Reviews
Great experience. No pressure. Good communication among sales people as my guy was busy but he told a colleague I was coming. The car was ready for my review. There was follow up with good information. I really appreciated their time.
Great experience. No pressure. Good communication among sales people as my guy was busy but he told a colleague I was coming. The car was ready for my review. There was follow up with good information. I really appreciated their time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Michael, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Long Cadillac and we hope to see you again.
I had a great experience with Long Cadillac. Their services were very excellent. I definitely recommend them for car purchases.
I had a great experience with Long Cadillac. Their services were very excellent. I definitely recommend them for car purchases.
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!
Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kirk, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Long Cadillac says they goes through their cars but they don’t. Recently purchased an Escalade there. No AC!!! Can you imagine selling a Cadillac without AC. Long will not make good on it. Terrible dealer!
Long Cadillac says they goes through their cars but they don’t. Recently purchased an Escalade there. No AC!!! Can you imagine selling a Cadillac without AC. Long will not make good on it. Terrible dealer!
- Customer service
- 2.0
- Buying process
- 2.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Green, Thank you for reaching out and bringing this to our attention. Unfortunately, we don't have any record of your name in our data base so we need more information as our staff is unaware of any specific conversations regarding this matter. Please reach out to me and we will work to resolve your issues. Scott Barry Long Cadillac 508-683-1157
I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on. The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place. On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle. Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied. All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!
I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on. The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place. On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle. Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied. All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Long Cadillac!
The sales manager and staff were cordial. I dislike car buying because it?s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
The sales manager and staff were cordial. I dislike car buying because it?s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience!
I purchased a used 2012 CTS in July and I must say it was one of the best dealerships I have ever dealt with. From Hank Landry in Sales to Brian and Andrew in Service they a truly a pleasure to deal with. I would recommend this dealership to anyone, you will not go wrong. I thought the pricing was fair and the car was in outstanding condition, it was obvious that it had been completely serviced and ready to go. I will not hesitate to buy from Long Cadillac again in the future,
I purchased a used 2012 CTS in July and I must say it was one of the best dealerships I have ever dealt with. From Hank Landry in Sales to Brian and Andrew in Service they a truly a pleasure to deal with. I would recommend this dealership to anyone, you will not go wrong. I thought the pricing was fair and the car was in outstanding condition, it was obvious that it had been completely serviced and ready to go. I will not hesitate to buy from Long Cadillac again in the future,
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great job, always helpful and professional, only place I will take my car to.
Great job, always helpful and professional, only place I will take my car to.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We bought a 2 year old Honda CR V from these guys. They were terrific to deal with. Our salesman Ron was totally attentive to our needs. The car was in great condition at a very reasonable price. Ron had the car driven to our mechanic in Boston for him to inspect. Then brought the papers by our office for us to complete the deal. Then delivered the car to our home the next day, complete with inspection and registration. He couldn't be more service oriented. The best part was that he was very easy going to work with. Not at all pushy like many car sales people.
We bought a 2 year old Honda CR V from these guys. They were terrific to deal with. Our salesman Ron was totally attentive to our needs. The car was in great condition at a very reasonable price. Ron had the car driven to our mechanic in Boston for him to inspect. Then brought the papers by our office for us to complete the deal. Then delivered the car to our home the next day, complete with inspection and registration. He couldn't be more service oriented. The best part was that he was very easy going to work with. Not at all pushy like many car sales people.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience working with the staff at Long! Friendly, informative and easygoing. Having a team like they do makes the car buying experience stress free! Highly recommend!
Great experience working with the staff at Long! Friendly, informative and easygoing. Having a team like they do makes the car buying experience stress free! Highly recommend!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase