Skip to main content

Lexus of Melbourne

(3,023 reviews)
Sales hours: 8:30am to 8:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:30pm 7:30am–6:00pm
Tuesday 8:30am–8:30pm 7:30am–6:00pm
Wednesday 8:30am–8:30pm 7:30am–6:00pm
Thursday 8:30am–8:30pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2021 national dealer award
View 12 awards
2021 national dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Melbourne from DealerRater.

Want to share your experience with this dealership?

Write a review

Lexus of Melbourne, through these 3 individuals, was very...

Lexus of Melbourne, through these 3 individuals, was very professional and efficient. They were attentive, timely answered my questions and followed through appropriately. I especially appreciated working with professional women, who were both knowledgeable in their areas. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I cannot say enough about the efficiency and thoroughness...

I cannot say enough about the efficiency and thoroughness I experienced with Mandy Patterson as my salesperson when purchasing my new Lexus. She answered each question and concern with accuracy and kindness. She made the whole process a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

Robert was a pleasure to work with. The car buying...

Robert was a pleasure to work with. The car buying experience can be stressful but Robert helped make the experience hassle and stress free. I’m not from the immediate area but I would definitely recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing experience working with Robert LaMarr. He was...

Amazing experience working with Robert LaMarr. He was extremely professional and knowledgeable about the details of the Lexus fleet. While Robert led us to the perfect car, Jay Peterson led us to the best leasing program. The absolute best experience we have had buying/ leasing a new car. We are grateful .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael Green was a delight to deal and extremely...

Michael Green was a delight to deal and extremely knowledgeable about all the vehicles. He was very patience and no pressure Jay Peterson made the financing a breeze, very friendly and got right back to me on some questions Shaun Bozorg was very professional and stayed in touch with me throughout the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mandy and Shaun did us proud. They were wonderful to...

Mandy and Shaun did us proud. They were wonderful to work with under difficult circumstances and we will be back soon. sincerely, Pam and David Tuttle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love this guy! A true professional and a very dear...

Love this guy! A true professional and a very dear friend! Can’t go wrong with Rob Lamar! Wouldn’t buy my car from anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The entire process of purchasing my new car was so easy....

The entire process of purchasing my new car was so easy. I traded in my 2017 Lexus RX350 for a 2021 Lexus RX350. Mandy Patterson was such a huge help. She knew how much I dislike waiting around. She did everything in her power to make sure this didn’t happen from the trade in discussion to the pick up. Amazing service. The transaction in the business office with Jay Peterson was just as easy. Everything was ready to sign. I’ll certainly continue to bring my car to this dealership for service. Their service department is second to none. Jaime Coates has always been so kind and considerate. I look forward to a long relationship with Lexus of Melbourne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice people to deal with. Virginia was very nice,...

Very nice people to deal with. Virginia was very nice, friendly, and courteous. The Lexus dealership is very nice at a convenient location. Lexus Melbourne is my dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hands down best dealership experience we have ever had!...

Hands down best dealership experience we have ever had! Entire group went above and beyond. Keith, thank you for making this such a breeze. We will certainly be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.