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Autos of Dallas

(1,547 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00am
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Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Reviews

(1,547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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Would not recommend!

Would not recommend! They will not even show you a vehicle without your information and ID. Salesman was too worried about his skateboard to care. Both the Salesman and Used Car sales manager both were rude and unprofessional. Drove 3 hours to buy a vehicle (which I had 4 to look at) Guess they don't know what customer service is or want to sell a vehicle! Salesman stated cant view a vehicle without your contact info and license. I said no let me talk to your manager. I told the sales manager I wanted to speak to him about the way his sales people are treating customers and he didnt seem to care. I told him the salesman demanded my contact info and license before he would ever show me Jeep. He stated that's our policy we don't know who you are you could be sketch. So that's our policy brother. All dealer ships around here do that. I have NEVER had a dealer ask for my info especially my license just to see a vehicle.. Test drive yes I can understand that.. I said you lost a sale your policy ridiculous and walked out. He did care at all. Next dealer didn't ask for any info nor an ID. The final dealer (that I purchased a Jeep from) only needed my ID to test drive. I would give a hard pass to this dealer even if they were giving away a Lambo. Save your time and hassle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bait n switch, drove all way there only to find our they

Bait n switch, drove all way there only to find our they hiked the price by $4000 ! Dishonest dealer, did not make business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Samuel, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding the price of a vehicle that you had an interest in. Please give us a call at a time that is most convenient for you. Thank you, Autos of Dallas (972) 484-9200

Chad Streed is great, known him for a long time.

Chad Streed is great, known him for a long time. Very knowledgeable and hungry to make a deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We're glad you've had such a positive experience with our team at Autos of Dallas.

They are reliable, honest and operate with integrity.

They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for a reliable car . Darrell always takes the time to answer any questions I may have, and provides me with all the options. As a woman, it can be difficult to find a salesperson you can trust l'm very happy to have been referred to autos of Dallas!! Darrell was the best!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to hear about your experience with our team at Autos of Dallas. Thank you for the recommendation and commendation. We wish you many happy miles ahead!

Chad Streed is the best human being someone could ask

Chad Streed is the best human being someone could ask for! Amazing is an understatement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're so glad to hear you enjoyed working with our team. Thank you for the kind words about Autos of Dallas.

Gabriela was very patient with me.

Gabriela was very patient with me. She walked me through the process over the phone very thoroughly. Great saleswoman. They need more like her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We’re glad to hear you had such a positive experience with our team. Thank you for sharing your feedback about the assistance received.

Dearrell was a great salesman!

Dearrell was a great salesman! Definitely recommend him to help find the car u need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for recommending our team at Autos of Dallas. We appreciate your kind words.

My customer service experience with this dealership was

My customer service experience with this dealership was great thanks to Gabriela, she was very sweet and detailed when she was explaining things to us. She deserves 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chad streed at Autos of Dallas was awesome to work with

Chad streed at Autos of Dallas was awesome to work with and made my buying experience seem less. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad our team made your buying experience smooth. Thank you for choosing Autos of Dallas.

Mike has been very helpful in getting me into a BMW i4

Mike has been very helpful in getting me into a BMW i4 eDrive40 today! The car was a popular one, so I'm grateful that he was able to bring it over for a test drive on such a short schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you highlighting the efforts of our team. Enjoy your new BMW i4 eDrive40 and safe travels!