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Gross Buick of Marshfield

(225 reviews)
Visit Gross Buick of Marshfield
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (715) 502-4816 (715) 502-4816
Used (715) 502-4817 (715) 502-4817
Service (715) 502-4815 (715) 502-4815

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gross Buick of Marshfield from DealerRater.

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Very thorough in explaining the work being done, and the

Very thorough in explaining the work being done, and the vehicle inspection that was preformed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great busy staff Just suggesting what you are looking

Great busy staff Just suggesting what you are looking for Looking for lease vehicle 2025 equinox

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have always had good service from Gross and will

We have always had good service from Gross and will continue to patronize your dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The people who work at Gross are professional, courteous

The people who work at Gross are professional, courteous and efficient. They got my truck assessed, informed me quickly, got my vehicle fixed and out in a timely fashion. Thank you Tean Gross.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was good.

The service was good. Mark Beck is so helpful at the service counter. My car was fixed un the amount of time they told me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very polite, and worked to get my vehicle in for service

Very polite, and worked to get my vehicle in for service on short notice. Matt was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always have a good experience with this dealership.

I always have a good experience with this dealership. From salesman to the garage, they are all respectful, honest and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It took your mechanic 2 1/2 hrs to change my oil n rotate

It took your mechanic 2 1/2 hrs to change my oil n rotate my tires and grease a clip that still makes noise. Then you guys tried charging me when I talk to Amy n told her I had an oil change plan. I was really unhappy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A honest,with not 1 surprise.

A honest,with not 1 surprise. Treated with respect. I will not go anywhere else in the future. There was no trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The mechanics seem well qualfied and I always feel the

The mechanics seem well qualfied and I always feel the job was well done when I leave, after an appt!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.