Reviews
Got the job done and done well.
Got the job done and done well. Would give others ur name and would come back
Got the job done and done well.
Got the job done and done well. Would give others ur name and would come back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re happy to hear that you had a great experience at Phillips Buick GMC. Your recommendation means a lot to us, and we look forward to seeing you again in the future! Sincerely, the Team at Phillips Buick GMC
Sales team was spot on, finance manager made the
Sales team was spot on, finance manager made the transaction smooth, I have a issue with the vehicle two days after purchase
Sales team was spot on, finance manager made the
Sales team was spot on, finance manager made the transaction smooth, I have a issue with the vehicle two days after purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Entire experience from Zack, to the gentleman that picked
Entire experience from Zack, to the gentleman that picked me up from home, to the young lady that took my payment... great service!
Entire experience from Zack, to the gentleman that picked
Entire experience from Zack, to the gentleman that picked me up from home, to the young lady that took my payment... great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking a moment to tell us how everything went, Linda! It’s great to hear about your positive experience with Zack and the team at Phillips Buick GMC. Providing excellent service is always the goal, and it’s wonderful to know your expectations were met. Hope to see you again soon! Sincerely, the Team at Phillips Buick GMC
Very professional all around, but also the driver gave me
Very professional all around, but also the driver gave me a ride home and pick me up Richard
Very professional all around, but also the driver gave me
Very professional all around, but also the driver gave me a ride home and pick me up Richard
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, John! We truly appreciate your kind words about our professional service at Phillips Buick GMC. We're glad to hear that our driver Richard made your experience even better by providing a ride to and from your home. We look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC
Malcolm was my salesman.
Malcolm was my salesman. He did an outstanding job providing the information that I asked for. He is.good communicator very respectful no pressure which I appreciated. A man of integrity beyond his years.
Malcolm was my salesman.
Malcolm was my salesman. He did an outstanding job providing the information that I asked for. He is.good communicator very respectful no pressure which I appreciated. A man of integrity beyond his years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Malcolm at Phillips Buick GMC. It's great to know he provided you with the information you needed in a respectful and pressure-free manner. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC
I brought my vehicle in to check the tire sensor.
I brought my vehicle in to check the tire sensor. When I called to schedule I spoke with Keith and he said it should be covered under my warranty. After a 2 hour wait I'm told that it's not covered.
I brought my vehicle in to check the tire sensor.
I brought my vehicle in to check the tire sensor. When I called to schedule I spoke with Keith and he said it should be covered under my warranty. After a 2 hour wait I'm told that it's not covered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Esther. We understand how important it is to receive clear and consistent information when scheduling a visit, especially regarding warranty coverage and wait times. At Phillips Buick GMC, we aim to provide accurate guidance and efficient service so customers can plan with confidence, and your feedback helps us see how this situation impacted your visit. If you'd like to talk more about your experience, please feel free to contact us directly. Your time and trust matter to us. Sincerely, the Team at Phillips Buick GMC
Jason met use out in the used car lot, offered us
Jason met use out in the used car lot, offered us solutions to our vehicle needs. He followed up after we made a decision. Everyone that we encountered was friendly and helpful…. From Jason to the sales manager, financial guy and Jonathan (JD) paperwork guy. All helped to make the transaction go smooth. There was always a sales associate asking if we needed help …Being in the auto industry (GM Engineering, working with dealers) your dealership’s sales team gets an ‘A’. Thanks
Jason met use out in the used car lot, offered us
Jason met use out in the used car lot, offered us solutions to our vehicle needs. He followed up after we made a decision. Everyone that we encountered was friendly and helpful…. From Jason to the sales manager, financial guy and Jonathan (JD) paperwork guy. All helped to make the transaction go smooth. There was always a sales associate asking if we needed help …Being in the auto industry (GM Engineering, working with dealers) your dealership’s sales team gets an ‘A’. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We greatly appreciate your kind words about Jason and the entire team at Phillips Buick GMC. It’s fantastic to hear that you found our staff friendly and helpful throughout your vehicle purchase. We strive to create a smooth and enjoyable experience for all our customers. Thank you for recognizing our efforts, and we look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC
Quick and efficient 12 more words Now it's only 5 Well
Quick and efficient 12 more words Now it's only 5 Well here goes Just two?
Quick and efficient 12 more words Now it's only 5 Well
Quick and efficient 12 more words Now it's only 5 Well here goes Just two?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! We appreciate your kind words about Phillips Buick GMC and look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC
Very helpfull and kept me informed on repair progress,
Very helpfull and kept me informed on repair progress, parts , price. Totally impressed with everyone at the dealership.
Very helpfull and kept me informed on repair progress,
Very helpfull and kept me informed on repair progress, parts , price. Totally impressed with everyone at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review, Mike! We're happy to hear that you found our team at Phillips Buick GMC helpful and that you were kept informed throughout the repair process. Your satisfaction is our top priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC
Everyone was pleasant and helpful Everyone was pleasant
Everyone was pleasant and helpful Everyone was pleasant and helpful which made my experience with Phillips a good one.
Everyone was pleasant and helpful Everyone was pleasant
Everyone was pleasant and helpful Everyone was pleasant and helpful which made my experience with Phillips a good one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad you found our team at Phillips Buick GMC to be pleasant and helpful. Your positive experience means a lot to us. We look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC