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Nissan of Cool Springs

(2,497 reviews)
Visit Nissan of Cool Springs
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 368-0823 (855) 368-0823
Used (866) 793-4563 (866) 793-4563
Service (866) 793-7166 (866) 793-7166

Reviews

(2,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Cool Springs from DealerRater.

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Great experience! Our salesman was very knowledgeable and...

Great experience! Our salesman was very knowledgeable and super helpful explaining all the features. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Danielle, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My salesman was Bishoy And he did a fantastic job along...

My salesman was Bishoy And he did a fantastic job along with everybody else that was involved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Doug, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

I just want to say how amazing this dealership is! Darius...

I just want to say how amazing this dealership is! Darius was the best!!! If you’re looking for a car to see him! He goes above and beyond to make sure you have the perfect vehicle. Thanks guys for all you do! You truly made this a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

As nice as they seem they will take advantage of you,...

As nice as they seem they will take advantage of you, DONT GO! Unless you want to spend a lot of money I suggest going somewhere where they actually have your best interest at hand and not just in it for the commission. Wish I would have known.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership has the best customer service! I would...

This dealership has the best customer service! I would 10/10 recommend you see Matt Gleason at Nissan Cool Springs. He is so friendly and will make sure you get the perfect car. He made the process go smooth and fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

Very pleasant experience. Bishoy was very knowledgeable...

Very pleasant experience. Bishoy was very knowledgeable about the pathfinder we bought. Second car I have bought from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

Bishoy was very great and trustworthy! Second car we...

Bishoy was very great and trustworthy! Second car we bought from him. Highly recommend Bishoy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

Had a very nice experience at cool springs Nissan. From...

Had a very nice experience at cool springs Nissan. From the thin I called to driving away in a 2021 Rogue SL. I feel I got what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514

Bishoy was very helpful and was doing everything in his...

Bishoy was very helpful and was doing everything in his power that the purchase of the vehicle was successful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

Great experience buying from Nissan thanks to Bishoy Rizk...

Great experience buying from Nissan thanks to Bishoy Rizk was very helpful And kind he helped us after we’ve been searching for a long time now! A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Devir, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Best Regards, Amber Amarx (615) 861-8514