Reviews
Of all my experiences with car dealerships over many...
Of all my experiences with car dealerships over many years, Nissan of Cool Springs is far and away the best ever. In particular, my service advisor—Jenifer Spaulding—is truly top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Take care!
They worked with us to get us in a New Truck and Rogue...
They worked with us to get us in a New Truck and Rogue ... Bishoy was a awesome no pressure salesman 👍😎
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Excellent service from Bishoy. We appreciated him being...
Excellent service from Bishoy. We appreciated him being up front and transparent with information and he never pressured us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514
LJ was very helpful in finding me my new car! He was very...
LJ was very helpful in finding me my new car! He was very knowledgeable and helped me decide what was best for me. He has a great attitude and would definitely recommend to anyone wanting to buy a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nikki, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
The gentleman who helped us was extremely helpful and...
The gentleman who helped us was extremely helpful and kind. The service was slow, however, the dealership was busy. Overall we had a very pleasant experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514
My experience at Nissan Cool Springs can be summed up in...
My experience at Nissan Cool Springs can be summed up in one word “Fabulous!”. I felt as if the red carpet was rolled out and treated with the upmost respect. Give it a try! They’re the BEST! I love my Nissan Rogue Sport!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking care of me!
Thank you very much for helping me with the purchase of...
Thank you very much for helping me with the purchase of my new car! Fell in love with it on the way home. Excellent customer service! Everyone was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Amber Amarx (615) 861-8514
I left my car for a week thinking it’s being worked in it...
I left my car for a week thinking it’s being worked in it and I never got a call back to even let me know that it’s being sitting on the lot waiting on for me to approve the service,, unbelievable, unfortunately I will never return here again
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Mayra, We apologize for the inconvenience. Thank you for letting us know about the issue. Please, give our service manager, Mark Hepler, a call at your earliest convenience. Amber Marx 615-790-2500
Bishoy and the rest of the team at Nissan of Cool Springs...
Bishoy and the rest of the team at Nissan of Cool Springs were awesome to work with! Best truck buying experience that I’ve ever had! You got a customer for life! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care! Best Regards, Amber Amarx (615) 861-8514
Bishoy was so helpful and explained everything. The...
Bishoy was so helpful and explained everything. The process was very easy. They let us test drive so we could comfortably check out everything on the vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Amber Amarx (615) 861-8514