Reviews
The best car buying experience for me!
The best car buying experience for me! No hassle, no pressure and knowledge about the SUV. Lexus Lexus, Lexus, Lexus, Lexus, Lexus, Lexus, Lexus, Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donna, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Waiting time is more than expected; it took two hours for
Waiting time is more than expected; it took two hours for oil change with appointment; it is too long for a regular oil change; may be
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Bobby, we really appreciate your review! Please don't hesitate to reach out to us if there's anything more we can do!
Battery failed and they provided excellent warranty
Battery failed and they provided excellent warranty replacement for our Lexus! Melvin is great in the service department and I highly recommend Lexus of Melbourne for both sales and service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We are always more than happy to assist you if anything else comes up. Take care!
Always great service!
Always great service! Always great service! Always great service! Always great service! Always great service! Always great service! Always great service! Always great service! Always great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello John, we're happy to hear you had such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Melvin was so great, funny, polite and helpful- ask for
Melvin was so great, funny, polite and helpful- ask for him his the best! He went the second mile and made the experience super easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Danielle, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. We are always more than happy to assist you if anything else comes up. Take care!
Great team!
Great team! You can expect and receive the best care for yourself and vehicle. The service department is well appointed and comfortable. The vehicle inspection, service, and maintenance is top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
There are many great people at Lexus of Melbourne.
There are many great people at Lexus of Melbourne. They are friendly and have very efficient service. Clean and comfortable waiting area with many refreshments. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donna, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Process to execute required maintenance is always smooth
Process to execute required maintenance is always smooth and efficient. Jamie Gantt is the ultimate customer service representative who always ensure I have a loaner car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gail, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Chris my salesman was very knowledgeable and helpful.
Chris my salesman was very knowledgeable and helpful. I enjoyed dealing with him no stress. Everything went well no hitches. I brought home the vehicle the same day
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carole, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Excellent quality service and maintenance upkeep for my
Excellent quality service and maintenance upkeep for my car. Brian is thoughtful, considerate, and very thorough explaining all of the cost associated with maintenance and upkeep and future needs for the car He always goes over and above providing data to better help us with future car needs in advance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jerry, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!