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Jackson Acura

(7,155 reviews)
Visit Jackson Acura
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 350-5528 (866) 350-5528
Used (866) 364-1417 (866) 364-1417
Service (866) 413-1486 (866) 413-1486

Reviews

(7,155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jackson Acura from DealerRater.

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Outstanding service!

Outstanding service! From check in to explanation and quality of service. I’m impressed with everyt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I did most of my shopping online & Reggie was very

I did most of my shopping online & Reggie was very helpful and established a connection with me via text messages I thought Reggie did an excellent job (better than sellers at other dealers) leading me to buy from Reggie & Jackson Acura

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I’ve been with this dealership for 10 years and was very

I’ve been with this dealership for 10 years and was very happy to work with them again on the purchase of this car. Everyone is professional and very efficient.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have never taken my RDX anywhere other than Jackson

I have never taken my RDX anywhere other than Jackson Acura because of the incredible service. Ivonne is the absolute best service advisor and, as a woman, I feel extremely comfortable dealing with her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Always have my RDX serviced at Jackson Acura

Chege Maina was professional and knowledgeable about the

Chege Maina was professional and knowledgeable about the cars and was very helpful in my purchase. I had a great experience and this is the second Acura we have bought from Jackson Acura. They always have the best inventory in town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Yvonne Russell excels at thoughtful customer service as

Yvonne Russell excels at thoughtful customer service as an Advisor at Jackson Acura. During our last visit, she revisited our care schedule and saved us from a redundant repair, while ensuring our car was properly maintained. We trust and appreciate Yvonne and the rest of the Jackson Acura team

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I received excellent all-around service from everyone at

I received excellent all-around service from everyone at Jackson ACURA, especially from Reggie Hammond who sold me a 2026 ACURA MDX!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Proactive and helpful.

Proactive and helpful. Scheduled next appt for another Acura car with different unrelated to the car now in service problem

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I like my Acura and am happy with the car overall, but

I like my Acura and am happy with the car overall, but immediately after purchasing it, I discovered a ton of problems and defects, which the dealership has been very reluctant to fix. They haven't been able to resolve simple issues for months now, and the customer service before and after the purchase is terrible.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ivonne Russell is absolutely the best service advisor at

Ivonne Russell is absolutely the best service advisor at Jackson Acura! I plan my visits so I can always work with her because I trust her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.