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Liberty Dodge Chrysler Jeep RAM

(359 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00pm–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (740) 739-4001 (740) 739-4001
Used (866) 535-1039 (866) 535-1039
Service (866) 590-3135 (866) 590-3135

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Liberty Dodge Chrysler Jeep RAM from DealerRater.

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Easy to deal with.

Easy to deal with. Up front pricing the best dealer in the Easter United States

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a 5-star review, and for the recommendation! We really appreciate your comments and look forward to doing business with you again!

Alex was an amazing service advisor!

Alex was an amazing service advisor! All was done in a timely manner and was well taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Laura, thanks so much for taking the time to leave us a 5-star review, and for the recommendation! We will be sure to acknowledge Alex accordingly, thank you for your business!

efficient friendly staff - prompt courteous service -

efficient friendly staff - prompt courteous service - work completed on time as promised amenities have improved and meet expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review, and for the comments about our amenities! We strive to give the best customer service possible, so I am pleased to hear that we are doing that. Thanks again!

Customer Service was great, my salesman was professional

Customer Service was great, my salesman was professional and knowledgeable about the product. The financing team was also professional and efficient with my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Eric! Thank you so much for leaving us a 5-star review, and for the recommendation! It really means a lot to us, especially knowing that our teams did such a good job. Thanks again!

WE HAD A GREAT EXPERIENCE WITH EVERYONE AT THIS

WE HAD A GREAT EXPERIENCE WITH EVERYONE AT THIS DEALERSHIP THEY WENT OUT OF THEIR WAY FOR US WE PURCHASED THIS FROM OUT OF STATE, THEY PICKED US UP AT THE AIRPORT AND THEN ONCE THERE EVERYONE WAS VERY ACCOMMODATING

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good morning and thank you so much for the feedback! We appreciate that you acknowledged our team for assuring you were comfortable and accommodated! Buying a new vehicle (especially from out of state) is always a draining process, but I hope we showed you a much simpler way to get it done! Thank you for choosing us as your selling dealer, and we would be happy to work with you again for any future needs!

They are always helpful, and timely on all their work.

They are always helpful, and timely on all their work. The staff I have worked with for over 2 years on all my issues and they have always be polite Thank you Platinum Tile Installation LLC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review and for acknowledging our staff! We are pleased to hear that you have been a continuous customer with us over the last 2 years, and hope to continue to work with you in the future!

Excellent attention to detail!

Excellent attention to detail! My salesman was very efficient and ounce I decided to purchase my truck he made the process quick and easy! I will definitely recommend him to my friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good morning Walt, thank you so much for taking the time to leave us a 5-star review! I'm so happy to see that you had an excellent experience with your salesman, that is our main goal is to make the sales process simple and painless for the customer!!

Great place to take my Jeep for service, they were very

Great place to take my Jeep for service, they were very professional and the environment is very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for giving us a 5-star review, and the nice comments about our staff and dealership overall! We put a lot of work into maintaining a clean environment, so thanks a lot for recognizing that! We look forward to working with you again in the future.

PROS The oil change was done in 2 hours on a busy day.

PROS The oil change was done in 2 hours on a busy day. Technician was polite and didn’t push any unnecessary work. CONS They did not wash the car and since the appointment I’ve gotten numerous texts and emails about surveys and general spam.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning, Thank you so much for your honest feedback! I am very sorry that your vehicle did not get ran through the car wash, we do have to close it when it is too cold outside, and that could have very well been the reason they didn't since the time frame was mid-to-late December. I do again apologize, but just so you are aware you can stop by any time and ask one of our employees to run it through the car wash for you free of charge! As long as it is open of course! I also apologize for the spam you have been getting. There is a way to opt-out of all of it at the beginning of your service visit, just let your advisor know you want to opt-out! Thanks again for your recommendation and feedback, it means a lot to us!

I found the service top notch.

I found the service top notch. And waiting area was nice . Cashier was pleasant but still charged me for the service. In all I'll go back and I've told the guys in working with of the Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Norman, thanks a lot for leaving a 5-star review and for recommending our dealership to the guys you work with! It means a lot to us, and we truly appreciate that. We look forward to working with you in the future!