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Long Cadillac

(416 reviews)
Visit Long Cadillac
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award

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New (508) 683-0017 (508) 683-0017
Used (888) 421-2009 (888) 421-2009
Service (888) 379-7315 (888) 379-7315

Inventory

See all 121 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2024.
Long Cadillac of Southborough looks forward to the privilege of earning your business. Our highly trained professional staff is dedicated to providing you with unmatched customer service before and after the sale. For decades we have been the trusted source for new and used Cadillac sales service parts and financing. Thank you for granting us the opportunity to be your Cadillac automobile dealer!
Selling Cadillacs for 90+ years for 4 generations in the Boston area. Enough Said.

Service center

Phone number (888) 379-7315

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Long Cadillac from DealerRater.

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Nice to have a welcoming and clean place to wait. A very good experience for an oil change

Nice to have a welcoming and clean place to wait. A very good experience for an oil change

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very nice and clean. I dropped my car off they gave a loaner. I had a Subaru Outback

Very nice and clean. I dropped my car off they gave a loaner. I had a Subaru Outback

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent I appreciate Dana taking me home and then picking me back up when car was ready.

Excellent I appreciate Dana taking me home and then picking me back up when car was ready.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Communication was on point and the overall process was comfortable without pressure Good overall experience

Communication was on point and the overall process was comfortable without pressure Good overall experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professional and accommodating! Work well with my schedule offered ride to f I needed

Very professional and accommodating! Work well with my schedule offered ride to f I needed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brian Wilcox is great he really knows his stuff Very professional and attention to detail

Brian Wilcox is great he really knows his stuff Very professional and attention to detail

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was great no issues Nothing else to it great Sorry nothing more Disappointed did not get a caddy for a loaner when I was told I would only have Cadillac.

It was great no issues Nothing else to it great Sorry nothing more Disappointed did not get a caddy for a loaner when I was told I would only have Cadillac.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service and timely work completed All concerns about my vehicle were addressed as requested and work completed promptly.

Excellent service and timely work completed All concerns about my vehicle were addressed as requested and work completed promptly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had a problem with Air ride suspension, took car in gave us loaner, returned next day

Had a problem with Air ride suspension, took car in gave us loaner, returned next day

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very accomodating to work with, from out of state and they were great to work with!

Very accomodating to work with, from out of state and they were great to work with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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