Busam Subaru

Took my Subaru in for 1000 mile service check. They took me right in. They were very professional and quick. My questions were answered in a timely manner.

The dealership has upgraded is facility in the past year, great improvement. The distance is the only down side for me, about a half hour drive.

Bought a car for our son and they were all very nice, stayed late for us and it was a quick process!

I had a charging system problem with my 2019 Subaru Outback. After talking with first AAA and then Subaru (Busam dealership), I learned that there was a problem with the DCM module battery. It had died, resulting in malfunctioning of the alternator, hence the dead main battery. I discovered later that there was a class action lawsuit about this. Surprised there was no recall. Anyway, Anthony Volpe at Busam took excellent care of my problem. He installed the main battery at no charge. I paid $100 for the DCM battery.

I was very happy with the service and communication from my service advisor Anthony. I was not happy at all with the charge to use a credit card. That is the cost of doing business not another revenue stream!!!

The dealership was GREAT The sales rep that helped me Kyle was amazing. Would highly recommend anyone that needed a vehicle to go to Busam Subaru

My neighbor who works for busam Subaru in the service dept. recommended going there to get a new Impreza I walked in spoke with Ray he hooked us up with Kyle dirks our salesman. He was fantastic very knowledgeable and on top of it he did not waste time got us out numbers quickly for a car that just came off the truck. Ray was fantastic on getting us the best rate and payment. I appreciate all the help this is my first Subaru and hope to continue purchasing from busam thank you for the awesome experience we greatly appreciate it and will recommend everyone in the market to go see Kyle and Ray!

My neighbor who works for busam Subaru in the service dept. recommended going there to get a new Impreza I walked in spoke with Ray he hooked us up with Kyle dirks our salesman. He was fantastic very knowledgeable and on top of it he did not waste time got us out numbers quickly for a car that just came off the truck. Ray was fantastic on getting us the best rate and payment. I appreciate all the help this is my first Subaru and hope to continue purchasing from busam thank you for the awesome experience we greatly appreciate it and will recommend everyone in the market to go see Kyle and Ray!

All the people, I dealt with at Busam Subaru was very helpful and pleasant. They worked with me to seal the deal. A friend rerecommended this dealer and very pleased with the service. Two people helped me understand the features on my new Forester. THANK YOU TO EVERYONE WHO HELPED MAKE MY EXPERIENCE A GOOD ONE!

We got conflicting stories before using this dealership. When we arrived they used underhand tactics between the salesman to get the sale. We had been calling around to get a specific Subaru. Our family really needed the number of seats, specifically. It was kind of a race to see which dealership could bring it in. Unless going cash in hand to negotiate a better price I wouldn't use this dealership ever again. My parents who have bought numerous new Subaru's refuse to buy from this dealership. They'd rather drive to KY. Some of the sales people are in your corner but it's hit or miss. We ran into two, and the first tried to use underhanded tactics. We walked. They kept calling and truth be told had they not brought in the vehicle to place in front of us before the other dealership could we wouldn't have made the purchase. Maybe worth the drive to look and learn about the cars in real time. To ask questions and get real time feedback but they do not keep their word. We've called the salesman numerous times after we purchased he doesn't return or calls. My wife wanted to be a co-signer. They refused now she cannot do anything on the account when she calls. But at the dealership they could have fixed that. The is why I refuse to even go back. We love Subaru and the brand don't get me wrong. But the dealership is a slimy one. I wish I could have rated this dealership a big fat 0.