Reviews
Very disrespectful. Curses at clients. Needs to learn...
Very disrespectful. Curses at clients. Needs to learn some manners. Michael Bashara is one of the worst person I have ever met. This guy should not be allowed to talk to customers by himself.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience. No pressure sales. Really enjoyed the...
Great experience. No pressure sales. Really enjoyed the process. Easy from start to finish. Recommend.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
RJ, was very patient and responsive to my questions. He...
RJ, was very patient and responsive to my questions. He made my car by experience a good one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Job
Frank was so helpful, I’m glad I worked with him and finish the business,he explained to me everything I needed to know without getting annoyed with my questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service. Was in kept in the loop the whole time and...
Great service. Was in kept in the loop the whole time and everything question I had was answered. Happy with my choice and ask for Bob.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Bob was very helpful and made buying a car very easyI...
Bob was very helpful and made buying a car very easyI would highly recommend Autos of Dallas to any of my friends looking for a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mark was excellent. He demonstrated a genuine willingness...
Mark was excellent. He demonstrated a genuine willingness to help. He guided us to the perfect choice. Will recommend Autos Of Dallas any day any time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was one of the worst experience buying a car ever!...
This was one of the worst experience buying a car ever! First off the salesman could didn't have a clue about the car I wanted couldn't answer any questions. The first car I wanted someone had cut the tint on the front windows. I told him about it and he said that I could pay to get it fix. This was on a 21 Lexus! The 2nd car I test drove was on empty and I was only able to drive it down the block in fear I may run out of gas. So i decided on a car and was told pretty much that I wouldn't be able to use my own lender that If i wanted it that day I had to use one theirs. On top of that they charged me an extra $1400 for the premium package. Told me it was an anti theft chip for $800 which wasn't sure since Lexus app tells you where your car is and a $600 tile device that I could put in my keys so I could find if I lost them . So i get on Amazon to check out this fancy device I paid for and they have it for sale for $26!!!! So the finance guy calls with the numbers telling me our interest rate on a 2020 with great credit was almost 5%. Needless to say I am now having to refinance my vehicle with my bank with an interest rate of less than 3%. They didn't wipe off the sticky red candy i had specifically asked the day before, the car wasn't ready like I was told it would be either. Only thing good about this dealership is they gave me a full tank of gas and the young F & I guy that was honest with me.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
There is a large inventory of a wide array of vehicles....
There is a large inventory of a wide array of vehicles. Process to test drive, get paperwork completed was smooth & quick. The online filters and site worked well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bob was very helpful in the entire process for me getting...
Bob was very helpful in the entire process for me getting the car I wanted. The dealership and Bob himself made me feel as if I was valued and I appreciated that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
