Reviews
Very professional and accommodating! Work well with my schedule offered ride to f I needed
Very professional and accommodating! Work well with my schedule offered ride to f I needed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brian Wilcox is great he really knows his stuff Very professional and attention to detail
Brian Wilcox is great he really knows his stuff Very professional and attention to detail
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was great no issues Nothing else to it great Sorry nothing more Disappointed did not get a caddy for a loaner when I was told I would only have Cadillac.
It was great no issues Nothing else to it great Sorry nothing more Disappointed did not get a caddy for a loaner when I was told I would only have Cadillac.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and timely work completed All concerns about my vehicle were addressed as requested and work completed promptly.
Excellent service and timely work completed All concerns about my vehicle were addressed as requested and work completed promptly.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a problem with Air ride suspension, took car in gave us loaner, returned next day
Had a problem with Air ride suspension, took car in gave us loaner, returned next day
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very accomodating to work with, from out of state and they were great to work with!
Very accomodating to work with, from out of state and they were great to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Superior service from start to finish: transparent pricing and Finance process Overall an amazing experience
Superior service from start to finish: transparent pricing and Finance process Overall an amazing experience
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient and Honest Dana is efficent and honest and always explains the details of what they are doing and what should be done at next Service visit
Efficient and Honest Dana is efficent and honest and always explains the details of what they are doing and what should be done at next Service visit
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They broke more than they fixed and it took them almost 1 month Bad experience
They broke more than they fixed and it took them almost 1 month Bad experience
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out regarding your last visit and we are sorry to hear that you aren't pleased with the service. As you know, we did find some intermittent issues with the vehicle which isn't uncommon on an older vehicle, and they can be difficult to duplicate the concerns. We believe that some of the issues are from aftermarket lights that are installed, one of which is not working, and could have a parasitic draw, which combined with the vehicle not being driven much, can create some additional challenges. It's our recommendation to remove the aftermarket lights and we can determine if that is where the problems are starting from. If you would like to discuss this matter further, please reach out to me at 508-683-1157. Scott Barry Dealer Principal
Outstanding Dana was great to deal with. Easy, personable, and thorough. I've always had good luck at Long Cadillac and I will certainly continue to patronize the dealership
Outstanding Dana was great to deal with. Easy, personable, and thorough. I've always had good luck at Long Cadillac and I will certainly continue to patronize the dealership
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair