Reviews
My experience with Lexus has been First Class.
My experience with Lexus has been First Class. Alex Colon has been my contact and salesman ever since I bought my cars several years ago. He has been excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lisa, we're happy you found Alex to be so supportive during your experience here at Lexus of Melbourne. We do hope we can be of assistance in the future. Take care!
30k serving for my Lexus, the process of booking the
30k serving for my Lexus, the process of booking the appointment and the service was outstanding!! I will be back again for the next service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
Lexus of Melbourne always exceeds my expectations Great
Lexus of Melbourne always exceeds my expectations Great cars and service team Convenient location We always shop here first and they never disappoint us. Way to go Lexus Of Melbourne
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Purchased a car did not use Customer Service or Quality
Purchased a car did not use Customer Service or Quality of Repairs adding more words to make up 25. I returned to purchase another car from my agent Michael Green.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! Our team is available should you require any extra help. Take care!
Virginia was professional and personable.
Virginia was professional and personable. She made sure we were 100% happy with our purchase. This is my 3rd RX 350 as it is an excellent vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Melanie, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Jamie at service has taken cared of us with maintenance
Jamie at service has taken cared of us with maintenance of our Lexus. Quick, attentive, kind, understanding and has given us a loaner for every visit. She is a professional in every way. Truly cares about everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ingrid, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Raphael Martinez is the best customer service agent at
Raphael Martinez is the best customer service agent at Lexus of Melbourne. He is very customer service oriented and was so communicative throughout the process.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cathy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations o ... Read More
From start to finish I am always very happy with this 5
From start to finish I am always very happy with this 5 Star Dealership! They are very reliable and great with customer service and the quality service they give to my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brad, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rob LaMarr is the epitome of professionalism and
Rob LaMarr is the epitome of professionalism and knowledge. He once again took his time showing us everything in our new Lexus on his day off. We’ve had the pleasure of dealing with Rob for over 30 years and he’s never disappointed us. We will only use Rob for our car needs. Lexus is lucky having Rob onboard. Thank you Rob.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
I have been a customer since the dealership opened years
I have been a customer since the dealership opened years ago. This latest service visit was beyond even my highest expectations. They never disappoint me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Milton, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.