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Long Cadillac

(389 reviews)
Visit Long Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 7:00am–6:00pm 7:30am–5:00pm
Tuesday 7:00am–6:00pm 7:30am–5:00pm
Wednesday 7:00am–6:00pm 7:30am–5:00pm
Thursday 7:00am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award

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New (508) 683-0017 (508) 683-0017
Used (888) 421-2009 (888) 421-2009
Service (888) 379-7315 (888) 379-7315

Inventory

See all 120 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2024.
Long Cadillac of Southborough looks forward to the privilege of earning your business. Our highly trained professional staff is dedicated to providing you with unmatched customer service before and after the sale. For decades we have been the trusted source for new and used Cadillac sales service parts and financing. Thank you for granting us the opportunity to be your Cadillac automobile dealer!
Selling Cadillacs for 90+ years for 4 generations in the Boston area. Enough Said.

Service center

Phone number (888) 379-7315

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Long Cadillac from DealerRater.

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Darryl exhibited a high regard for the customer. It was a great pleasure doing business with this establishment.

Darryl exhibited a high regard for the customer. It was a great pleasure doing business with this establishment.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I always have very good service. The Service people are very Respectful and courteous. I work with Brian a lot. He is very good at his job. All the gentlemen are great.

I always have very good service. The Service people are very Respectful and courteous. I work with Brian a lot. He is very good at his job. All the gentlemen are great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I only deal with Brian. He take care of everything. Brian has always been very helpful.

I only deal with Brian. He take care of everything. Brian has always been very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was quick and service tech was professional! The coffee machine in the waiting area is awesome!

Service was quick and service tech was professional! The coffee machine in the waiting area is awesome!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service and service advisor were excellent. Easy to make appointment with very quick and on time service.

Service and service advisor were excellent. Easy to make appointment with very quick and on time service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Absolutely the best customer service from the very beginning email communication with Tohm to the test drive with Luke. We feel Long went above and beyond for us and are very pleased with our purchase! Financing was smooth and easy (sorry I forgot his name) but he went above and beyond to get us the right numbers.

Absolutely the best customer service from the very beginning email communication with Tohm to the test drive with Luke. We feel Long went above and beyond for us and are very pleased with our purchase! Financing was smooth and easy (sorry I forgot his name) but he went above and beyond to get us the right numbers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Always professional Professional and knowledgeable. I would recommend Long service department to anyone Excellent and timely

Always professional Professional and knowledgeable. I would recommend Long service department to anyone Excellent and timely

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very accommodating. No pushy. Courteous. Good communication and available all hours. Tristan was a pleasure to deal with.

Very accommodating. No pushy. Courteous. Good communication and available all hours. Tristan was a pleasure to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Communicative, courteous and clean. Always willing to help and provide top notch service. Top in class!

Communicative, courteous and clean. Always willing to help and provide top notch service. Top in class!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Been purchasing Cadillacs from Long Cadillac in Westboro for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding shopping experience. Even though there are other Cadillac dealerships closer, we go the extra mile to Long Cadillac (just as they do!).

Been purchasing Cadillacs from Long Cadillac in Westboro for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding shopping experience. Even though there are other Cadillac dealerships closer, we go the extra mile to Long Cadillac (just as they do!).

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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