Reviews
I was treated with respect and kindness. All my needs were met beyond my expectations!!
I was treated with respect and kindness. All my needs were met beyond my expectations!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re glad to hear that you were treated with respect and kindness, and that we exceeded your expectations. At Phillips Buick GMC, we strive to provide exceptional service and it’s great to know we accomplished that for you. Looking forward to seeing you again next time! Sincerely, the Team at Phillips Buick GMC
Very pleased The Service manager worked hard to get my part before I left for the summer.
Very pleased The Service manager worked hard to get my part before I left for the summer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jim! We're delighted to hear that our service manager worked hard to get your part before you left for the summer. At Phillips Buick GMC, we strive to provide excellent service and it's great to know that we met your needs. Our team looks forward to seeing you again! Safe travels! Sincerely, the Team at Phillips Buick GMC
Excellent every one including Ben dodge super helpful we explained n they listened Jason was amazing too
Excellent every one including Ben dodge super helpful we explained n they listened Jason was amazing too
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear that you had a great experience at Phillips Buick GMC and that Ben and Jason were able to assist you so well. It’s wonderful to know that our staff listened to your needs and provided the help you were looking for. Our team appreciates your feedback and looks forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC
Everyone that I came in contact with was very polite including Rick the courtesy driver. I will bring my car back again. Thank you
Everyone that I came in contact with was very polite including Rick the courtesy driver. I will bring my car back again. Thank you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team, including Rick, the courtesy driver. We look forward to welcoming you back at Phillips Buick GMC for your next visit! Sincerely, the Team at Phillips Buick GMC
Left the dealership with a smile on my face, thanks everyone. Okay Just four more words.
Left the dealership with a smile on my face, thanks everyone. Okay Just four more words.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear you left Phillips Buick GMC with a smile on your face. Our team appreciates your kind words, and we look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC
Jim was very helpful and quick. Thank you Also I used the lube and tire shop Chris was great also.
Jim was very helpful and quick. Thank you Also I used the lube and tire shop Chris was great also.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re thrilled to hear that you found our team members, including Jim and Chris, to be helpful and quick during your visit to Phillips Buick GMC. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC
I found the used van I was looking for, and bought it. Ed was very good to work with, as was the guy, I don't remember his name, that I did the paperwork with. He was very organized and professional.
I found the used van I was looking for, and bought it. Ed was very good to work with, as was the guy, I don't remember his name, that I did the paperwork with. He was very organized and professional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Glad you shared your experience with us, Edward! We're delighted to hear that you found the used van you were looking for and that Ed provided you with great service. It's fantastic to know that our team made your paperwork experience smooth and professional. We appreciate your feedback and hope to see you again at Phillips Buick GMC for any future needs! Sincerely, the Team at Phillips Buick GMC
Saw the Sentra on car.com and decided to drive out to Phillips Buick and take a look. Mark greeted us and we went inside and guess what. I fell in love with the car and with Mark. He was so helpful, professional and I am thrilled with this car. It was a pleasure doing business with Mark and with Kevin... Thank you, guys, I love my 'Crystal Blue' ?? Kathryn Mitchell
Saw the Sentra on car.com and decided to drive out to Phillips Buick and take a look. Mark greeted us and we went inside and guess what. I fell in love with the car and with Mark. He was so helpful, professional and I am thrilled with this car. It was a pleasure doing business with Mark and with Kevin... Thank you, guys, I love my 'Crystal Blue' ?? Kathryn Mitchell
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kathryn! We are thrilled to hear that you fell in love with the Nissan Sentra and had a great experience with Mark and Kevin at Phillips Buick GMC. Your satisfaction is our priority, and we appreciate your kind words. Enjoy your beautiful 'Crystal Blue' car, and we look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC
I was super pleased with the experience and the care that Kiley took with my vehicle and he kept me informed as progress was made!
I was super pleased with the experience and the care that Kiley took with my vehicle and he kept me informed as progress was made!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Doug! We’re thrilled to hear that you were super pleased with your experience and the care that Kiley took with your vehicle. Keeping our customers informed is a priority for us, and we’re glad to know you felt well taken care of. Looking forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC
Efficient intake, efficient, diagnosis of the problem. Very expensive repair, disappointed that the $199 fee to examine the car was not included as part of the final charge, but was added on.
Efficient intake, efficient, diagnosis of the problem. Very expensive repair, disappointed that the $199 fee to examine the car was not included as part of the final charge, but was added on.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Ruth. We appreciate your comments regarding the efficiency of the intake and diagnosis processes at Phillips Buick GMC. Repair costs and the additional examination fee are understood to be concerns, and your input is valued. Please feel free to reach out with any questions or if further assistance is needed. We hope to provide an even better experience in the future. Sincerely, the Team at Phillips Buick GMC