Reviews
Gross Motors always offers great service and personable
Gross Motors always offers great service and personable staff. Gross is my go-to for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really don’t need fifteen words, y have been using them
I really don’t need fifteen words, y have been using them since 2000 and try to purchase vehicles from them because of their service department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been pleasantly surprised every time I've worked
I've been pleasantly surprised every time I've worked with Gross in Marshfield. Kate was AMAZING at helping me get a new-to-me truck! Any time I come for service, the team is prompt and ready with a smile no matter how busy it is. I've challenged them with questions when I don't understand something and they meet me with grace and understanding every time. I can't tell you how much I appreciate them! If you're looking for a vehicle or need to service one, THIS IS THE PLACE!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kate was an absolute joy to work with.
Kate was an absolute joy to work with. Great attention to details and Patrick made the paperwork pretty painless
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brandon was accommodating, informative, and attentive
Brandon was accommodating, informative, and attentive throughout the entire experience from beginning to end. Patrick demonstrated patience and offered a warm and welcoming demeanor while addressing all of my questions during the financing process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always got me in right away good customer service .
Always got me in right away good customer service . Bought my last two cars from them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service work, Great support staff before and
Outstanding service work, Great support staff before and after service. Thanks for caring your commitment to service is appreciated
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Working with gross was super efficient .
Working with gross was super efficient . I have an extended warranty with a company and they were great to work with .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There was an air of superiority by the staff that
There was an air of superiority by the staff that resulted in feelings of being unwanted at the shop. They could be a bit friendlier
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
They changed my oil.
They changed my oil. Topped off my coolant. I drank coffee and cocoa. ?? easy.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
