Reviews
Outstanding service!
Outstanding service! From check in to explanation and quality of service. I’m impressed with everyt
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I did most of my shopping online & Reggie was very
I did most of my shopping online & Reggie was very helpful and established a connection with me via text messages I thought Reggie did an excellent job (better than sellers at other dealers) leading me to buy from Reggie & Jackson Acura
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve been with this dealership for 10 years and was very
I’ve been with this dealership for 10 years and was very happy to work with them again on the purchase of this car. Everyone is professional and very efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have never taken my RDX anywhere other than Jackson
I have never taken my RDX anywhere other than Jackson Acura because of the incredible service. Ivonne is the absolute best service advisor and, as a woman, I feel extremely comfortable dealing with her!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always have my RDX serviced at Jackson Acura
Chege Maina was professional and knowledgeable about the
Chege Maina was professional and knowledgeable about the cars and was very helpful in my purchase. I had a great experience and this is the second Acura we have bought from Jackson Acura. They always have the best inventory in town.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yvonne Russell excels at thoughtful customer service as
Yvonne Russell excels at thoughtful customer service as an Advisor at Jackson Acura. During our last visit, she revisited our care schedule and saved us from a redundant repair, while ensuring our car was properly maintained. We trust and appreciate Yvonne and the rest of the Jackson Acura team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received excellent all-around service from everyone at
I received excellent all-around service from everyone at Jackson ACURA, especially from Reggie Hammond who sold me a 2026 ACURA MDX!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Proactive and helpful.
Proactive and helpful. Scheduled next appt for another Acura car with different unrelated to the car now in service problem
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like my Acura and am happy with the car overall, but
I like my Acura and am happy with the car overall, but immediately after purchasing it, I discovered a ton of problems and defects, which the dealership has been very reluctant to fix. They haven't been able to resolve simple issues for months now, and the customer service before and after the purchase is terrible.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Ivonne Russell is absolutely the best service advisor at
Ivonne Russell is absolutely the best service advisor at Jackson Acura! I plan my visits so I can always work with her because I trust her!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
