Liberty Dodge Chrysler Jeep RAM

Good morning, and thank you so much for leaving us a 5-star review, and recommending our dealership! It means a lot to us and we will surely acknowledge our team for their great efforts! Thanks again.

Thank you so much for the kind words and for recommending us! your 5-star rating means a lot to us, and we look forward to working with you again! I'm very pleased to hear you were well taken care of. Thanks again!

Good morning Rick, thank you so much for taking the time to leave us a review and for your nice comments about our service team! It means a lot to us, and we look forward to working with you again in the future.

Thank you so much for mentioning our staff greeted you with a smile and that our team was able to take care of any questions you had and steered you in the right direction! Thanks again for the 5-star rating and review!

Good afternoon Michelle, thank you for taking the time to leave us a 5-star rating and a review about your visit! We really appreciate it :)

Hello Philip, I am very sorry that you feel we deserve a "0" rating. I understand your frustration that it took us longer than you would have liked. Please understand your vehicle was towed in without an appointment right before Christmas. We got you worked in as fast as we could, while being very short-staffed and also very busy. We did not add any additional items without your consent, and we certainly do not treat women any different than men, so I am sorry you feel that we do. We did the best we could for you, without having an appointment and towing the vehicle in during the holidays. If you have any more questions or concerns, please reach out to the service director. Thanks for your business, have a great day!

Good afternoon, thank you so much for taking the time to leave a 5-star review and recommending our service department. We do try to ensure each customer feels like they are taken care of even if we are under staffed and over worked! Thank you for supporting and recommending us!

Good morning, thank you for the 5-star review and recommendation of our facility! We will be sure to acknowledge Dominik for his outstanding performance during your visit. We want every customer to feel welcomed and that they leave with all questions answered! Thanks again for your time and business.

Hi Tina, I tried reaching out to you by email and by phone, with no success. I just wanted to thank you for your business and apologize that you feel our service department is terrible. I assure you that we would not try to sell you something that doesn't need fixed-that is not how we operate. I know you mentioned you called another dealership to verify if you did or didn't need something, but I don't believe you could get a reliable answer by phone, without someone looking at the vehicle. Anyway, I'm sorry you were not satisfied with the service you received, and you are more than welcome to go to the dealership you called for verification or anywhere else in the future. Thanks again, have a great day!

I was told by your service department that it is perfectly normal to have to add a quart or two of oil between oil changes in my 2020 Jeep. I believe the other service department would be qualified to say that’s not normal without having to look at the car. I would be happy to discuss if you’d like to have someone call me. I have received an apology email from your receptionist.

Thank you so much for the 5-star review and recommendation, as well as acknowledging Nick. He will be pleased to know you wrote a great 5-star review about him! :) We look forward to working with you again in the future, thanks again!