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West Side GM

(572 reviews)
Visit West Side GM
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (920) 354-4231 (920) 354-4231
Used (920) 354-4263 (920) 354-4263
Service (920) 354-6504 (920) 354-6504

Inventory

See all 76 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2006.
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin WI. Let us show you around our locally-owned new and used car dealership. When you first arrive you might be surprised at our complete inventory of Chevrolet models. If you're coming in from out of town we have what you're looking for. We have served Wisconsin since 1946 and we are happy to extend our hospitality so come by and see what we have to offer!
FAMILY OWNED AND SERVING THE COMMUNITY FOR 79 YEARS!

Service center

Phone number (920) 354-6504

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–4:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Side GM from DealerRater.

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My wife brought my car I wasn't there. It was a first oil change on a new vehicle all seems fine ride a bit loud for my liking and a smidge rough but no one said anything about either

My wife brought my car I wasn't there. It was a first oil change on a new vehicle all seems fine ride a bit loud for my liking and a smidge rough but no one said anything about either

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. It’s great to hear that your wife's first oil change on your new vehicle went smoothly at West Side Garage, INC. We appreciate your feedback regarding the ride quality. If you'd like to discuss your concerns further, please feel free to reach out to us. We’re here to help! West Side GM Team (920) 361-5100

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Great courteous check in. Knowledgeable workers. Competitive prices for work done. Great experienced employees who know their product.

Great courteous check in. Knowledgeable workers. Competitive prices for work done. Great experienced employees who know their product.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about our knowledgeable staff and competitive pricing at West Side GM of Berlin. It's great to hear that you had a positive experience with our team. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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Service was great. Jeff was very helpful, and much appreciated. Westside is great to deal with.

Service was great. Jeff was very helpful, and much appreciated. Westside is great to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team, especially with Jeff. Your appreciation means a lot to us at West Side GM of Berlin. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

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They are very good service working on my suv. Always take good care and keep clean. Also good , fair price.

They are very good service working on my suv. Always take good care and keep clean. Also good , fair price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a positive experience with the service on your SUV at West Side GM of Berlin. Our team is committed to providing excellent care and fair pricing. We look forward to seeing you again for your next visit! West Side GM Team (920) 361-5100

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They are great to deal with. They answered all my questions and worked with me to find a time that worked for both of us.

They are great to deal with. They answered all my questions and worked with me to find a time that worked for both of us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re glad to hear that you had a positive experience with us at West Side GM of Berlin. Our team strives to provide excellent service and we’re happy that we could accommodate you. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. We look forward to seeing you again! West Side GM Team (920) 361-5100

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I only wish they still sold Buicks . They have been great to work with

I only wish they still sold Buicks . They have been great to work with

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We’re glad to hear that you’ve had a great experience working with us at West Side Garage, INC. While we currently don’t have Buicks, we have a wide range of other vehicles that may interest you. We hope to see you again soon! West Side GM Team (920) 361-5100

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I didn't really have a lot of communication I picked my car out and the most conversation I had was with the loan lady inside Westside garage. She was amazing.

I didn't really have a lot of communication I picked my car out and the most conversation I had was with the loan lady inside Westside garage. She was amazing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Cathy. We appreciate you taking the time to share your experience with us at West Side GM of Berlin. We're glad to hear that our loan specialist made a positive impression on you! If you have any further questions or need assistance, please feel free to reach out. We hope to see you again soon! West Side GM Team (920) 361-5100

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I feel comfortable dealing with Jon felt he was honest and upfront about our dealings. I’d recommend Westside to anybody that was looking for a new or used vehicle. I’m really enjoying my truck. Thank you very much Jon for getting me into this truck.

I feel comfortable dealing with Jon felt he was honest and upfront about our dealings. I’d recommend Westside to anybody that was looking for a new or used vehicle. I’m really enjoying my truck. Thank you very much Jon for getting me into this truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you felt comfortable dealing with Jon and that he provided you with honest and upfront service. It's great to know you're enjoying your truck. We appreciate your recommendation of West Side GM and look forward to assisting you or anyone you send our way in the future! West Side GM Team (920) 361-5100

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We have been dealing with Westside for years and the service dept personnel have always been professional, friendly, and thorough. That includes the last time I was there.

We have been dealing with Westside for years and the service dept personnel have always been professional, friendly, and thorough. That includes the last time I was there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your loyalty to West Side Garage, INC. over the years. It's wonderful to hear that our service department has consistently provided you with professional, friendly, and thorough assistance. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

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Best Dealership, staff, service & parts That I have worked with. Go and check them out??.

Best Dealership, staff, service & parts That I have worked with. Go and check them out??.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We truly appreciate your kind words about our staff, service, and parts at West Side GM of Berlin. We're glad to hear you had such a positive experience. Our team looks forward to seeing you again soon! West Side GM Team (920) 361-5100

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