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Long Cadillac

(421 reviews)
Visit Long Cadillac
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award

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New (508) 683-0017 (508) 683-0017
Used (888) 421-2009 (888) 421-2009
Service (888) 379-7315 (888) 379-7315

Inventory

See all 124 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2024.
Long Cadillac of Southborough looks forward to the privilege of earning your business. Our highly trained professional staff is dedicated to providing you with unmatched customer service before and after the sale. For decades we have been the trusted source for new and used Cadillac sales service parts and financing. Thank you for granting us the opportunity to be your Cadillac automobile dealer!
Selling Cadillacs for 90+ years for 4 generations in the Boston area. Enough Said.

Service center

Phone number (888) 379-7315

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Long Cadillac from DealerRater.

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Fixed my problem Service performed in a timely manner, all issues were taken care of.

Fixed my problem Service performed in a timely manner, all issues were taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It was good I love the vehicle I purchased. The vehicle i purchased was a great price

It was good I love the vehicle I purchased. The vehicle i purchased was a great price

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Overall good customer service and a competent crew of mechanics. Minor issues with one of the service representatives

Overall good customer service and a competent crew of mechanics. Minor issues with one of the service representatives

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Andrew, Brian, Jody, Bob and the rest of the team always treat us and our Escalade with the utmost care and respect.

Andrew, Brian, Jody, Bob and the rest of the team always treat us and our Escalade with the utmost care and respect.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very helpful and informative. Good updates and explanations. Waiting room amenities were a nice touch

Very helpful and informative. Good updates and explanations. Waiting room amenities were a nice touch

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Nice to have a welcoming and clean place to wait. A very good experience for an oil change

Nice to have a welcoming and clean place to wait. A very good experience for an oil change

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very nice and clean. I dropped my car off they gave a loaner. I had a Subaru Outback

Very nice and clean. I dropped my car off they gave a loaner. I had a Subaru Outback

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent I appreciate Dana taking me home and then picking me back up when car was ready.

Excellent I appreciate Dana taking me home and then picking me back up when car was ready.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Communication was on point and the overall process was comfortable without pressure Good overall experience

Communication was on point and the overall process was comfortable without pressure Good overall experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very professional and accommodating! Work well with my schedule offered ride to f I needed

Very professional and accommodating! Work well with my schedule offered ride to f I needed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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