Reviews
The amount of time waiting for the paperwork sucked.
The amount of time waiting for the paperwork sucked... I don't understand why I will not get lifetime tire rotation on the new tires I bought from you.....
The amount of time waiting for the paperwork sucked.
The amount of time waiting for the paperwork sucked... I don't understand why I will not get lifetime tire rotation on the new tires I bought from you.....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback regarding the paperwork wait time and the lifetime tire rotation concern. Our team strives for a smooth process and values your input as we work to improve. If you have further questions or need assistance, please feel free to reach out to us at West Side GM of Berlin. We hope to see you again soon. West Side GM Team (920) 361-5100
I have only been to the dealership a few times and have
I have only been to the dealership a few times and have had very good service
I have only been to the dealership a few times and have
I have only been to the dealership a few times and have had very good service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Kathleen! We're thrilled to hear that you've had very good service during your visits to West Side GM of Berlin. We appreciate your support and look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Everyone is very nice.
Everyone is very nice. Good at explaining what repair is necessary and why Professional and reasonable
Everyone is very nice.
Everyone is very nice. Good at explaining what repair is necessary and why Professional and reasonable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad you found our team at West Side GM of Berlin to be professional and helpful in explaining the necessary repairs. We appreciate your kind words and look forward to assisting you again. West Side GM Team (920) 361-5100
Always a GREAT thorough experience.
Always a GREAT thorough experience. West Side has an honest professional team that clearly explains everything. I highly recommend them to everyone!!
Always a GREAT thorough experience.
Always a GREAT thorough experience. West Side has an honest professional team that clearly explains everything. I highly recommend them to everyone!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It's wonderful to hear that you had a great experience with our honest and professional team at West Side GM of Berlin. Your recommendation means a lot to us! We look forward to assisting you again in the future. West Side GM Team (920) 361-5100
All the staff I have met, I’ve been very polite and
All the staff I have met, I’ve been very polite and professional. It’s obvious that Jeff enjoys his position, and has good knowledge of my vehicle. Westside also has a very good extended warranty program. I had bought my vehicle in Kenosha prior to moving to Neshkoro. My extended warranty from Kenosha cost me almost double what Westside offers. Also there’s goes to 100,000 miles base 72,000 miles. I got from Kenosha.
All the staff I have met, I’ve been very polite and
All the staff I have met, I’ve been very polite and professional. It’s obvious that Jeff enjoys his position, and has good knowledge of my vehicle. Westside also has a very good extended warranty program. I had bought my vehicle in Kenosha prior to moving to Neshkoro. My extended warranty from Kenosha cost me almost double what Westside offers. Also there’s goes to 100,000 miles base 72,000 miles. I got from Kenosha.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you've had positive experiences with our staff, especially with Jeff. It's great to know that you appreciate our extended warranty program at West Side GM of Berlin, and we’re glad it has been beneficial for you compared to your previous experience. We look forward to serving you again in the future! West Side GM Team (920) 361-5100
A Very courteous crew, friendly explain things and get
A Very courteous crew, friendly explain things and get the job done in a timely matter.
A Very courteous crew, friendly explain things and get
A Very courteous crew, friendly explain things and get the job done in a timely matter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Suzabell! We appreciate your kind words about our courteous team and their efficiency. At West Side GM of Berlin, we strive to provide excellent service and it's great to hear that you had a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
They get work done in a timely manner.
They get work done in a timely manner. Keep my chevy truck rolling. I will do everything to give them the chance to sell me my next vehicle.
They get work done in a timely manner.
They get work done in a timely manner. Keep my chevy truck rolling. I will do everything to give them the chance to sell me my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re glad to hear that you appreciate our timely service and that your Chevy truck is running smoothly. We look forward to helping you with your next vehicle purchase at West Side GM of Berlin. Your support means a lot to us! West Side GM Team (920) 361-5100
Jeff was friendly and he took care of me even though I
Jeff was friendly and he took care of me even though I was a couple of hours early. He was able to fit me in! Nice yo have a friendly staff member when you come in for service. Service with a smile. I like it!
Jeff was friendly and he took care of me even though I
Jeff was friendly and he took care of me even though I was a couple of hours early. He was able to fit me in! Nice yo have a friendly staff member when you come in for service. Service with a smile. I like it!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that Jeff provided you with friendly and accommodating service at West Side GM of Berlin. Our team takes pride in ensuring a positive experience for our customers, and it’s great to know that you felt welcomed. We look forward to seeing you again for your next service! West Side GM Team (920) 361-5100
Brought my truck in for routine maintenance.
Brought my truck in for routine maintenance. Everything was taken care of in a short period of time.
Brought my truck in for routine maintenance.
Brought my truck in for routine maintenance. Everything was taken care of in a short period of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always handle my service needs and explains any issues I
Always handle my service needs and explains any issues I might need to address. Have always used west side in the past.
Always handle my service needs and explains any issues I
Always handle my service needs and explains any issues I might need to address. Have always used west side in the past.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair