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Lexus of Melbourne

(3,023 reviews)
Sales hours: 8:30am to 8:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:30am–6:00pm
Tuesday 8:30am–8:30pm 7:30am–6:00pm
Wednesday 8:30am–8:30pm 7:30am–6:00pm
Thursday 8:30am–8:30pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2021 national dealer award
View 12 awards
2021 national dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Melbourne from DealerRater.

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Virginia is such a pleasure to work with, that she has...

Virginia is such a pleasure to work with, that she has sold us 3 cars already! She is not high-pressure. She listens to our wants and needs so that we leave with exactly what we want. She is always helpful and pleasant. She makes the process of purchasing a car fun and seem effortless. We love our cars and we highly recommend Virginia to anyone who is considering purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I am 76 years old and this was the best car purchase I...

I am 76 years old and this was the best car purchase I ever had. Top flight professionalism and care, with absolute minimum of the normal hassles of car buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Evan is very professional and knowledgeable about his...

Evan is very professional and knowledgeable about his product. People are great and showroom very comfortable. Would recommend Evan as the go to guy at Lexus of Melbourne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do We Look Happy? Have a great Salesperson and Great...

Do We Look Happy? Have a great Salesperson and Great Dealership. Their is so much now to learn, We only know D P R and this great auto maybe able to drive itself and we are going to class today to get Educated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have used this dealership for the past three years for...

I have used this dealership for the past three years for service on my cars and have found them to have superior service. This is my first time I have bought a vehicle with them and was quite pleased with all aspects of the sale, especially Mandy Patterson our sales person. She was the best. Allan Markels

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a pleasure to work with Keith. He is very friendly...

It was a pleasure to work with Keith. He is very friendly and knowledgeable. He answered all our questions and helped us with our lease. We couldn’t be happier! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Leasing a vehicle from Lexus of Melbourne has never been...

Leasing a vehicle from Lexus of Melbourne has never been easier. My sales associate (Keith Croft) did all the footwork and negotiations. All I did was sign the paper work then drove home in my new RX350. Now, that's the way to lease a car. Thank you Keith./

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely easy purchasing experience at Lexus of...

Extremely easy purchasing experience at Lexus of Melbourne. Our salesman, Keith, was very friendly and knowledgeable. We got the help we needed as soon as we walked in the door. Will recommend to others in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

I loved my old Lexus, so it was very hard to part with...

I loved my old Lexus, so it was very hard to part with her. Virginia understood my emotional attachment to the vehicle and provided just the right amount of levity for me to let go of my old girl. She made the car buying experience easy, breezy, and a lot of fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

Exactly what you can expect from a Lexus Dealership....

Exactly what you can expect from a Lexus Dealership. Great people to work with. Very accommodating. Answered phones late in the evening, arranged the perfect car from a distant dealership. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.