Reviews
Service was done in a timely manner.
Service was done in a timely manner. The service writer, Jaime, is always on the ball! She is effective in gathering the information necessary to accomplish the service that is being requested.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Martin, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
5000 Service on my new Lexus, finished on time, staff was
5000 Service on my new Lexus, finished on time, staff was very supportive and courteous. Well done Serviice Department Thanks for the quick scheduling of my appointmentt
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Lexus of Melbourne for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
We had the most pleasant buying experience we?
We had the most pleasant buying experience we?ve ever had. Our salesman, MG was amazing and easy to work with. Would definitely recommend this dealership and Lexus to a friend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lora, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
It’s my third Lexus and the second one I bought from Rob,
It’s my third Lexus and the second one I bought from Rob, because he’s the kind of car salesman who gives them all a good reputation…There’s a reason why Lexus gets such glowing reviews from customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
Lexus Melbourne is one of the best car dealers I have
Lexus Melbourne is one of the best car dealers I have been to. Jamie is a true professional. The service waiting area is very clean and comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joanne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We Always have an extraordinary experience in dealing
We Always have an extraordinary experience in dealing with Lexus of Melbourne! Whether it?s working with our exceptional service manager, Melvin (always so cheerful and accommodating) or buying/leasing with our professional and knowledgeable sales rep Evan Page, it is always a positive experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathleen, thank you! We take our reviews seriously and are delighted to hear about your visit. At Lexus of Melbourne we are always striving to do better than your last visit.
Kyle went above and beyond.
Kyle went above and beyond. We were driven to and from the shops while the car was worked on. Everyone was helpful wonderful! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nicholas, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Bob Thanks for the great job helping me with my 6th
Bob Thanks for the great job helping me with my 6th Lexus purchase at your dealership.Always appreciate your effort Dave Pikna
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Excellent service above expectations.
Excellent service above expectations. All services needed were provided in a friendly, skillful, & efficient manner. I?m very satisfied as a returning customer. This is my preferred auto dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Mary, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!
Last week I had my 2022 RX 350L serviced @ Lexus of
Last week I had my 2022 RX 350L serviced @ Lexus of Melbourne. I had a very good service experience with consultant Kyle Dermody. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.