Reviews
Very thorough in explaining the work being done, and the
Very thorough in explaining the work being done, and the vehicle inspection that was preformed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great busy staff Just suggesting what you are looking
Great busy staff Just suggesting what you are looking for Looking for lease vehicle 2025 equinox
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have always had good service from Gross and will
We have always had good service from Gross and will continue to patronize your dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people who work at Gross are professional, courteous
The people who work at Gross are professional, courteous and efficient. They got my truck assessed, informed me quickly, got my vehicle fixed and out in a timely fashion. Thank you Tean Gross.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was good.
The service was good. Mark Beck is so helpful at the service counter. My car was fixed un the amount of time they told me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very polite, and worked to get my vehicle in for service
Very polite, and worked to get my vehicle in for service on short notice. Matt was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always have a good experience with this dealership.
I always have a good experience with this dealership. From salesman to the garage, they are all respectful, honest and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It took your mechanic 2 1/2 hrs to change my oil n rotate
It took your mechanic 2 1/2 hrs to change my oil n rotate my tires and grease a clip that still makes noise. Then you guys tried charging me when I talk to Amy n told her I had an oil change plan. I was really unhappy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
A honest,with not 1 surprise.
A honest,with not 1 surprise. Treated with respect. I will not go anywhere else in the future. There was no trade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The mechanics seem well qualfied and I always feel the
The mechanics seem well qualfied and I always feel the job was well done when I leave, after an appt!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
