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Autos of Dallas

(1,556 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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We appreciate Bob walking us through the process.

We appreciate Bob walking us through the process. Great price on our trade in and excellent price on out Supra. Overall, very positive buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bob was exceptionally easy to work with!

Bob was exceptionally easy to work with! He started the day by telling me he wasn’t there to sell me a car, but rather to help facilitate the purchase of the one I wanted. And he came through! After my test drive, he got all the paperwork completed during the day while I went back to work. I came back at the end of the day, and he had it detailed and ready for me sign the paperwork. It was fast and hassel-free. I will certainly look forward to working with him for my next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Flawless and Friendly Dealership

I worked with Anthony Small who was very precise and quick with everything. I was following another person looking at my car but lucked out. Went with my parents the next morning and was in and out in about 40 minutes with another great sales rep with a fully detailed vehicle and everything signed. Highly recommend going with them because they don't try to trick first time buyers like myself and were extremely friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Will straight scam you and tell you any lie to believe,

Will straight scam you and tell you any lie to believe, so you could buy the car, and after you have bought it and confront them with the issue, they’ll basically tell you get out of here, that’s not our problem.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

My experience at Autos of Dallas was overall a great...

My experience at Autos of Dallas was overall a great experience. Could it have been better yes. Pros Extremely friendly environment Bob was extremely direct and honest Managed my time efficiently Great explanation of dealer fees. So most dealerships you pay these fees regardless. At least here you get some for those fees from what was explained to me. You get key fob replacement plan, car tracker capabilities, and a little added lost / stolen reimbursement . Bob was great and fast with response time got my car cleaned and paint protector application applied fast. Cons Finance is slow as aways. But i have had worse. Started working with one finance personnel in the middle he just left and never came back and some guy I had no idea who he was took over. Im old school start something see it thru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bob was great to work with! Very helpful & shoots it to...

Bob was great to work with! Very helpful & shoots it to you straight. Made the process quick and easy and was able to walk away with the car of my dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Autos of Dallas Feb 11, 2022 stevenaddison16 Bob was great to work with! Very helpful & shoots it to you straight. Made the process quick and easy and was able to walk away with the car of my dreams!

Rip Off

Horrible hidden fees. Over $1600 charged without knowledge. They reprogramed a factor key and only gave me one but charged me $599. Stay Away from this place...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Had a great, hassle free car buying experience with Bob....

Had a great, hassle free car buying experience with Bob. Very straightforward and easy to talk to. No high-octane sales pitches. If you like witty one-liners, this is your guy. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We had the most AWESOME experience with our guy Bob!!!!!...

We had the most AWESOME experience with our guy Bob!!!!! He was patient, kind, and knowledgeable. He made our car buying experience GREAT! We will be back to see you Bob!!! Thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Highly professional car buying experience

Exceptional service starting with my first contact online. I was greeted by JP upon my arrival with nothing but top notch professionalism. He focused on the 2 vehicles that I had requested to see without any high pressure sales pitch. If you are looking for a no hassle easy purchase I highly recommend JP at Auto’s of Dallas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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