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Jackson Acura

(7,665 reviews)
Visit Jackson Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2026 state dealer award
View 18 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 227-1973 (866) 227-1973
Used (855) 349-9017 (855) 349-9017
Service (855) 371-1394 (855) 371-1394

Reviews

(7,665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jackson Acura from DealerRater.

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Great communication able to identify issues Reliable

Great communication able to identify issues Reliable service and provided me with transportation and offered loaner car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Yvonne is so helpful and knowledgeable on n the phone and

Yvonne is so helpful and knowledgeable on n the phone and in person. I only want to deal with her for my service needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing dealership great and professional service Aaron

Amazing dealership great and professional service Aaron was amazing, this is the place I will continue to bring my Acura MDX

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

During my last three visits for car issues, there were

During my last three visits for car issues, there were never any loaner vehicles available for issues that have now persisted for more than two years. My infotainment system fails regularly, and I have to wait at least an hour for them to do a hard reset of the system extremely frustrating with this vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had to drop in without an appointment as I had a tire

I had to drop in without an appointment as I had a tire that appeared to have an issue. They quickly worked me in and in no time I was back on road with my new tire!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sabri always provides outstanding customer service.

Sabri always provides outstanding customer service. He truly cares about customer's needs and treats the customer with respect and kindness.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great.

Great. No issues. These surveys are really annoying to get after every time I come to the dealership. If you weren't going to a good job I wouldn't come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Clean, efficient, friendly and courteous.

Clean, efficient, friendly and courteous. Aaron is terrific! They’re also good with communication—keeping me updated during the service visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Grateful for Yvonne over these past several years.

Grateful for Yvonne over these past several years. She takes such good care of her clients. She is the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been working with Reggie at Jackson Acura for the

I have been working with Reggie at Jackson Acura for the past 16 years, and he continues to provide outstanding service. Over the weekend, I purchased a 2026 Acura MDX from him, and the experience was excellent from start to finish. Reggie is knowledgeable, professional, honest, and always makes the car-buying process smooth and stress-free. His dedication to his customers is the reason I keep coming back. I highly recommend Reggie and the team at Jackson Acura to anyone looking for a great vehicle and exceptional customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.