Reviews
Superior service from start to finish: transparent pricing and Finance process Overall an amazing experience
Superior service from start to finish: transparent pricing and Finance process Overall an amazing experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient and Honest Dana is efficent and honest and always explains the details of what they are doing and what should be done at next Service visit
Efficient and Honest Dana is efficent and honest and always explains the details of what they are doing and what should be done at next Service visit
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They broke more than they fixed and it took them almost 1 month Bad experience
They broke more than they fixed and it took them almost 1 month Bad experience
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out regarding your last visit and we are sorry to hear that you aren't pleased with the service. As you know, we did find some intermittent issues with the vehicle which isn't uncommon on an older vehicle, and they can be difficult to duplicate the concerns. We believe that some of the issues are from aftermarket lights that are installed, one of which is not working, and could have a parasitic draw, which combined with the vehicle not being driven much, can create some additional challenges. It's our recommendation to remove the aftermarket lights and we can determine if that is where the problems are starting from. If you would like to discuss this matter further, please reach out to me at 508-683-1157. Scott Barry Dealer Principal
Outstanding Dana was great to deal with. Easy, personable, and thorough. I've always had good luck at Long Cadillac and I will certainly continue to patronize the dealership
Outstanding Dana was great to deal with. Easy, personable, and thorough. I've always had good luck at Long Cadillac and I will certainly continue to patronize the dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, efficient! My work was done quickly and efficiently. Comfortable waiting room and everyone I dealt with was professional and pleasant.
Fast, efficient! My work was done quickly and efficiently. Comfortable waiting room and everyone I dealt with was professional and pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All of the staff there were wonderful, From the service department,salesmen, Finance department,general manager.
All of the staff there were wonderful, From the service department,salesmen, Finance department,general manager.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to talk too. Explains everything what needs fixing Very knowledgeable about everything Answers are questions
Easy to talk too. Explains everything what needs fixing Very knowledgeable about everything Answers are questions
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Went into the dealership regarding instructions on my 2023 Escalade Dana figured out that it's an issue that needs to be fixed
Went into the dealership regarding instructions on my 2023 Escalade Dana figured out that it's an issue that needs to be fixed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to schedule, quick turn around and a solid service. Andrew is greatness Super great
Easy to schedule, quick turn around and a solid service. Andrew is greatness Super great
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I've been a customer with Long Cadillac for many years they always have had a great service crew and great salesmen Very helpful never had an issue that they couldn't resolve Great staff.
I've been a customer with Long Cadillac for many years they always have had a great service crew and great salesmen Very helpful never had an issue that they couldn't resolve Great staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car