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West Side GM

(528 reviews)
Visit West Side GM
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (920) 354-4231 (920) 354-4231
Used (920) 354-4263 (920) 354-4263
Service (920) 354-6504 (920) 354-6504

Inventory

See all 77 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2006.
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin WI. Let us show you around our locally-owned new and used car dealership. When you first arrive you might be surprised at our complete inventory of Chevrolet models. If you're coming in from out of town we have what you're looking for. We have served Wisconsin since 1946 and we are happy to extend our hospitality so come by and see what we have to offer!
FAMILY OWNED AND SERVING THE COMMUNITY FOR 79 YEARS!

Service center

Phone number (920) 354-6504

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–4:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Side GM from DealerRater.

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Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk

Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk

Awesome No Stop texting me Hand ending didn't djejdjdjdjd djdjdjdjdjd Sheila's djdjdj didn't jdjdjdj dirk

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Work is done on time & correctly. Good communication is the key for the working relationship.

Work is done on time & correctly. Good communication is the key for the working relationship.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jefri! It's wonderful to hear that you were satisfied with our timeliness and communication at West Side GM of Berlin. We strive to maintain strong relationships with our customers, and your feedback motivates us to keep doing our best. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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Gene did a fine job but the truck takes 2 additional quarts which I pointed out but did not receive. This truck has a Banks oversized oil pan installed by Westside. I also did not get the cabin air filter back-which I asked for.

Gene did a fine job but the truck takes 2 additional quarts which I pointed out but did not receive. This truck has a Banks oversized oil pan installed by Westside. I also did not get the cabin air filter back-which I asked for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, John. We appreciate your feedback regarding the truck's oil capacity and the cabin air filter. It’s important to us that our customers receive the best service, so we encourage you to reach out to West Side GM of Berlin directly so we can address these concerns and ensure you receive what you need. We value your input and look forward to assisting you further. West Side GM Team (920) 361-5100

Consumer response

Nno problem. Mistakes happen. I had oil at home & I was more curious than anything to see what the cabin filter looked like.

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Everyone at West side garage was great. The service was friendly the price was reasonable and they were quick with my repair. Very pleased

Everyone at West side garage was great. The service was friendly the price was reasonable and they were quick with my repair. Very pleased

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at West Side GM of Berlin. Our team strives to provide friendly service and efficient repairs, and it’s rewarding to know we met your expectations. We appreciate your support and hope to assist you again in the future! West Side GM Team (920) 361-5100

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Friendly and courteous knew what was going on and at the end she was able to tell me what was wrong and what they repaired on the vehicle

Friendly and courteous knew what was going on and at the end she was able to tell me what was wrong and what they repaired on the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're happy to hear you had a positive experience with us at West Side GM of Berlin. It's great to know that our team was friendly and informative throughout the process. We appreciate your support and look forward to assisting you again! West Side GM Team (920) 361-5100

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It was a quick process. The loan and finance explained in words we could really understand. Working with Diane is always a great experience!

It was a quick process. The loan and finance explained in words we could really understand. Working with Diane is always a great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Carly! We’re happy to hear that you had a quick and clear experience with the loan and finance process at West Side GM of Berlin. Diane truly values providing great service, and we’re glad to know she made your experience even better. Looking forward to seeing you again soon! West Side GM Team (920) 361-5100

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Jeff was very helpful and explained everything that was done. Called and kept me posted on my vehicle until I was able to pick up the vehicle.

Jeff was very helpful and explained everything that was done. Called and kept me posted on my vehicle until I was able to pick up the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We appreciate your kind words about Jeff and are thrilled to hear that he provided you with helpful service and kept you informed about your vehicle. It’s always our goal at West Side GM of Berlin to ensure our customers are well taken care of. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

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Friendly and knowledgeable, they do the work quickly and efficiently. I love the coupon specials. Great place to do maintenance.

Friendly and knowledgeable, they do the work quickly and efficiently. I love the coupon specials. Great place to do maintenance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Patti! We’re thrilled to hear that you found our team at West Side GM of Berlin to be friendly and knowledgeable. It’s great to know that you appreciate our quick and efficient service, along with the coupon specials we offer. We look forward to assisting you with your maintenance needs again in the future! West Side GM Team (920) 361-5100

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Easy to work with, fleciable Super accommodating and very helpful with the whole process Cooperative

Easy to work with, fleciable Super accommodating and very helpful with the whole process Cooperative

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Rachel! We’re thrilled to hear that you found us easy to work with and flexible during your experience at West Side GM of Berlin. Our team is always here to help, and we appreciate your kind words. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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