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Busam Subaru

(250 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed

Inventory

See all 13 vehicles from this dealership.

About our dealership

Since 1909 Busam has been the oldest continuous running car family in Cincinnati; dedicating over one-hundred years in customer service excellence. Still family owned and operated Busam provides a family based atmosphere and continues the tradition of founder Joseph Busam by making sure our customers are always number one. At Busam we make a difference in the lives of our co-workers customers and community and focus on delivering a fun hassle-free stress-free and drama-free car buying experience. We service Cincinnati Northern Kentucky Dayton Florence and the surrounding Cincinnati areas.
The oldest continuous running car family in Cincinnati!!

Service center

Phone number (513) 953-4051

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Busam Subaru from DealerRater.

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An outstanding purchasing experience.

An outstanding purchasing experience. Kyle listened to our wants an needs and understood we did not have to purchased a car at that moment. Would highly recommend contacting Busam Subaru if you are considering a Subaru purchase.

An outstanding purchasing experience.

An outstanding purchasing experience. Kyle listened to our wants an needs and understood we did not have to purchased a car at that moment. Would highly recommend contacting Busam Subaru if you are considering a Subaru purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We have bought many cars in our lifetime .

We have bought many cars in our lifetime . This time, Lashen give us an experience that was the absolutely top notch. I had a 2011 Forester Turbo that we needed to replace. I had a dream of a Crosstrek with Safety features but a limited monthly payment. Lashen made the magic happen! Still in awe every time I drive the Crosstrek. We are so appreciative of Lashen's professional manner and pleasant personality that brought our dream straight into our garage! Will give your name to family (and we are a Subaru family-6 cars at this time) and our friends.Thanks so much Lashen.

We have bought many cars in our lifetime .

We have bought many cars in our lifetime . This time, Lashen give us an experience that was the absolutely top notch. I had a 2011 Forester Turbo that we needed to replace. I had a dream of a Crosstrek with Safety features but a limited monthly payment. Lashen made the magic happen! Still in awe every time I drive the Crosstrek. We are so appreciative of Lashen's professional manner and pleasant personality that brought our dream straight into our garage! Will give your name to family (and we are a Subaru family-6 cars at this time) and our friends.Thanks so much Lashen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that Lashen made your dream Crosstrek a reality at Busam Subaru. Thank you for your trust and for spreading the word! Safe travels!

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A great big shout out to James at the Subaru dealership

A great big shout out to James at the Subaru dealership in Fairfield. Thanks for the professional service you provided. Special thanks to the awesome staff. I love my new car.

A great big shout out to James at the Subaru dealership

A great big shout out to James at the Subaru dealership in Fairfield. Thanks for the professional service you provided. Special thanks to the awesome staff. I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your love for your new car and for James and the team! We at Busam Subaru wish you safe travels ahead!

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Took my Subaru in for 1000 mile service check.

Took my Subaru in for 1000 mile service check. They took me right in. They were very professional and quick. My questions were answered in a timely manner.

Took my Subaru in for 1000 mile service check.

Took my Subaru in for 1000 mile service check. They took me right in. They were very professional and quick. My questions were answered in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barb, we're glad you had a quick and professional experience with our team. Thanks for choosing Busam Subaru!

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The dealership has upgraded is facility in the past year,

The dealership has upgraded is facility in the past year, great improvement. The distance is the only down side for me, about a half hour drive.

The dealership has upgraded is facility in the past year,

The dealership has upgraded is facility in the past year, great improvement. The distance is the only down side for me, about a half hour drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joncor! We’re glad you enjoy the upgraded facility here at Busam Subaru! We really appreciate you making the trip out to see us.

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Bought a car for our son and they were all very nice,

Bought a car for our son and they were all very nice, stayed late for us and it was a quick process!

Bought a car for our son and they were all very nice,

Bought a car for our son and they were all very nice, stayed late for us and it was a quick process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lovell, thank you for trusting us with your business! We look forward to assisting you again in the future! Safe travels! - The Busam Subaru Team

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I had a charging system problem with my 2019 Subaru

I had a charging system problem with my 2019 Subaru Outback. After talking with first AAA and then Subaru (Busam dealership), I learned that there was a problem with the DCM module battery. It had died, resulting in malfunctioning of the alternator, hence the dead main battery. I discovered later that there was a class action lawsuit about this. Surprised there was no recall. Anyway, Anthony Volpe at Busam took excellent care of my problem. He installed the main battery at no charge. I paid $100 for the DCM battery.

I had a charging system problem with my 2019 Subaru

I had a charging system problem with my 2019 Subaru Outback. After talking with first AAA and then Subaru (Busam dealership), I learned that there was a problem with the DCM module battery. It had died, resulting in malfunctioning of the alternator, hence the dead main battery. I discovered later that there was a class action lawsuit about this. Surprised there was no recall. Anyway, Anthony Volpe at Busam took excellent care of my problem. He installed the main battery at no charge. I paid $100 for the DCM battery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Terry, thank you for your kind words! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I was very happy with the service and communication from

I was very happy with the service and communication from my service advisor Anthony. I was not happy at all with the charge to use a credit card. That is the cost of doing business not another revenue stream!!!

I was very happy with the service and communication from

I was very happy with the service and communication from my service advisor Anthony. I was not happy at all with the charge to use a credit card. That is the cost of doing business not another revenue stream!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Terry! Thank you for sharing your feedback! We are happy that you enjoyed Anthony's service at Busam Subaru. We also take your concerns seriously and hope to get the chance to discuss them with you soon. Gene McClellan - Service Manager - 513-870-0091 EXT 627

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The dealership was GREAT The sales rep that helped me

The dealership was GREAT The sales rep that helped me Kyle was amazing. Would highly recommend anyone that needed a vehicle to go to Busam Subaru

The dealership was GREAT The sales rep that helped me

The dealership was GREAT The sales rep that helped me Kyle was amazing. Would highly recommend anyone that needed a vehicle to go to Busam Subaru

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for a better review of Kyle and our team! Thank you for choosing Busam Subaru and for sharing your support.

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My neighbor who works for busam Subaru in the service

My neighbor who works for busam Subaru in the service dept. recommended going there to get a new Impreza I walked in spoke with Ray he hooked us up with Kyle dirks our salesman. He was fantastic very knowledgeable and on top of it he did not waste time got us out numbers quickly for a car that just came off the truck. Ray was fantastic on getting us the best rate and payment. I appreciate all the help this is my first Subaru and hope to continue purchasing from busam thank you for the awesome experience we greatly appreciate it and will recommend everyone in the market to go see Kyle and Ray!

My neighbor who works for busam Subaru in the service

My neighbor who works for busam Subaru in the service dept. recommended going there to get a new Impreza I walked in spoke with Ray he hooked us up with Kyle dirks our salesman. He was fantastic very knowledgeable and on top of it he did not waste time got us out numbers quickly for a car that just came off the truck. Ray was fantastic on getting us the best rate and payment. I appreciate all the help this is my first Subaru and hope to continue purchasing from busam thank you for the awesome experience we greatly appreciate it and will recommend everyone in the market to go see Kyle and Ray!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alex! We’re beyond grateful for your business and recommendation! It's fantastic to know that Ray and Kyle made your experience smooth and efficient. Welcome to the Busam Subaru family! Enjoy your Subaru Impreza!

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