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Autos of Dallas

(1,556 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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Very disrespectful. Curses at clients. Needs to learn...

Very disrespectful. Curses at clients. Needs to learn some manners. Michael Bashara is one of the worst person I have ever met. This guy should not be allowed to talk to customers by himself.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great experience. No pressure sales. Really enjoyed the...

Great experience. No pressure sales. Really enjoyed the process. Easy from start to finish. Recommend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

RJ, was very patient and responsive to my questions. He...

RJ, was very patient and responsive to my questions. He made my car by experience a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Job

Frank was so helpful, I’m glad I worked with him and finish the business,he explained to me everything I needed to know without getting annoyed with my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service. Was in kept in the loop the whole time and...

Great service. Was in kept in the loop the whole time and everything question I had was answered. Happy with my choice and ask for Bob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bob was very helpful and made buying a car very easyI...

Bob was very helpful and made buying a car very easyI would highly recommend Autos of Dallas to any of my friends looking for a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Mark was excellent. He demonstrated a genuine willingness...

Mark was excellent. He demonstrated a genuine willingness to help. He guided us to the perfect choice. Will recommend Autos Of Dallas any day any time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was one of the worst experience buying a car ever!...

This was one of the worst experience buying a car ever! First off the salesman could didn't have a clue about the car I wanted couldn't answer any questions. The first car I wanted someone had cut the tint on the front windows. I told him about it and he said that I could pay to get it fix. This was on a 21 Lexus! The 2nd car I test drove was on empty and I was only able to drive it down the block in fear I may run out of gas. So i decided on a car and was told pretty much that I wouldn't be able to use my own lender that If i wanted it that day I had to use one theirs. On top of that they charged me an extra $1400 for the premium package. Told me it was an anti theft chip for $800 which wasn't sure since Lexus app tells you where your car is and a $600 tile device that I could put in my keys so I could find if I lost them . So i get on Amazon to check out this fancy device I paid for and they have it for sale for $26!!!! So the finance guy calls with the numbers telling me our interest rate on a 2020 with great credit was almost 5%. Needless to say I am now having to refinance my vehicle with my bank with an interest rate of less than 3%. They didn't wipe off the sticky red candy i had specifically asked the day before, the car wasn't ready like I was told it would be either. Only thing good about this dealership is they gave me a full tank of gas and the young F & I guy that was honest with me.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

There is a large inventory of a wide array of vehicles....

There is a large inventory of a wide array of vehicles. Process to test drive, get paperwork completed was smooth & quick. The online filters and site worked well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Bob was very helpful in the entire process for me getting...

Bob was very helpful in the entire process for me getting the car I wanted. The dealership and Bob himself made me feel as if I was valued and I appreciated that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.