Long Cadillac

While I was very happy with the service advisor I was not pleased they could not resolve my issue. This means I will require another trip to the dealership and most likely wait a while before they are able to provide me with a loaner vehicle

Car repair wa s good. Very expensive . No loaner. Repair rep very nice, knowledgeable and very easy to talk to. Prices there have always been VERY EXPENSIVE!

Did what I asked, spotted an expiring state inspection and took care of it, comfortable work area

Routine service was fine. Second time I've brought the vehicle in for a warranty issue the 'could not be replicated that I had not issue replicating at a later time'. The first one was a slight annoyance that we have learned to live with (turn signals sometime give an audible beep sometimes they don't). The latest one is cold air on your feet in winter. That I can't live with

Preowned vehicle purchase. Extremely professional and thorough. Nice clean transaction. One owner trade. Pricing accurate. Zero pressure.

Have been a loyal customer for 20+ years! The sales and service teams at Long Cadillac are outstanding and exceed expectations!

Very caring. Committed and able to solve an issue that was off and on which can be challenging.

Greeting immediately. Vehicle needed additional service, Jody told me what it needed and the price and I signed my name. Car ready in 1 hr. As I was told. Escorted me to my card. Excellent customer service.

Just needed a inspection sticker Limited supply of new vehicles in stock. Asked about my first free inspection. What does it entails? What is done on this first free inspection?

Dana and the entire team there are extraordinary . Dana particularly is a caring and considerate person. He goes way beyond the job . very knowledgeable and very professional... and beyond that he actually cares about the customer. He makes you feel like you have a friend in the business.