Reviews
Always have good service with west side gm service dept is very friendly and helpful
Always have good service with west side gm service dept is very friendly and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Chuck! We're thrilled to hear that you consistently have a great experience with our service department at West Side GM of Berlin. Our team is dedicated to providing friendly and helpful service, and we appreciate your feedback. We look forward to serving you again in the future! West Side GM Team (920) 361-5100
I was satisfied with the deal and financing they set up for me they did a good job.
I was satisfied with the deal and financing they set up for me they did a good job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback, Allan! We’re thrilled to hear that you were satisfied with the deal and financing we set up for you at West Side GM of Berlin. Our team works hard to ensure a great experience for our customers, and we appreciate you taking the time to share your thoughts. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
The staff at West Side are friendly and helpful. The shop performs the service that keeps our vehicles running well
The staff at West Side are friendly and helpful. The shop performs the service that keeps our vehicles running well
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your feedback about our friendly and helpful staff at West Side GM of Berlin. It's great to hear that our service is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
The dealership staff are friendly and helpful. The service department provides the service that keeps are vehicles running well.
The dealership staff are friendly and helpful. The service department provides the service that keeps are vehicles running well.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. It’s great to hear that our service department is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
They greeted me with a friendly smile and took me right on time! Car was serviced in a timely manner!
They greeted me with a friendly smile and took me right on time! Car was serviced in a timely manner!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! It's great to hear you were greeted with a friendly smile and that your car service was completed promptly. At West Side GM of Berlin, we strive to provide excellent service to all our customers. We look forward to seeing you again for your next visit! West Side GM Team (920) 361-5100
Very friendly. They listen to your concerns and answer any questions you might have. Always quality service work.
Very friendly. They listen to your concerns and answer any questions you might have. Always quality service work.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your positive feedback about the friendly service and quality work you've experienced at West Side GM of Berlin. Our team strives to listen to our customers and address any concerns they may have. We look forward to serving you again in the future! West Side GM Team (920) 361-5100
Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk
Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We acknowledge this review and understand that it is not relevant to this page, nor does West Side GM of Berlin endorse any products, contacts, or services mentioned. Thank you for your understanding. West Side GM Team (920) 361-5100
Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk
Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Work is done on time & correctly. Good communication is the key for the working relationship.
Work is done on time & correctly. Good communication is the key for the working relationship.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jefri! It's wonderful to hear that you were satisfied with our timeliness and communication at West Side GM of Berlin. We strive to maintain strong relationships with our customers, and your feedback motivates us to keep doing our best. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Gene did a fine job but the truck takes 2 additional quarts which I pointed out but did not receive. This truck has a Banks oversized oil pan installed by Westside. I also did not get the cabin air filter back-which I asked for.
Gene did a fine job but the truck takes 2 additional quarts which I pointed out but did not receive. This truck has a Banks oversized oil pan installed by Westside. I also did not get the cabin air filter back-which I asked for.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, John. We appreciate your feedback regarding the truck's oil capacity and the cabin air filter. It’s important to us that our customers receive the best service, so we encourage you to reach out to West Side GM of Berlin directly so we can address these concerns and ensure you receive what you need. We value your input and look forward to assisting you further. West Side GM Team (920) 361-5100
Nno problem. Mistakes happen. I had oil at home & I was more curious than anything to see what the cabin filter looked like.