Reviews
It was quick and efficient Craig knew what I wanted and he got it done. He got exactly what I needed and exactly what I wanted and worked the price to be what I could afford. What more what more do you want me to say?
It was quick and efficient Craig knew what I wanted and he got it done. He got exactly what I needed and exactly what I wanted and worked the price to be what I could afford. What more what more do you want me to say?
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They explained any questions that I asked They called me when the parts came in and explained what I could do about renting a car as I had to leave it Also I had my oil changed at lightning lube and ordered 4 new tires The gentleman that was my contact in that department was Jhymen. He was wonderful. He gave me information about ordering my 4 tires if I could wait one day to get the promotion of buy 3 get 1 Free. I appreciated his honesty as he did save me about $174 and I tell my friends about him
They explained any questions that I asked They called me when the parts came in and explained what I could do about renting a car as I had to leave it Also I had my oil changed at lightning lube and ordered 4 new tires The gentleman that was my contact in that department was Jhymen. He was wonderful. He gave me information about ordering my 4 tires if I could wait one day to get the promotion of buy 3 get 1 Free. I appreciated his honesty as he did save me about $174 and I tell my friends about him
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
He was great and is a great worker he found the truck that fits my life style perfectly
He was great and is a great worker he found the truck that fits my life style perfectly
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great place
ABOVE OUR EXPECTATIONS We were trying to replace a 2007 car that finally gave out. We were looking for a 2019 GMC Acadia Denali as we already had one and liked it. We were looking at one at Phillips Buick, but it was over an hour drive for us. We were also trading in another car and didn’t feel we could make the drive up and back due to health conditions. Jason offered to deliver the Denali and pick up our trade-in. We were amazed at this service. My husband said all of the staff from the girls answering the phone to talking with Jason was very friendly. We also felt we got a good price for our trade-in. Whenever you have to get a new car or use car, it can be a very stressful, especially as we age. Jason and the staff made this a good experience.
ABOVE OUR EXPECTATIONS We were trying to replace a 2007 car that finally gave out. We were looking for a 2019 GMC Acadia Denali as we already had one and liked it. We were looking at one at Phillips Buick, but it was over an hour drive for us. We were also trading in another car and didn’t feel we could make the drive up and back due to health conditions. Jason offered to deliver the Denali and pick up our trade-in. We were amazed at this service. My husband said all of the staff from the girls answering the phone to talking with Jason was very friendly. We also felt we got a good price for our trade-in. Whenever you have to get a new car or use car, it can be a very stressful, especially as we age. Jason and the staff made this a good experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We enjoyed our experience working with Ronnie and the other gentlemen at the dealership. I would recommend them to our friends.
We enjoyed our experience working with Ronnie and the other gentlemen at the dealership. I would recommend them to our friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that you enjoyed your experience with Ronnie and the other gentlemen at our dealership. Your recommendation means a lot to us! We look forward to seeing you again and appreciate you sharing your positive experience with others. Sincerely, the Team at Phillips Buick GMC
Although we didn't purchase this time, we highly considered Phillips Buick/GMC and specially dealing with Gilbert "Bam" Niblack. He was patient with us and worked hard to meet our demands. We did business in the past and will not hesitate to do business with Gilbert and this dealer in the future.
Although we didn't purchase this time, we highly considered Phillips Buick/GMC and specially dealing with Gilbert "Bam" Niblack. He was patient with us and worked hard to meet our demands. We did business in the past and will not hesitate to do business with Gilbert and this dealer in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, George! We truly appreciate your positive feedback about your experience with Gilbert at Phillips Buick GMC. It's great to hear that he was able to assist you with patience and dedication. We look forward to the opportunity to serve you again in the future. Don't hesitate to reach out when you're ready! Sincerely, the Team at Phillips Buick GMC
Everything went great. The only problem I have. The outside of truck was very dirty.
Everything went great. The only problem I have. The outside of truck was very dirty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! It's fantastic to hear that everything went great with your truck at Phillips Buick GMC. We appreciate you bringing the cleanliness issue to our attention and will ensure it is addressed. Our team hopes to see you again soon and looks forward to the chance to deliver an improved experience next time! Sincerely, the Team at Phillips Buick GMC
After replacing two fuel pumps on my 2013 GMC 5.3 L, I still had 60 pounds of started up in 43 pounds at running so I bought a new fuel pump control monitor it needed flashing and I brought it in and they said the control module would not work and then I had to put another fuel pump in where all along all the reading were normal and the car was running finer. The technician had to do was check the specsand give me an OK that everything was on normal instead they told me to put another fuel pump in.
After replacing two fuel pumps on my 2013 GMC 5.3 L, I still had 60 pounds of started up in 43 pounds at running so I bought a new fuel pump control monitor it needed flashing and I brought it in and they said the control module would not work and then I had to put another fuel pump in where all along all the reading were normal and the car was running finer. The technician had to do was check the specsand give me an OK that everything was on normal instead they told me to put another fuel pump in.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Lacy. We understand your frustration regarding the diagnostic process and the multiple fuel pump replacements on your 2013 GMC. Your feedback is valuable as it helps us improve our services. Our team encourages you to reach out to us directly to address your concerns and ensure you receive the proper assistance. Thank you for choosing Phillips Buick GMC. Sincerely, the Team at Phillips Buick GMC
Good experience but many additional fees with buying a car through the dealer. $5k over vehicle cost out the door.
Good experience but many additional fees with buying a car through the dealer. $5k over vehicle cost out the door.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Deb and Bill. We appreciate you sharing your experience with us at Phillips Buick GMC. It's great to hear that you had a good experience overall, but we understand your concerns regarding the additional fees. We strive to maintain transparency in our pricing, and your thoughts are valuable to us. If you would like to discuss this further, please feel free to contact us directly. Thank you again for your input! Sincerely, The Team at Phillips Buick GMC
Came back to my original salesman for second vehicle fr Fred allen was helpful after 30 days I had a major repa
Came back to my original salesman for second vehicle fr Fred allen was helpful after 30 days I had a major repa
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Sandra. We appreciate you choosing Phillips Buick GMC for your second vehicle. While we’re glad to hear that Fred was helpful, we understand that experiencing a major repair shortly after your purchase can be concerning. We encourage you to reach out to us directly so we can address your specific situation and ensure you receive the assistance you need. Your experience is important to us, and we are here to help. Sincerely, the Team at Phillips Buick GMC