Reviews
Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk
Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk
Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Work is done on time & correctly. Good communication is the key for the working relationship.
Work is done on time & correctly. Good communication is the key for the working relationship.
- Customer service
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jefri! It's wonderful to hear that you were satisfied with our timeliness and communication at West Side GM of Berlin. We strive to maintain strong relationships with our customers, and your feedback motivates us to keep doing our best. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Gene did a fine job but the truck takes 2 additional quarts which I pointed out but did not receive. This truck has a Banks oversized oil pan installed by Westside. I also did not get the cabin air filter back-which I asked for.
Gene did a fine job but the truck takes 2 additional quarts which I pointed out but did not receive. This truck has a Banks oversized oil pan installed by Westside. I also did not get the cabin air filter back-which I asked for.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, John. We appreciate your feedback regarding the truck's oil capacity and the cabin air filter. It’s important to us that our customers receive the best service, so we encourage you to reach out to West Side GM of Berlin directly so we can address these concerns and ensure you receive what you need. We value your input and look forward to assisting you further. West Side GM Team (920) 361-5100
Nno problem. Mistakes happen. I had oil at home & I was more curious than anything to see what the cabin filter looked like.
Everyone at West side garage was great. The service was friendly the price was reasonable and they were quick with my repair. Very pleased
Everyone at West side garage was great. The service was friendly the price was reasonable and they were quick with my repair. Very pleased
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at West Side GM of Berlin. Our team strives to provide friendly service and efficient repairs, and it’s rewarding to know we met your expectations. We appreciate your support and hope to assist you again in the future! West Side GM Team (920) 361-5100
Friendly and courteous knew what was going on and at the end she was able to tell me what was wrong and what they repaired on the vehicle
Friendly and courteous knew what was going on and at the end she was able to tell me what was wrong and what they repaired on the vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're happy to hear you had a positive experience with us at West Side GM of Berlin. It's great to know that our team was friendly and informative throughout the process. We appreciate your support and look forward to assisting you again! West Side GM Team (920) 361-5100
It was a quick process. The loan and finance explained in words we could really understand. Working with Diane is always a great experience!
It was a quick process. The loan and finance explained in words we could really understand. Working with Diane is always a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Carly! We’re happy to hear that you had a quick and clear experience with the loan and finance process at West Side GM of Berlin. Diane truly values providing great service, and we’re glad to know she made your experience even better. Looking forward to seeing you again soon! West Side GM Team (920) 361-5100
Jeff was very helpful and explained everything that was done. Called and kept me posted on my vehicle until I was able to pick up the vehicle.
Jeff was very helpful and explained everything that was done. Called and kept me posted on my vehicle until I was able to pick up the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We appreciate your kind words about Jeff and are thrilled to hear that he provided you with helpful service and kept you informed about your vehicle. It’s always our goal at West Side GM of Berlin to ensure our customers are well taken care of. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100
Friendly and knowledgeable, they do the work quickly and efficiently. I love the coupon specials. Great place to do maintenance.
Friendly and knowledgeable, they do the work quickly and efficiently. I love the coupon specials. Great place to do maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Patti! We’re thrilled to hear that you found our team at West Side GM of Berlin to be friendly and knowledgeable. It’s great to know that you appreciate our quick and efficient service, along with the coupon specials we offer. We look forward to assisting you with your maintenance needs again in the future! West Side GM Team (920) 361-5100
Easy to work with, fleciable Super accommodating and very helpful with the whole process Cooperative
Easy to work with, fleciable Super accommodating and very helpful with the whole process Cooperative
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- Overall experience
- 5.0
- Does recommend this dealer
Thank you for your wonderful review, Rachel! We’re thrilled to hear that you found us easy to work with and flexible during your experience at West Side GM of Berlin. Our team is always here to help, and we appreciate your kind words. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100