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Jackson Acura

(7,276 reviews)
Visit Jackson Acura
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

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New (866) 350-5528 (866) 350-5528
Used (866) 364-1417 (866) 364-1417
Service (866) 413-1486 (866) 413-1486

Inventory

See all 163 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2015.
At Jackson Acura you'll find more than just a vehicle. You will find people who know how to take care of your vehicle and even more importantly how to take care of you. We have new and quality Certified Pre-Owned vehicles in our inventory. If you're having trouble finding that special vehicle we may already have it in stock or we may be able to locate it for you. Visit us today at www.jacksonacura.com. Come enjoy the Jackson Acura Extraordinary Experience or Call Today!
Everything we do we do with excellence!

Service center

Phone number (866) 413-1486

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(7,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jackson Acura from DealerRater.

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I drive 1 hour and thirty minutes for great customer

I drive 1 hour and thirty minutes for great customer service Sabri! Chege my salesman always show great customer services to make sure I'm ok and assure me that I have a great vehicle .

I drive 1 hour and thirty minutes for great customer

I drive 1 hour and thirty minutes for great customer service Sabri! Chege my salesman always show great customer services to make sure I'm ok and assure me that I have a great vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was good but if there is a drop and pickup

Service was good but if there is a drop and pickup service provided I might have chosen that

Service was good but if there is a drop and pickup

Service was good but if there is a drop and pickup service provided I might have chosen that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My salesperson Michael was Awesome and very informative!

My salesperson Michael was Awesome and very informative! Pleasant experience and will I will refer the salesman and the dealership to my friends and family.

My salesperson Michael was Awesome and very informative!

My salesperson Michael was Awesome and very informative! Pleasant experience and will I will refer the salesman and the dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Mr. Reggie and the Jackaon Acura team are always on

Mr. Reggie and the Jackaon Acura team are always on point. They have the professional experience and knowledge to get deals done by listening to the needs and wants of customers. Always a smooth process without being trapped in the dealership for hours. Top of the line Acuras and trade-ins. Cars don't last long at this lot not because they're Acuras but, to impeccable customer service. All of their employees from front desk to service center have the word courtesy engraved in their DNA!!! Thanks Mr. Reggie for your top tier service and advice no matter when I call or just pop up.

Mr. Reggie and the Jackaon Acura team are always on

Mr. Reggie and the Jackaon Acura team are always on point. They have the professional experience and knowledge to get deals done by listening to the needs and wants of customers. Always a smooth process without being trapped in the dealership for hours. Top of the line Acuras and trade-ins. Cars don't last long at this lot not because they're Acuras but, to impeccable customer service. All of their employees from front desk to service center have the word courtesy engraved in their DNA!!! Thanks Mr. Reggie for your top tier service and advice no matter when I call or just pop up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Worse repair ever.

Worse repair ever. Spent over $10k on new timing belt, and they installed it incorrectly. Took it back or them to fix and they said nothing wrong with it. Another mechanic fixed it correctly.

Worse repair ever.

Worse repair ever. Spent over $10k on new timing belt, and they installed it incorrectly. Took it back or them to fix and they said nothing wrong with it. Another mechanic fixed it correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Nick is always super helpful!

Nick is always super helpful! I like taking my car here. It is fast. They have a nice place to work from, and they don't try to upsell me on a bunch of maintenance that isn't necessary.

Nick is always super helpful!

Nick is always super helpful! I like taking my car here. It is fast. They have a nice place to work from, and they don't try to upsell me on a bunch of maintenance that isn't necessary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Prompt and efficient!

Prompt and efficient! Thorough check up and advise for the recommended service and delivered the vehicle promptly!

Prompt and efficient!

Prompt and efficient! Thorough check up and advise for the recommended service and delivered the vehicle promptly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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To be fair, I think the radio has a number of issues that

To be fair, I think the radio has a number of issues that has not been resolved by Acura. They were supposed to upgrade my radio to the next version of software spent three hours there and it still is not updated.

To be fair, I think the radio has a number of issues that

To be fair, I think the radio has a number of issues that has not been resolved by Acura. They were supposed to upgrade my radio to the next version of software spent three hours there and it still is not updated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I had the best experience at Jackson Acura!

I had the best experience at Jackson Acura! Sergei was an absolute pleasure to work with and was very communicative from beginning to after the sell. Everyone was very professional and friendly. My coworker recommended I go here and glad she did. I too would recommend Jackson Acura.

I had the best experience at Jackson Acura!

I had the best experience at Jackson Acura! Sergei was an absolute pleasure to work with and was very communicative from beginning to after the sell. Everyone was very professional and friendly. My coworker recommended I go here and glad she did. I too would recommend Jackson Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Nick has always taken good care of me and our car.

Nick has always taken good care of me and our car. Your service is dependable, well priced, and reliable.

Nick has always taken good care of me and our car.

Nick has always taken good care of me and our car. Your service is dependable, well priced, and reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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