Reviews
Excellent service and honest people
Excellent service and honest people
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been purchasing vehicles from Harbro (Linwood...
I have been purchasing vehicles from Harbro (Linwood site) for the past twenty plus years and I would not hesitate in recommending them to any one interesed in purchasing a vehicle. Between my wife and I, we have purchased close to twelve vehicles from them and have been satisfied and treated with the utmost of respect and concern on each and every purchase. The salesman that we have delt with the most, Harry Malkasian, is an individual of great integrity and has always been staight forward with us. He has always done his best to ensure that the vehicle that we were purchasing is properly prepared and he makes the process of purchasing a vehicle effortless. The service staff is outstanding. They completely check your vehicle prior to delivery to ensure that it has no problems and will take care of such problems so that when the vehicle is delivered, you can be assured of its dependability. Finally, from Tim Hare on down, each employee takes great pride in providing friendly and courteous service to its customers as well as providing a great product - Sales and Service. I have no reservations recommending Harbro for either sales or service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pat and Diane The whole Harbro team wants to say thank you for your kind words and your loyalty. We are very grateful for clients like you who have trusted us for over 25 years. It has truly been a pleasure to serve you. We think of you as part of the Harbro family, and God willing, we look forward to many more years together.
Since I bought my car in 2003, I have been continually...
Since I bought my car in 2003, I have been continually impressed with the service at Harbro. They are friendly, reliable, and honest. I never worry about my car because I know they will always take care of me. I will always buy from Harbro because my first experience was easy and stress-free. I recommend them to everyone I know!
With used car dealers, it's all about trust. And no...
With used car dealers, it's all about trust. And no person, no dealer, is more worthy of trust than Tim Hare at Harbro. We've bought two, maybe three cars from Harbro and when I need a car, the first call I make is to Harbro. And they're located about 50 miles from where I live! Tim and company listen well. They don't try to force you toward what they have on the lot, they listen to what you want, discuss what you mean to make sure what you want is really what you need, and they work with you until they find you what satisfies. They advise you as your best friend or family member would. They tell you if you're thinking is off base, and they tell you if buying new is really a better thing for you to do, even if that means loss of this particular business for them. On Tim's advice, I bought new last year when my car, purchased at Harbro and driven into the ground, finally died. It was the right decision at the time but next time, I expect to go back to my preference, buying used from Harbro.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christine All of us at Harbro want to say thank you for your kind words. It is our privilege to advise you in anything relating to automobiles. We want to use our many years of experience in the auto business to help our clients make the best decision for them, even if it means we may lose some business in the short term. We are confident that in the long run, helping people is best. Sometimes when someone wants a specific vehicle that may mean recommending that they buy new instead of used which was the case with you. We look forward to helping you the next time, whenever that is, and whatever that may mean.
I have purchased 2 vehicles from Harbro and each time, it...
I have purchased 2 vehicles from Harbro and each time, it has been a plasure! They went above and beyond to help me to find the cars I needed and wanted. I feel so comfortable with everyone that works there and at no time did I ever feel pressured or stressed about it. I know that when it is time for me to purchased another pre-owned vehicle, they will be the first ones I go to. Thank you Harbro!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This rating is actually for the Linwood Harbro, but there...
This rating is actually for the Linwood Harbro, but there was no link on the page to enter a rating for that location. We've been to Harbro for both sales and service, and have been extremely pleased with them on all accounts. The first car we purchased there had some problems, and we ended up returning it in exchange for another one. Harry agreed to the exchange without any argument, and went above and beyond to ensure that we were happy with the new one. He and his staff have always been friendly and courteous, and very accomodating. On the service side of things, Mark has taken care of all our needs and we now bring all 6 of our cars to Harbro for service and repairs. They know their stuff, and have fixed a few problems on our 2 older cars that other mechanics could not identify or had mistaken for something else. Mark and his staff listen and take the time to investigate the problem, and then explain it to us in detail. They have gained our confidence and our trust. I also recommend them for auto detailing. They did a great job on an older car of ours and the prices are reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
