Reviews
Staff is very thorough and informative.
Staff is very thorough and informative. They keep my care in great running condition. Thanks
Staff is very thorough and informative.
Staff is very thorough and informative. They keep my care in great running condition. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is great.
Customer service is great. I got my car in for service quicker than I thought I would and it's greatly appreciated. Both Gene and Jeff are very pleasant.
Customer service is great.
Customer service is great. I got my car in for service quicker than I thought I would and it's greatly appreciated. Both Gene and Jeff are very pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service and that Gene and Jeff made a positive impact. We appreciate your kind words and look forward to seeing you again at West Side GM of Berlin for your future service needs! West Side GM Team (920) 361-5100
Told me straight off what was wrong and a couple options
Told me straight off what was wrong and a couple options to fix it and was honest
Told me straight off what was wrong and a couple options
Told me straight off what was wrong and a couple options to fix it and was honest
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your feedback about your experience at West Side GM of Berlin. It's great to hear that our team was able to provide you with honest options for your vehicle. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
I was completely satisfied with my experience with the
I was completely satisfied with my experience with the dealership & intend to return there for my future maintenance needs. Thank you.
I was completely satisfied with my experience with the
I was completely satisfied with my experience with the dealership & intend to return there for my future maintenance needs. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you were completely satisfied with your experience at West Side GM of Berlin. We look forward to assisting you with your future maintenance needs. Safe travels, and see you again soon! West Side GM Team (920) 361-5100
5 Great service , I have been doing business for 25 years
5 Great service , I have been doing business for 25 years with them They always have the truck i need
5 Great service , I have been doing business for 25 years
5 Great service , I have been doing business for 25 years with them They always have the truck i need
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, Marilyn! We truly appreciate your loyalty over the past 25 years and are thrilled to hear that you consistently find the truck you need at West Side GM of Berlin. Your support means a lot to us! We look forward to serving you again in the future. West Side GM Team (920) 361-5100
Appointment went well with a small delay due to the
Appointment went well with a small delay due to the dealership having some incorrect information about my email.
Appointment went well with a small delay due to the
Appointment went well with a small delay due to the dealership having some incorrect information about my email.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your understanding regarding the small delay caused by the mix-up with your email. At West Side GM of Berlin, we strive to provide a seamless experience, and your insights help us improve. If you have any further concerns or questions, please feel free to reach out. We look forward to seeing you again! West Side GM Team (920) 361-5100
I was taking care of quickly and the service was
I was taking care of quickly and the service was completed promptly. That's all folks
I was taking care of quickly and the service was
I was taking care of quickly and the service was completed promptly. That's all folks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that you were taken care of quickly and that your service was completed promptly. We appreciate your feedback and look forward to seeing you again at West Side GM of Berlin! West Side GM Team (920) 361-5100
Best dealership in Wisconsin Best dealership in Wisconsin
Best dealership in Wisconsin Best dealership in Wisconsin hands down xxxx good service xxxx good
Best dealership in Wisconsin Best dealership in Wisconsin
Best dealership in Wisconsin Best dealership in Wisconsin hands down xxxx good service xxxx good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We truly appreciate your kind words about West Side GM of Berlin and our service. We're thrilled to hear that you had a great experience. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100
The amount of time waiting for the paperwork sucked.
The amount of time waiting for the paperwork sucked... I don't understand why I will not get lifetime tire rotation on the new tires I bought from you.....
The amount of time waiting for the paperwork sucked.
The amount of time waiting for the paperwork sucked... I don't understand why I will not get lifetime tire rotation on the new tires I bought from you.....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback regarding the paperwork wait time and the lifetime tire rotation concern. Our team strives for a smooth process and values your input as we work to improve. If you have further questions or need assistance, please feel free to reach out to us at West Side GM of Berlin. We hope to see you again soon. West Side GM Team (920) 361-5100
I have only been to the dealership a few times and have
I have only been to the dealership a few times and have had very good service
I have only been to the dealership a few times and have
I have only been to the dealership a few times and have had very good service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Kathleen! We're thrilled to hear that you've had very good service during your visits to West Side GM of Berlin. We appreciate your support and look forward to assisting you again in the future! West Side GM Team (920) 361-5100