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Harbro Auto Sales

(2,526 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00pm–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2014 state dealer award
View 13 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 926-1267 (866) 926-1267

Reviews

(2,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harbro Auto Sales from DealerRater.

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There is not any doubt in our minds that there has to be...

There is not any doubt in our minds that there has to be a reason that my Wife and I keep returning to Harbro. In fact, 14 months ago we strayed to another dealer because of our lack of patience in finding the vehicle we were looking for. Well, here we are, back to Harbro, (It's nice to be back "HOME" where people care).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I dealt with the Webster MA shop and I have to say they...

I dealt with the Webster MA shop and I have to say they were excellent. Not only the customer service (Eddie Barnes) but the price was amazing. $15 special for oil changes! I rescheduled three times and Eddie was understanding, professional, and nice each and every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We purchased our vehicle here a few years ago. We have...

We purchased our vehicle here a few years ago. We have had an excellent experience with all of the people who work here in Webster. They know me by name and are very personable and professional. We are due for a new vehicle soon and we will be visiting harbro as our first choice to purchase another vehicle. Excellent group of men to deal with. I am very confident in knowing that Dan is working on my vehicle and I trust his expertise. Thanks, Lucy Bernier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The deal went well and quickly. There were things I...

The deal went well and quickly. There were things I wanted fixed and they did it with no questions asked. Called me back on things and keep me informed on what was going on.I like my new 2006 Ford 150 Lariat truck, but it,s been only a few days.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy and convenient to make an appointment. Great...

Easy and convenient to make an appointment. Great customer service and reasonable prices. Why pay the prices the crazy prices at a corporate dealership when you can get fast and friendly service a better price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

they were prompt, friendly, and customer oriented. will...

they were prompt, friendly, and customer oriented. will recommend to family and friends! auto service department is pleaseantly clean with tv and courtesy coffee. Outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I come to Harbro for all of my automotive needs. I bought...

I come to Harbro for all of my automotive needs. I bought my 2009 Chevy Covalt with Harbro and you get coupons for future services. The customer service is always friendly and welcoming when making an appointment, rescheduling and when you walk into the shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Start to finish a Class Above the Rest !!!! # 1

When searching for our families latest people mover we decided to try a local dealership on the premise of thier outstanding online reviews.... At first we were a bit hesitant but as soon as we spoke to Chris Sargent via telephone our minds were put at ease. A few days later we met the rest of the team Dave, Heather and Amy. After a couple of test drives we landed the perfect one owner low mileage suv that suited us to a "T". Harbro proved to us why they have won so many customer service awards and are in the running to win DealerRater.com award again. Give Harbro a look and you will be glad that you did . Simple, fast, and personal this describes our transaction ! They even set up very low interest financing for us ! Thanks Harbro ! Oh yeah - as we were leaving both owners Mike and Mark walked out to personally thank us which was a nice touch :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Wife and I were very pleased with our shopping and...

My Wife and I were very pleased with our shopping and buying experience at HARBRO! Dave Malo our slaes rep. was very helpful,knowledgable and courteous. We checked out their very informative web site, and arrived with a couple of vehicles in mind. Harbro is not high pressure sales (like some places) and truly treats people the way they want to be treated. We found the right vehicle at the right price and are very pleased with our decession to shop Harbro first. I recommend you give Harbro a look and strong consideration when shopping for your next vechile. Ask for Dave, you will not be disappointed. We will definitely be back! Thanks Dave & Thanks Harbro! Merry Christmas! John & Luann Ellsessar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would like to send my sincere Thanks to Dave for...

I would like to send my sincere Thanks to Dave for helping me with getting a nice car at such a difficult time in my life. I had never bought from a used dealer before so I was a bit nervous as to what to expect. Dave & the Team @ Harbro Auto Sales made my buying experience a smooth,easy transition. Now a few last things to touch up and my car will be wonderful. Thanks Harbro! Happy In Whitinsville, Ma.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.