Reviews
Excellent Service Excellent People
Really enjoying the leasing option. Tom Hakimi and Mike Retz are amazingly kind, courteous and very helpful. This transaction was simple and painless. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Lexus of Melbourne, we understand your time is valuable, Maria. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
Smooth and painless
It is always a pleasure to work with Rob LaMar. This is my third LEXUS and Rob gets the numbers I want and a dream of of .a car every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to see you back again in the future!
Amazing car amazing people!
Virginia was so nice, patient and informative. This was a great car buying experience. I would definitely recommend buying your dream car from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryane, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!
"Exceeded our Expectations"
As w/ all car purchases...My wife & I were not looking forward to it...that all changed when we were greeted by Chris Haney of Lexus of Melbourne...his easy going approach was a breath of fresh air in a high pressure environment...along w/ his great cust. service & support...Chris was extremely knowledgeable...again, thanks Chris
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We're happy to hear Chris was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne
GREAT
It was a great experience, Christ did everything to make us happy. We hope this one lasts like the last on for 17 years.now 25 words to satisfy some one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. We hope to see you soon!
Excellent Service
Robert La Marr. is great with helping you to buy a new car which i love I will be back when i need another car or i will.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We're happy to hear Robert was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne
Most Excellent Service Experience
As a long-time Lexus owner, the service we received from Elisa was the best I've ever experienced. She handled our challenging customer (family) dynamics with expertise, grace and patience. If only you and all other service providers could clone her, the world would be a better place. Thank you Elisa.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
Excellent service and excellent service personelle.
John Lohne is always a wonderful guy to deal with... Excellence in service and just a great human being who makes you feel comfortable and confident while being a true pleasure to talk with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
Speedy, professional, thorough and friendly.
Always a pleasure when I am serviced at L of M. The facility is clean, neat and has a professional air. The waiting area is comfortable and appealing. The coffee is fresh and welcome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Santo, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Great service
This is my first Lexus, a certified preowned vehicle. The special attention received as a service customer is exceptional. As a working professional, I feel accommodated and pampered. I should also note that it is so nice to have an assigned service representative, which is unique. Elisa Falcon, my service rep, not only recognizes my needs and busy schedule, but is also personable. This might sound silly, but having such a positive experience ensures that I take the best care of my car. A win win!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and congratulations on your new Lexus! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care.