Reviews
Customer service is first rate.
Customer service is first rate. The staff quickly diagnosed and repaired my vehicle, with minimal down time.
Customer service is first rate.
Customer service is first rate. The staff quickly diagnosed and repaired my vehicle, with minimal down time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that you had a first-rate experience with our team at West Side GM of Berlin. Our staff always strives to provide quick and effective service. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Always very helpful enjoy working with them.
Always very helpful enjoy working with them. Keeps you informed on what is going on.
Always very helpful enjoy working with them.
Always very helpful enjoy working with them. Keeps you informed on what is going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're delighted to hear that you find our team at West Side GM of Berlin helpful and that you appreciate being kept informed throughout the process. We value your feedback and look forward to continuing to serve you in the future! West Side GM Team (920) 361-5100
No upselling, finished in decent time.
No upselling, finished in decent time. No upselling, finished in a decent time. Comfortable lounge/waiting area to wait in. Clean bathrooms.
No upselling, finished in decent time.
No upselling, finished in decent time. No upselling, finished in a decent time. Comfortable lounge/waiting area to wait in. Clean bathrooms.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your feedback about your experience at West Side GM of Berlin. It's great to hear that you found our lounge comfortable and our facilities clean. We always strive to provide a smooth and efficient service without upselling. We look forward to seeing you again! West Side GM Team (920) 361-5100
Jeremy very good to work with.
Jeremy very good to work with. He went above with our account tomake it work.We drove by many dealerships to buy from them, We have bought many viehicles from them and told our son to give them a chance and now they are buying from them.
Jeremy very good to work with.
Jeremy very good to work with. He went above with our account tomake it work.We drove by many dealerships to buy from them, We have bought many viehicles from them and told our son to give them a chance and now they are buying from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jeremy at West Side GM of Berlin. It's fantastic that you chose to drive past other dealerships to continue working with us and that your son is now also a part of our family. We truly appreciate your loyalty and support. We look forward to assisting you both again in the future! West Side GM Team (920) 361-5100
they have always taken wonderful care of any issues with
they have always taken wonderful care of any issues with my vehicle. Would like to see the popcorn machine back to work,
they have always taken wonderful care of any issues with
they have always taken wonderful care of any issues with my vehicle. Would like to see the popcorn machine back to work,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you've had a great experience at West Side GM of Berlin. We appreciate your feedback about the popcorn machine and will certainly look into it. We look forward to seeing you again for your next vehicle needs! West Side GM Team (920) 361-5100
Have treated me and my family for many years been a real
Have treated me and my family for many years been a real good experience with them keep up the great work
Have treated me and my family for many years been a real
Have treated me and my family for many years been a real good experience with them keep up the great work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, David! We truly appreciate your loyalty to West Side GM of Berlin over the years. It's wonderful to hear that you and your family have had great experiences with us. We look forward to continuing to serve you in the future! West Side GM Team (920) 361-5100
Great people and Great service!
Great people and Great service!! I wouldn't go anywhere else to buy a vehicle!!
Great people and Great service!
Great people and Great service!! I wouldn't go anywhere else to buy a vehicle!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about the great people and service at West Side GM of Berlin. We're thrilled to hear that you had such a positive experience with us. We look forward to helping you with your next vehicle purchase! West Side GM Team (920) 361-5100
Everyone was so friendly and helpful.
Everyone was so friendly and helpful. I just moved to Berlin and was in dire need of an oil change and was so glad to find an actual Chevy dealership to take my truck to. Jeff got me in that afternoon and I was so relieved. He also let me know there was a recall due on my truck and they took care of that as well.
Everyone was so friendly and helpful.
Everyone was so friendly and helpful. I just moved to Berlin and was in dire need of an oil change and was so glad to find an actual Chevy dealership to take my truck to. Jeff got me in that afternoon and I was so relieved. He also let me know there was a recall due on my truck and they took care of that as well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are thrilled to hear that you had a positive experience at West Side GM of Berlin. It's great to know that Jeff was able to assist you with your oil change and address the recall on your truck. We appreciate your trust in us and look forward to serving you again in the future! West Side GM Team (920) 361-5100
Always efficient and friendly.
Always efficient and friendly. I am always comfortable doing business with West Side garage service department
Always efficient and friendly.
Always efficient and friendly. I am always comfortable doing business with West Side garage service department
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you find our service department efficient and friendly. It’s always our goal to make our customers feel comfortable while doing business with West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100
Not sure my tires got rotated?
Not sure my tires got rotated? But everything else went well. Took about an hour, which was ok.
Not sure my tires got rotated?
Not sure my tires got rotated? But everything else went well. Took about an hour, which was ok.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I’m glad to hear everything else went well during your visit to West Side GM of Berlin. We appreciate your concerns regarding the tire rotation and encourage you to reach out to us directly. Your satisfaction is important, and we want to ensure everything is taken care of. We look forward to seeing you again! West Side GM Team (920) 361-5100