Reviews
A salesman who is humble and willing to go above and...
A salesman who is humble and willing to go above and beyond for his customers. Bad credit good credit or in between Tim Is somewhat like a magician he will pop out with something magical after several not so good attempts. If you arrive thinking it’s not going to workout you will leave as if a miracle out of no where has happened and you wasn’t expecting none of it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Yomika, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your vehicle. Best Regards, Amber Amarx (615) 861-8514
We had the very best experience at this dealership! Both...
We had the very best experience at this dealership! Both Brandon Alexander and Peter my sales person were fabulous! We went to a Nissan dealership in the city and did not get this VIP service like we did at Nissan of Cool Springs. Walking into the showroom meeting the team, finance etc. everyone was extremely professional and made this a pleasant experience. I have told four friends to buy or lease their next car from Nissan of Cool Springs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Brandon and Peter here at Nissan of Cool Springs! We look forward to your next visit! Take care!
James was great to work with. The dealership was honest...
James was great to work with. The dealership was honest and kept to their word when making the deal. My only feedback is they were very hard to get ahold of after the deal to work out finance details.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to James here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Darius treated me and my mother in a manor in which...
Darius treated me and my mother in a manor in which instilled trust that will last years. Along with me recommending Nissan of cool springs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit! Best Regards, Amber Amarx (615) 861-8514
Excellent customer service, friendly & personable....
Excellent customer service, friendly & personable. Listened to my wants and needs then met them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500
Amazing and patient with everything they did. They showed...
Amazing and patient with everything they did. They showed me a bunch of different vehicles and let me test drive a few that lead us to the vehicle we got now
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500
Communication and helping you understand the process step...
Communication and helping you understand the process step by step
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mario, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Regards, Mark Hepler (615) 790-2500
Darius was outstanding. His customer service and...
Darius was outstanding. His customer service and professionalism was Impeccable. He was honest and trustworthy with the process. Nissan Franklin THE BEST!!! KDennis MD PharmD
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dennis, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Regards, Mark Hepler (615) 790-2500
This dealership went above and beyond to get me in this...
This dealership went above and beyond to get me in this beautiful car..I love it! Thank you Darius Fields and your team for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Natasha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
Zach was extremely helpful. He provided honest answers to...
Zach was extremely helpful. He provided honest answers to our questions and was looking out for a car he knew we would love!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Nissan of Cool Springs! We look forward to your next visit! Take care!