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Harbro Auto Sales

(2,526 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00pm–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2014 state dealer award
View 13 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 926-1267 (866) 926-1267

Reviews

(2,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harbro Auto Sales from DealerRater.

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I would recommend any of my family or friends to Harbro...

I would recommend any of my family or friends to Harbro if they were in need or looking to purchase a new or used vehicle. Dave Malo assisted me in the sale of my car and went above and beyond when it came to getting me approved for a loan with a decent apr and in getting me to monthly payments that were almost out of reach with my credit being not so up to par. I live in the area and initially went to Harbro first before shopping around at other used car dealerships and ended up back there in the end to buy a 2009 Mazda cx7. There were a few minor issues that came up when I started really driving the car and they were more than happy to fix them right away for me even after 3 months when my battery went they drove to my work to replace it for me. In my opinion they are the very best used car dealership in mass, and everyone who works there is so honest and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chris and Dave were excellent to work with. Chris...

Chris and Dave were excellent to work with. Chris initiated the experience and sold us the car. Dave stepped in to finalize the sale and paperwork with us to assist Chris. Both Chris and Dave were very informative, patient, no pressure tactics, and made the entire buying experience a positive one. We did not feel it necessary to shop any other dealers because of Chris and the great selection of quality used vehicles Harbro had to offer. Chris spent 4-5 hours with us allowing my wife to test drive almost 10 different vehicles. We came back the next day to test drive the final 2 cars in the decision, and Chris once again was very patient and helpful. He gave us a great price on the vehicle, and a fair value for our trade. Chris was not available when we came back for final paperwork so David took over and finalized with us. David was very friendly, and informative throughout the paperwork process. The entire process made me feel like I was dealing with a couple of my good friends instead of a car dealer. I plan to use Harbro for all my future auto purchases and service. I would highly recommend Harbro to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were afraid to buy a vehicle from any dealership due...

We were afraid to buy a vehicle from any dealership due to past experiences... From the moment I met Chris and till the delivery of the vehicle to me we felt completely at ease. We will be back and truly recommend anyone searching for a high quality used vehicle to give Harbro a real solid look !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

David was great to work with in sales- he did all the...

David was great to work with in sales- he did all the legwork looking for a loan at a rate I could afford. He came back with multiple choices for me. Mark is in service and very easy to work with. When I came back with concerns, the issues were resolved to my satisfaction quickly and without argument. I would definitely recommend Harbro of Whitinsville to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

These guys are nothing but the best! Dave has come...

These guys are nothing but the best! Dave has come through for us each time with courteous, efficient expertise! He and all the Harbro team are nothing less than professional and that is why we return!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought a gorgeous Ford Expedition from Harbro Webster...

I bought a gorgeous Ford Expedition from Harbro Webster in early December and unfortunately had to bring it back due to personal financial reasons. Thank the Lord for their 30 Day Buy Back Program because they bought it back and got me into a vehicle that better met my financial needs!! They were very understanding and excellent to work with! They were all very kind, friendly and most of all, honest! I didn't feel pressured like most of the "BIG" dealers I've worked with in the past! I'd recommend buying a vehicle from Harbro any day, especially if you want family friendly treatment & service! I do want to personally thank Tony Waters and Chris Sargent for ALL YOUR HELP! You guys have been great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Harbro has always been my go to sales and service...

Harbro has always been my go to sales and service dealership. Friendly and knowledgeable staff. I would definitely recommend harbro to anyone looking for a great used car or to get some work done on their car. I have been going to them for years and they have never steered me wrong. Thank you harbro.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of my friends recently recommended Harbro after...

One of my friends recently recommended Harbro after purchasing a car there herself. Dave was very helpfull. Once I decided on the car, both Dave and Chris helped me thru the financing part and Dave went over the paperwork, making purchasing a car very simple. I was pleasently surprised that Harbro took care of contacting my insurance agent and also going to the registry. Something nobody else did when I purchased cars in the past. Thank you very much for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a wonderful experience at Harbro. Dave made...

I had a wonderful experience at Harbro. Dave made everything easy and comfortable! I love my new car and the service! They are Absolutely great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My previous vehicle was purchased at Harbro and I had a...

My previous vehicle was purchased at Harbro and I had a great experience. So naturally I went back for my next vehicle and got the same great service and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.