Reviews
Good car selection, low pressure fair price average trade value. Clean dealership, good communication, lack of availability for loaners.
Good car selection, low pressure fair price average trade value. Clean dealership, good communication, lack of availability for loaners.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Courteous, reliable, and knowledgeable as always. Job well done! Service keeps the car in good reliable condition.
Courteous, reliable, and knowledgeable as always. Job well done! Service keeps the car in good reliable condition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Tohm and David were a pleasure to deal with. Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I would not hesitate to buy from Long Cadillac again.
Tohm and David were a pleasure to deal with. Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I would not hesitate to buy from Long Cadillac again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My new 2026 XT6 was stalling after every single I got gas. I reported once and tried some of the suggestions that Dana offered. The problem continued. I called and told Dana I would drop off the car for as long as they needed it. He provided a loaner. The gas tank and charcoal filter were replaced. I have not gotten gas yet but am hopeful that the problem is resolved.
My new 2026 XT6 was stalling after every single I got gas. I reported once and tried some of the suggestions that Dana offered. The problem continued. I called and told Dana I would drop off the car for as long as they needed it. He provided a loaner. The gas tank and charcoal filter were replaced. I have not gotten gas yet but am hopeful that the problem is resolved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Love the sales sales good to do business with there is nobody that can beet you I will always do business with you
Love the sales sales good to do business with there is nobody that can beet you I will always do business with you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was good It was the second car, I've bought from Long! Excellent sales and service
Everything was good It was the second car, I've bought from Long! Excellent sales and service
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- Overall experience
- 5.0
- Does recommend this dealer
Everything was excellent except when I got home the check engine light was on and I called the next morning to talk to the general service manager. He wasn't available and whoever answered the phone told me it wasn't them who could have caused that. I told them the dipstick wasn't pushed in all the way and was about 6 inches high and they said oh it might have been that then. They said to bring it back for a diagnosis and I said I wasn't going to drive it there with the check engine light on son had someone come to the house and check it. The code said something about emissions and ended up pushing the dipstick back in and he reset it and it has been fine since.
Everything was excellent except when I got home the check engine light was on and I called the next morning to talk to the general service manager. He wasn't available and whoever answered the phone told me it wasn't them who could have caused that. I told them the dipstick wasn't pushed in all the way and was about 6 inches high and they said oh it might have been that then. They said to bring it back for a diagnosis and I said I wasn't going to drive it there with the check engine light on son had someone come to the house and check it. The code said something about emissions and ended up pushing the dipstick back in and he reset it and it has been fine since.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
The communication was poor they returned our car and not the condition I bought it in
The communication was poor they returned our car and not the condition I bought it in
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning and thank you for your feedback. We are still working with your insurance company with regards to having the wheels painted to match your original wheel color. Unfortunately, it has not been a smooth process as we have been sent to several different representatives. We apologize for the delay in getting this resolved and we are continuing again this week to speak with your adjuster. If you have any questions, please feel free to reach out to me as your business and satisfaction is very important to me. Scott Barry Long Cadillac President 508-683-1157
Dana was very courteous and professional and took the time to explain repairs needed Dana is easy to work with
Dana was very courteous and professional and took the time to explain repairs needed Dana is easy to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve been with this dealer for a least 7 years. Good service and good oropke
I’ve been with this dealer for a least 7 years. Good service and good oropke
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair