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Runde Auto Group

(616 reviews)
2022 consumer dealer award
View 1 awards
2022 consumer dealer award

Reviews

(616 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Runde Auto Group from DealerRater.

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Caden communicated well with me on this sale and was

Caden communicated well with me on this sale and was professional through out the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice folks.

Nice folks. Made everything easy. I will be doing business with them again. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, patient, and helpful staff.

Friendly, patient, and helpful staff. We drove almost 2 hours to look at three trucks we were interested in. One was brought from a different store specifically for us to see. We narrowed it down to 2, and needed time to consider our options, and we were also waiting on a cash settlement from an accident to be able to put down on the new truck. After our decision was made, and with a minimal down payment, they held the truck for over a week until we were able to drive back to pick it up. Excellent customer service by sales and the financing team. They worked with us on everything we needed to make this a smooth transaction!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a very good experience with Runde used cars.

Had a very good experience with Runde used cars. Andrew was great to work with and very well informed. Made the whole experience very easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice place.

Nice place. Nice people. Quick and easy. Very good selection to choose from in this area.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We talked with Chris explaining what we were looking for.

We talked with Chris explaining what we were looking for. We test drove one vehicle but it was a little smaller than we wanted. He then showed us the Encore which turned out to be a perfect match . Chris was pleasant to deal with & made the process easy to navigate; very helpful in helping us find exactly what we needed/wanted. Thanks Chris!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Runde made it easy to buy a vehicle.

Runde made it easy to buy a vehicle. There was no pressure and it was a great team to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very easy to deal with, very straight forward.

Very easy to deal with, very straight forward. No pressure from anyone. Would highly recommend Runde.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris wavery helpful.

Chris wavery helpful. It was not long process at all. I knew what I was looking for and so that helped alot.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worst experience I have had buying a used vehicle that

Worst experience I have had buying a used vehicle that had issues with no resolve from them. Truck I bought said it had heated seats. The week after buying it I used heated seats and the back of the seat worked and not the seat. I took it back in to be checked out and said element is bad. You bought as is we’re not fixing it. I was not told they didn't work. I asked about the brakes and was told they went through them. I came home after work one day and seen smoke coming off drivers front wheel. I only put 2500 miles on it. Told salesperson about it and nothing. It cost me $800 to fix front brakes. I asked about the spare key and fob before buying and was told they would contact previous owner. I never received call back so I called and was told I couldn't contact them. It cost me $400 for those. Noticed 3 weeks ago when finally wife and I went somewhere the passengers doors don't lock. They don't lock when put into drive either. Now that is also my problem. They say certified pre-owned. I say xxxxxxxx. I will not buy a used vehicle from them again and recommend no one should.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.