Reviews
5 Great service , I have been doing business for 25 years
5 Great service , I have been doing business for 25 years with them They always have the truck i need
5 Great service , I have been doing business for 25 years
5 Great service , I have been doing business for 25 years with them They always have the truck i need
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, Marilyn! We truly appreciate your loyalty over the past 25 years and are thrilled to hear that you consistently find the truck you need at West Side GM of Berlin. Your support means a lot to us! We look forward to serving you again in the future. West Side GM Team (920) 361-5100
Appointment went well with a small delay due to the
Appointment went well with a small delay due to the dealership having some incorrect information about my email.
Appointment went well with a small delay due to the
Appointment went well with a small delay due to the dealership having some incorrect information about my email.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your understanding regarding the small delay caused by the mix-up with your email. At West Side GM of Berlin, we strive to provide a seamless experience, and your insights help us improve. If you have any further concerns or questions, please feel free to reach out. We look forward to seeing you again! West Side GM Team (920) 361-5100
I was taking care of quickly and the service was
I was taking care of quickly and the service was completed promptly. That's all folks
I was taking care of quickly and the service was
I was taking care of quickly and the service was completed promptly. That's all folks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that you were taken care of quickly and that your service was completed promptly. We appreciate your feedback and look forward to seeing you again at West Side GM of Berlin! West Side GM Team (920) 361-5100
Best dealership in Wisconsin Best dealership in Wisconsin
Best dealership in Wisconsin Best dealership in Wisconsin hands down xxxx good service xxxx good
Best dealership in Wisconsin Best dealership in Wisconsin
Best dealership in Wisconsin Best dealership in Wisconsin hands down xxxx good service xxxx good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We truly appreciate your kind words about West Side GM of Berlin and our service. We're thrilled to hear that you had a great experience. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100
The amount of time waiting for the paperwork sucked.
The amount of time waiting for the paperwork sucked... I don't understand why I will not get lifetime tire rotation on the new tires I bought from you.....
The amount of time waiting for the paperwork sucked.
The amount of time waiting for the paperwork sucked... I don't understand why I will not get lifetime tire rotation on the new tires I bought from you.....
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback regarding the paperwork wait time and the lifetime tire rotation concern. Our team strives for a smooth process and values your input as we work to improve. If you have further questions or need assistance, please feel free to reach out to us at West Side GM of Berlin. We hope to see you again soon. West Side GM Team (920) 361-5100
I have only been to the dealership a few times and have
I have only been to the dealership a few times and have had very good service
I have only been to the dealership a few times and have
I have only been to the dealership a few times and have had very good service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Kathleen! We're thrilled to hear that you've had very good service during your visits to West Side GM of Berlin. We appreciate your support and look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Everyone is very nice.
Everyone is very nice. Good at explaining what repair is necessary and why Professional and reasonable
Everyone is very nice.
Everyone is very nice. Good at explaining what repair is necessary and why Professional and reasonable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad you found our team at West Side GM of Berlin to be professional and helpful in explaining the necessary repairs. We appreciate your kind words and look forward to assisting you again. West Side GM Team (920) 361-5100
Always a GREAT thorough experience.
Always a GREAT thorough experience. West Side has an honest professional team that clearly explains everything. I highly recommend them to everyone!!
Always a GREAT thorough experience.
Always a GREAT thorough experience. West Side has an honest professional team that clearly explains everything. I highly recommend them to everyone!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It's wonderful to hear that you had a great experience with our honest and professional team at West Side GM of Berlin. Your recommendation means a lot to us! We look forward to assisting you again in the future. West Side GM Team (920) 361-5100
All the staff I have met, I’ve been very polite and
All the staff I have met, I’ve been very polite and professional. It’s obvious that Jeff enjoys his position, and has good knowledge of my vehicle. Westside also has a very good extended warranty program. I had bought my vehicle in Kenosha prior to moving to Neshkoro. My extended warranty from Kenosha cost me almost double what Westside offers. Also there’s goes to 100,000 miles base 72,000 miles. I got from Kenosha.
All the staff I have met, I’ve been very polite and
All the staff I have met, I’ve been very polite and professional. It’s obvious that Jeff enjoys his position, and has good knowledge of my vehicle. Westside also has a very good extended warranty program. I had bought my vehicle in Kenosha prior to moving to Neshkoro. My extended warranty from Kenosha cost me almost double what Westside offers. Also there’s goes to 100,000 miles base 72,000 miles. I got from Kenosha.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you've had positive experiences with our staff, especially with Jeff. It's great to know that you appreciate our extended warranty program at West Side GM of Berlin, and we’re glad it has been beneficial for you compared to your previous experience. We look forward to serving you again in the future! West Side GM Team (920) 361-5100
A Very courteous crew, friendly explain things and get
A Very courteous crew, friendly explain things and get the job done in a timely matter.
A Very courteous crew, friendly explain things and get
A Very courteous crew, friendly explain things and get the job done in a timely matter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Suzabell! We appreciate your kind words about our courteous team and their efficiency. At West Side GM of Berlin, we strive to provide excellent service and it's great to hear that you had a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100