Reviews
Jeff is great to work with. We'll miss him when he retures next month.
Jeff is great to work with. We'll miss him when he retures next month.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Siera! We truly appreciate your feedback about Jeff and are glad to hear you had a great experience at West Side Garage, INC. We hope to see you again soon! West Side GM Team (920) 361-5100
We asked for an estimate on repairs to our vehicle and never got a response back. This was after we had to constantly hound Bob for answers on what was going on and why things weren't being done and this was also the third time that I told him I wanted an estimate done. I would not recommend going here to anyone
We asked for an estimate on repairs to our vehicle and never got a response back. This was after we had to constantly hound Bob for answers on what was going on and why things weren't being done and this was also the third time that I told him I wanted an estimate done. I would not recommend going here to anyone
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Katie. We understand your frustration regarding the lack of communication and follow-up on your vehicle's repair estimate. Your feedback is valuable, and we encourage you to reach out directly to West Side GM of Berlin so our team can address your concerns and work towards a better experience for you in the future. We appreciate your input and hope to improve our service moving forward. West Side GM Team (920) 361-5100
Courteous, professional, clarified work to be done, reviewed work completed and followed up with me the next day to make sure everything was satisfactory.
Courteous, professional, clarified work to be done, reviewed work completed and followed up with me the next day to make sure everything was satisfactory.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous, professional, clarified work to be done, reviewed work completed and followed up with me the next day to make sure everything was satisfactory.
I am very happy with the work that was done on my vehicle. The work was done in a timely manner and it was washed and detailed beautifully. Highly recommend the body shop.
I am very happy with the work that was done on my vehicle. The work was done in a timely manner and it was washed and detailed beautifully. Highly recommend the body shop.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're glad you are happy with the work done on your vehicle at West Side Garage. It's great to know that the timely service and detailing met your expectations. We appreciate your recommendation and look forward to assisting you again soon. West Side GM Team (920) 361-5100
Fixed my problem the first time I! Very friendly and professional and finished on time.
Fixed my problem the first time I! Very friendly and professional and finished on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that we were able to resolve your issue on the first visit. Our team at West Side Garage, INC. strives to provide friendly and professional service, and is glad you experienced that. We look forward to seeing you again soon! West Side GM Team (920) 361-5100
In 2020/2021 I bought my vehicle and then was hit by another truck and there were no Envisions around to replace mine but after a week they found one and I was able to buy it…good service!
In 2020/2021 I bought my vehicle and then was hit by another truck and there were no Envisions around to replace mine but after a week they found one and I was able to buy it…good service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! It's great to know you were able to find Buick Envision and that you received good service during the process. At West Side Garage, we strive to assist our customers in every way we can. We appreciate your feedback and hope to see you again soon! West Side GM Team (920) 361-5100
Very professional service and made you feel welcome and important. I have bought 3 vehicles from westside garage in Berlin WI and have dealt with him and I will continue to deal with him for my vehicle purchases and with Gene for my vehicle services
Very professional service and made you feel welcome and important. I have bought 3 vehicles from westside garage in Berlin WI and have dealt with him and I will continue to deal with him for my vehicle purchases and with Gene for my vehicle services
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin and are thrilled to hear that you've had such positive experiences with our team. It’s fantastic to know that you feel welcomed and valued during your visits. We look forward to assisting you with your future vehicle purchases and services. Your continued trust means a lot to us! West Side GM Team (920) 361-5100
I was very happy with the service service received from Gene. I feel the prices were fair and I will continue going there for my service on my truck.
I was very happy with the service service received from Gene. I feel the prices were fair and I will continue going there for my service on my truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, John! We’re thrilled to hear that you had a positive experience with Gene and found our prices fair. We appreciate your trust in West Side GM of Berlin and look forward to serving you and your truck in the future. See you again soon! West Side GM Team (920) 361-5100
They always work hard to meet our needs and to find the vehicles that work best for us! They are friendly and fair and we feel very confident in doing business with the salesman and business!
They always work hard to meet our needs and to find the vehicles that work best for us! They are friendly and fair and we feel very confident in doing business with the salesman and business!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback! It’s great to know thatWest Side Garage continues to work hard to match you with the right vehicles and provide a friendly and trustworthy experience. Building confidence through fair and helpful service is always a priority. We look forward to welcoming you back again! West Side GM Team (920) 361-5100
Helpful and friendly. Very understanding and respectful. Was able to answer all my questions to get to the best possible outcome.
Helpful and friendly. Very understanding and respectful. Was able to answer all my questions to get to the best possible outcome.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Deb! We’re glad to hear that you found our team at West Side GM of Berlin helpful, friendly, and respectful. It’s wonderful to know that we could assist you in getting to the best possible outcome. We look forward to serving you again in the future! West Side GM Team (920) 361-5100