it?s comforting to know your going to get the best deal in town with a super reliable staff in each area. If you have tried the rest now try the Best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!
Car Repair
Very good service. Service was completed in time Frame told to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
2018 Pathfinder entertainment unit
What a mess! Entertainment system started recycling every 30 seconds. First it needed a software download that took all day. Then fits the video unit. That took another day. Got the car back and there was no sound. Now waiting for a new audio unit. This on Nissan?s dime, thankfully. But we are still out the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, Thank you for taking the time to leave us a review. We’re glad that we were able to get everything resolved. We hope that your next visit is a positive experience. Sincerely, Laura
I recently purchased a vehicle for my college age son and
I recently purchased a vehicle for my college age son and the entire experience has been excellent. Rashod took care of us and we couldn’t have asked for anything more. I would gladly recommend Nissan of Cool Springs and Rashod to friends and family alike for a great purchase experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to let us know how we did. We hope you have a great day! Best Regards, Amber Amarx (615) 861-8514