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Autos of Dallas

(1,556 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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Really lazy nasty staff.

Really lazy nasty staff. I left my ID in a car, and they just lied to me over and over again that they didn’t have it. I was called an xxxxxxx and hung up several times. I eventually got my ID from the one valuable employee they have named Trey.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Just bought a car from Bob at Autos Of Dallas!

Just bought a car from Bob at Autos Of Dallas! He was professional, kind and extremely helpful and knowledgeable! Highly. recommend him and will use him in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent rep!

Excellent rep! Bob was never pushy and completely supportive in helping find the right fit for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was a super buy at Autos of Dallas.

This was a super buy at Autos of Dallas. Frankie, my salesman, was professional and knowledgeable; a great guy! Everything went so smooth! I highly recommend. Give Frankie a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Our salesman, Bob, was very professional and helpful.

Our salesman, Bob, was very professional and helpful. I highly recommend him if you are buying. He explained everything to us fully and answered any and all questions that we had. He stayed in contact with us while we were waiting for everything to be finalized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the place to go

This was a super buy at Autos of Dallas. Frankie, my salesman, was professional and knowledgeable; a great guy! Everything went so smooth! I highly recommend. Give Frankie a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Junk Lot

I came to look at two cars and they only had one available. I sadly came back and the car that was in the "shop" was filthy (inside and out) and a mirror was broken on a car that was prices over $70,000. The level of effort and professionalism was pathetic. Complete waste of my time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 2 found this review helpful. Did you?
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Anthony was amazing.

Anthony was amazing. He told me when I arrived that I would be leaving with a new car and he was absolutely right! Got a great deal on my trade-in and an even better deal on a new car. Thanks again Anthony and I will definitely recommend and revisit in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience talking with Anthony.

Great experience talking with Anthony. Pretty nice guy. Cars here are wonderful as well! Love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mark Johnson was the salesperson I met when I went to see

Mark Johnson was the salesperson I met when I went to see the BMW I wanted to buy. He was friendly and professional in doing business. The overall experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.