Reviews
A pleasure to do business with! Excellent service Dept.Yvonne goes the extra mile to ensure satisfaction. Sergei and Dimetri do a great job in the Sales Dept.
A pleasure to do business with! Excellent service Dept.Yvonne goes the extra mile to ensure satisfaction. Sergei and Dimetri do a great job in the Sales Dept.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Professional Service from drop off to completion. Service was performed in a timely manner. Waiting Area was clean and comfortable.
Professional Service from drop off to completion. Service was performed in a timely manner. Waiting Area was clean and comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nick is my Service Advisor who always takes the time to listen to my concerns I'm experiencing with my car. Nick's attentiveness and his ability to provide me with guidance/solutions to help me resolve the issue was great. Nick went one step further, he asked Brian, the technician, to join our conversation so he could hear my concerns. Brian asked additional questions and went with me to test drive my car so he could experience the issue first hand. In this day and age when good customer service is non-existent, I'm truly grateful for the outstanding service level experience that I received. Thank you Nick and Brian for your continuous commitment and dedication to satisfy the customer. Your willingness to go above and beyond to help me resolve my car issue, does not go unnoticed. Truly grateful to you both for addressing and resolving the issue.
Nick is my Service Advisor who always takes the time to listen to my concerns I'm experiencing with my car. Nick's attentiveness and his ability to provide me with guidance/solutions to help me resolve the issue was great. Nick went one step further, he asked Brian, the technician, to join our conversation so he could hear my concerns. Brian asked additional questions and went with me to test drive my car so he could experience the issue first hand. In this day and age when good customer service is non-existent, I'm truly grateful for the outstanding service level experience that I received. Thank you Nick and Brian for your continuous commitment and dedication to satisfy the customer. Your willingness to go above and beyond to help me resolve my car issue, does not go unnoticed. Truly grateful to you both for addressing and resolving the issue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nick is always responsive & helpful. Whenever I take my car in the service techs do a good job
Nick is always responsive & helpful. Whenever I take my car in the service techs do a good job
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service provided by true professional. Car was ready as promised and all the work was done to our complete satisfaction.
Always great service provided by true professional. Car was ready as promised and all the work was done to our complete satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding!! From scheduling the appointment on line, to being checked in, waiting, communication, speed of service, car washed and vacuumed (thank you), to checking out---Nick is the best! I always ask for him because he's friendly, remembers me and I trust him. Everything about this dealership is "top shelf". Thanks to all who made my service experience "WOW" every time.
Outstanding!! From scheduling the appointment on line, to being checked in, waiting, communication, speed of service, car washed and vacuumed (thank you), to checking out---Nick is the best! I always ask for him because he's friendly, remembers me and I trust him. Everything about this dealership is "top shelf". Thanks to all who made my service experience "WOW" every time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
recently purchased my Acura RDX Advance from Jackson Acura, and the experience was outstanding. Paul was professional, honest, and attentive throughout the process, making everything effortless. Make financing super easy and thanks to that gentleman. I truly appreciate his patience, attention to detail, and genuine commitment to customer satisfaction. Highly recommend Jackson Acura!
recently purchased my Acura RDX Advance from Jackson Acura, and the experience was outstanding. Paul was professional, honest, and attentive throughout the process, making everything effortless. Make financing super easy and thanks to that gentleman. I truly appreciate his patience, attention to detail, and genuine commitment to customer satisfaction. Highly recommend Jackson Acura!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I actually look forward to getting an oil change because I love this dealership dealership so much and always get the best customer service
I actually look forward to getting an oil change because I love this dealership dealership so much and always get the best customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Yvonne is a great Service Advisor, and a veey proffesional individual. We love the servjce
Yvonne is a great Service Advisor, and a veey proffesional individual. We love the servjce
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful quick friendly service! Love working with Nick Covino and the environment at Jackson Acura is great.
Wonderful quick friendly service! Love working with Nick Covino and the environment at Jackson Acura is great.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair