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Nissan of Cool Springs

(2,497 reviews)
Visit Nissan of Cool Springs
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 368-0823 (855) 368-0823
Used (866) 793-4563 (866) 793-4563
Service (866) 793-7166 (866) 793-7166

Reviews

(2,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Cool Springs from DealerRater.

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Nissan of Cool Springs made the car buying process easy...

Nissan of Cool Springs made the car buying process easy and smooth for me. They made sure I had the best deal and got the best car for my budget and my family. The service is outstanding and I won’t go anywhere else to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Maryriedling, thank you! We take our reviews seriously and are delighted to hear about your visit. At Nissan of Cool Springs we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

I have used Nissan of Cool Springs for all my car...

I have used Nissan of Cool Springs for all my car maintenance needs for many years. Their prices are fair and competitive. And their technicians are the best. My service consultant, Lana, is knowledgeable very pleasant and helpful. And when my car needed to be kept overnight, she arranged for a free rental car. I would highly recommend this dealership for vehicle purchases and maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Fabulous customer service! I went to several car lots...

Fabulous customer service! I went to several car lots over the past few days and received the best customer service here. I am also happy with purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ashley, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Best Regards, Amber Amarx (615) 861-8514

We have purchased three vehicles from Nissan of Cool...

We have purchased three vehicles from Nissan of Cool Springs and each time has always been great. By far, the best dealership in my opinion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We hope to be of service to you again in the future. Best wishes, Nissan of Cool Springs

Mr. Rizk, who previously has sold cars to my parents,...

Mr. Rizk, who previously has sold cars to my parents, sold me a car this time around. He was very attentive, considered my specific needs as a buyer, and in the end, sold me the best car for my money. He is truly deserving of all the awards atop his desk. Thank you, Mr Rizk!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Susana, thanks for your praise and kind comments about Rizk. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

We are regulars at Nissan since 2015.. Bishoy is our go...

We are regulars at Nissan since 2015.. Bishoy is our go to sales friend. He always goes above and beyond to show us options and help us pick the best. We will keep going here again for Bishoy :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Jay, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Have a great day. Best Regards, Amber Amarx (615) 861-8514

I would like to give a big shout out to Nissan if...

I would like to give a big shout out to Nissan if Coolsprings for making my buy smooth.Bishoy is the Best at his job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Bryan, thank you so much for your positive comments about Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

We just wanted to say thank you to the best in the...

We just wanted to say thank you to the best in the business, Bishoy and Cool Springs Nissan, for an incredible leasing experience, it completely turned our week around. We love our vehicle and this was truly the most enjoyable and efficient experience we have had at a car dealership. Before having our hassle free experience with Bishoy and the amazing Nissan team, we were so frustrated dealing with dealerships in the Nashville area who were giving us the round around at every turn. Once we got to Cool Springs Nissan, everything was exactly as they promised us on the phone, numbers didn’t change and there were no surprises like what we experienced at the other dealerships. The difference in the way Nissan does business and the way we were treated (like family) is the reason they will be our go-to dealership from now on. Our experience was truly seamless, upfront and honest and we appreciated that so much—from start to finish the whole process was straightforward and highly efficient (they really respected our time and went above and beyond to get things done ASAP). They worked to get us exactly what we wanted within our budget and we couldn’t be more grateful! We look forward to sharing our experience with all of our friends as they ask about our new car. We look forward to doing business with Bishoy again in the future and bringing the car in for service. We cannot thank all of you enough for such a good day. We’re so happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bishoy and this dealership is the best. We have bought...

Bishoy and this dealership is the best. We have bought several cars from him and will continue doing that down the road. They are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bishoy was a delight to work with. He made the often...

Bishoy was a delight to work with. He made the often stressful task of buying a new car seemless. He was extremely knowledgeable and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514