Long Cadillac

Leasing my new Cadillac Optiq was truly one of the best car-buying experiences I’ve ever had thanks to Ron, Thom, and David. From my very first conversation with Thom, I could immediately tell this team operated differently — professional, transparent, knowledgeable, and genuinely focused on making the experience easy and enjoyable. The entire process was seamless from start to finish. There was never any pressure, communication was excellent throughout, and every question I had was answered quickly and honestly. It’s rare to find a dealership team that makes you feel this comfortable and valued as a customer. I gladly traveled over an well over an hour each way to work with them, and I would do it again without hesitation. That alone says a lot about the level of service they provide. I’m beyond happy with my new Optiq and even more impressed by the people behind the experience. I highly recommend Ron, Thom, and David to anyone looking for a smooth, professional, and genuinely outstanding car-leasing experience. Thank you again for everything!

Nice easy process from sale to delivery of our vehicle. Salesman was great. Nice to see long time employees staying with a dealership. Says a lot about the company when employees stick around.

Friendly, efficient, the wifi works well, and the coffee was great! Facilitaed smoothly my purchase of a Cadillac shirt with my points.

The service is always outstanding. The service manager Jody was so kind and a real expert. This is my first vehicle I have purchased there but soon will be purchasing another one. I think the Escalade. The dealership is outstanding

Darryl exhibited a high regard for the customer. It was a great pleasure doing business with this establishment.

I always have very good service. The Service people are very Respectful and courteous. I work with Brian a lot. He is very good at his job. All the gentlemen are great.

I only deal with Brian. He take care of everything. Brian has always been very helpful.

Service was quick and service tech was professional! The coffee machine in the waiting area is awesome!

Service and service advisor were excellent. Easy to make appointment with very quick and on time service.

Absolutely the best customer service from the very beginning email communication with Tohm to the test drive with Luke. We feel Long went above and beyond for us and are very pleased with our purchase! Financing was smooth and easy (sorry I forgot his name) but he went above and beyond to get us the right numbers.