Reviews
I recently had my vehicle serviced at this dealership, and the experience was truly exceptional. From the moment I arrived, the staff was incredibly welcoming and attentive. They took the time to thoroughly explain the maintenance process and addressed all my concerns with patience and professionalism. The service was completed efficiently, and my car was returned in pristine condition. I highly recommend this Cadillac service department for their outstanding customer care and expertise.
I recently had my vehicle serviced at this dealership, and the experience was truly exceptional. From the moment I arrived, the staff was incredibly welcoming and attentive. They took the time to thoroughly explain the maintenance process and addressed all my concerns with patience and professionalism. The service was completed efficiently, and my car was returned in pristine condition. I highly recommend this Cadillac service department for their outstanding customer care and expertise.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
1) Service rep very easy to work with. 2) Uncomfortably over air conditioned. 3) easy commute from home. 4) Balance due on invoice is greater than sum of indicated charges
1) Service rep very easy to work with. 2) Uncomfortably over air conditioned. 3) easy commute from home. 4) Balance due on invoice is greater than sum of indicated charges
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Experiences at Long have been very good, ???? to “ Experiences at Long have been very good, ”
Experiences at Long have been very good, ???? to “ Experiences at Long have been very good, ”
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very accommodated and cooperative. Wholeheartedly perform the sale transaction I'm all set Goodbye You are being ridiculous
Very accommodated and cooperative. Wholeheartedly perform the sale transaction I'm all set Goodbye You are being ridiculous
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The one owner vehicle needs little to be 💯 and even though we paid market price we are pleased with the overall experience especially considering the value of time.
The one owner vehicle needs little to be 💯 and even though we paid market price we are pleased with the overall experience especially considering the value of time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service and and all staff were very helpful couldn’t have asked for better service and they were very informative and helpful.
Service and and all staff were very helpful couldn’t have asked for better service and they were very informative and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Only go to that location because of Dana's authenticity, genuine nature, and ability to make the service sales feel more like a partnership.
Only go to that location because of Dana's authenticity, genuine nature, and ability to make the service sales feel more like a partnership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brian is always great. Needed a sticker and had a couple of minor items. Always helpful and super pleasant.
Brian is always great. Needed a sticker and had a couple of minor items. Always helpful and super pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I would trust my life - not just my car - with Long Cadillac. They are some of the most honest and trustworthy people I’ve met. I always feel like they truly care about their clients. The service department is the reason I will continue to buy Cadillacs.
I would trust my life - not just my car - with Long Cadillac. They are some of the most honest and trustworthy people I’ve met. I always feel like they truly care about their clients. The service department is the reason I will continue to buy Cadillacs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Staff did all it cld to come up with a timely solution. They always get it done
Staff did all it cld to come up with a timely solution. They always get it done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair