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West Side GM

(606 reviews)
Visit West Side GM
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (920) 354-4231 (920) 354-4231
Used (920) 354-4263 (920) 354-4263
Service (920) 354-6504 (920) 354-6504

Inventory

See all 103 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2006.
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin WI. Let us show you around our locally-owned new and used car dealership. When you first arrive you might be surprised at our complete inventory of Chevrolet models. If you're coming in from out of town we have what you're looking for. We have served Wisconsin since 1946 and we are happy to extend our hospitality so come by and see what we have to offer!
FAMILY OWNED AND SERVING THE COMMUNITY FOR 79 YEARS!

Service center

Phone number (920) 354-6504

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–4:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Side GM from DealerRater.

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Great service. Good job. This is a very very very very silly silly silly wast of time

Great service. Good job. This is a very very very very silly silly silly wast of time

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate your comments regarding our service. If you have specific concerns or suggestions, please feel free to reach out to us directly at West Side Garage, INC. We're here to help and improve your experience. West Side GM Team (920) 361-5100

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The service was exceptional. It was so nice working with ethical people with values. I recommend West Side Auto to everyone I know who is looking for a new vehicle.

The service was exceptional. It was so nice working with ethical people with values. I recommend West Side Auto to everyone I know who is looking for a new vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that you found our service exceptional and appreciated our team’s commitment to integrity is very rewarding. We’re glad the purchase of your new GMC Terrain went so smoothly, and we appreciate your recommendation to others looking for a new vehicle.

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I was happy with the installation. My questions were answered and the installation was done in a timely manner

I was happy with the installation. My questions were answered and the installation was done in a timely manner

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your note about having all your questions answered and the installation completed promptly reflects our service team’s commitment to clear communication and efficiency. Hearing that the installation on your GMC Sierra 1500 met your expectations means a great deal to us.

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Everyone is so nice and helpful, it's a joy coming here, there is nothing better than west side garage

Everyone is so nice and helpful, it's a joy coming here, there is nothing better than west side garage

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing our team’s friendliness and helpfulness make your visits a joy means a lot to our service department. We’re glad the service on your Chevrolet Trailblazer left such a positive impression.

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They are always quick to schedule service, are friendly and do a great job. They are very helpful!

They are always quick to schedule service, are friendly and do a great job. They are very helpful!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you appreciate our quick service scheduling and friendly team at West Side GM of Berlin. Our goal is always to provide great service, and we’re glad we could assist you. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

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Extremely personable, Lisa was so good about making sure we went over options with pricing & looking at a time to get repairs done. We do all our business with this location in Berlin because of there personal touch. We have been a customer over 30 years & always satisfied. Thanks to the entire team at this location.

Extremely personable, Lisa was so good about making sure we went over options with pricing & looking at a time to get repairs done. We do all our business with this location in Berlin because of there personal touch. We have been a customer over 30 years & always satisfied. Thanks to the entire team at this location.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that our attentive approach has kept you satisfied for over thirty years means a lot to our service team. Our team is pleased we could walk you through pricing options and arrange repair times that worked for your GMC Yukon. Thank you for entrusting our Berlin service department with your vehicle all these years.

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Helpful in getting the right vehicle for me. Caring about me needing transportation . Very thankful for them.

Helpful in getting the right vehicle for me. Caring about me needing transportation . Very thankful for them.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating. We’re glad we could help you find the right Chevrolet Malibu and meet your transportation needs.

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The person that I talked to said he was new, told me he would call me on Monday to find out what happened to my lug nut wrench. Never got a call all week and that's just this service. I have a lot of other prior problems with service there.

The person that I talked to said he was new, told me he would call me on Monday to find out what happened to my lug nut wrench. Never got a call all week and that's just this service. I have a lot of other prior problems with service there.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Christina. We understand your concerns regarding the lack of follow-up on your lug nut wrench and the previous issues you've encountered with our service at West Side Garage, INC. Your feedback is valuable, and we would appreciate the opportunity to discuss your concerns directly. Please feel free to reach out to us so we can work towards a solution. Thank you for bringing this to our attention. West Side GM Team (920) 361-5100

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Always a good experience Quick, reliable and helpful staff. Work has always been top notch.

Always a good experience Quick, reliable and helpful staff. Work has always been top notch.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our staff could assist you promptly and dependably during your GMC Yukon XL purchase. Hearing that our work consistently met your high standards means a great deal to our team.

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Everyone is always friendly and helpful. They never make you feel stupid when you ask a question.

Everyone is always friendly and helpful. They never make you feel stupid when you ask a question.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing you feel comfortable asking questions means a lot to our service team. We’re glad our service department could provide supportive, respectful care for your Chevrolet Colorado.

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