Reviews
It was amazing!!!!
I was treated with such respect and all were so very helpful to me . They were helpful in showing me what I was interested in seeing and driving.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Lexus 2016 NX
Salesman Michael was wonderful, explained all controls, let me test drive car and answered all my questions. I had a positive experience purchasing car. I anticipate that any service I need will be just as good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're glad to hear that you found Michael and the team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. We're looking forward to meeting your expectations every time. Take care!
I been going to the Lexus for some time and there always...
I been going to the Lexus for some time and there always been wonderful and pleasant to work with I highly recommend Lexus to my family and friends..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!
It's always a good experience.
It's always a good experience to be taken care of by the team. They are very prompt and helpful, and always take care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
They went the extra mile for us!
John Cuestas, our sales person, was a delight to work with. He made everything go smoothly. We appreciate all his help. He made sure we were perfectly satisfied. The whole Lexus team pitched in to make our experience the best outcome for us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. We hope to see you soon!
Outstanding
Outstanding service! Mr. Green was extremely professional, knowledgeable and helpful. He was able to answer all our questions and was patient throughout the purchase. It was a pleasure doing business with Mr. Green.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for your praise and kind comments about our team. We hope to see you soon!
As always I’m treated with great care and courteous. My...
As always I’m treated with great care and courteous. My representative, Steve was professional, personable and provided quality customer service. He answered all question and made me feel he was concern and that I was completely satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Great service
Ruben is an excellent service manager. I highly recommend him for managing the service of my Lexus. He kept me informed on what needed to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We look forward to your next visit. Take care!
Love my new Lexus RC Coupe!
Robert gave good service, made me a deal I simply couldn’t refuse and next thing you know I ended up with this fabulous RC Coupe! great service, great personality, everything went seamless!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ivy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
Pleasant Experience
No hassle experience! I got the exact car I wanted at a good price. I would do it again in a heartbeat. I waited until the following day to pick up the car and very little waiting to finalize because everything had been taken care of ahead of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kathleen, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!