Reviews
We had a slight problem with a new vehicle and can't say...
We had a slight problem with a new vehicle and can't say enough about the great service, professionalism and care that Jaime Coates provided. Thank you Jaime for an outstanding job! Also a shout out to Rob LaMarr, our salesman, for his follow-up and concern.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was wonderful it was a very pleasant...
Everything was wonderful it was a very pleasant experience to get another new Lexus. Bob is always very professional it makes getting another Lexus fun.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The was the best car buying experience we have ever had....
The was the best car buying experience we have ever had. Mandy was extremely efficient and knowledgeable on all features of our new car. She was so easy to work with and listened and delivered on all our requests. Thanks Mandy for such a great car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have nothing but wonderful things to say about the...
We have nothing but wonderful things to say about the experience of purchasing a car from Lexus of Melbourne. Starting with the sales person Virginia Poole explaining the different models and their functions was great. .All the staff went out of their way to make our experience of purchasing a car, great. The sales manager Edward explained the numbers very well and helped me in making the buy decision. Very happy with the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience working with Lexus of Melbourne....
Wonderful experience working with Lexus of Melbourne. Easiest car purchase ever. We were treated with the most professional and courteous staff. Highly recommended them for your next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have had excellent service and a GREAT salesman who...
We have had excellent service and a GREAT salesman who helped us twice to get exactly what we wanted! Thank you Michael Green! Ask Michael👍🏻
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to do business with. Evan Page and everyone...
Great people to do business with. Evan Page and everyone involved did an outstanding job throughout the entire process. We will be back for the next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience! Bob McGivney was terrific. So happy...
Great experience! Bob McGivney was terrific. So happy with our new ES350!! Made the buying experience a pleasure. Happy to do business with them. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Hakimi and the LoM team were highly professional and...
Tom Hakimi and the LoM team were highly professional and personable. We knew what we wanted to buy but had no real idea how sophisticated the new LS is. Tom spent time with us test driving and then explaining many of the features which we did not know about. Clearly LoM lives the culture of genuine customer service. We are very impressed with the entire experience and look forward to a long relationship with LoM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lexus of Melbourne provided excellent customer service...
Lexus of Melbourne provided excellent customer service all around. It all started with our Sales Consultant, Evan Page. Evan is very professional, courteous, attentive and even took the time to show and demonstrate how to use all the extra features. Evan said to call him if I still need help with all the extra features and he would happily assist. I would gladly recommend family and friends to go purchase a vehicle from Lexus of Melbourne. Excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
