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Gross Buick of Marshfield

(225 reviews)
Visit Gross Buick of Marshfield
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (715) 502-4816 (715) 502-4816
Used (715) 502-4817 (715) 502-4817
Service (715) 502-4815 (715) 502-4815

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gross Buick of Marshfield from DealerRater.

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They changed my oil.

They changed my oil. Topped off my coolant. I drank coffee and cocoa. ?? easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great communication and service.

Great communication and service. Mark Beck, service manager is always helpful and addresses my concerns!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Friendly people. Nice waiting area. Kept me informed. Positive experience every time. I'm satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I used Gross Buick because my local dealer was booked

I used Gross Buick because my local dealer was booked out. They did a great job as I was very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

As a person with limited ability to get around i.

As a person with limited ability to get around i.e. walking, getting in and out of vehicles, etc., staff is always willing to help ensure I have the right loaner, on time service work and listens. Ari knew I was running late for an appointment so she simply said, take the keys and I will send you the paperwork. Plus she made sure my vehicle was parked in a place that I could get to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff at service center are so helpful.

Staff at service center are so helpful. They listen and are so accommodating. I receive prompt service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brandon has excellent customer service!

Brandon has excellent customer service! He came to greet me the first time I had came just to see what they had in their lot. He was very knowledgeable with the vehicles and was very helpful in helping me make sure I had everything I needed when working with my bank for financing and purchasing my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant and helpful Willing to listen to our concerns

Pleasant and helpful Willing to listen to our concerns and give us timely appointments. Bravo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris at Gross Motors was very friendly and easy to work

Chris at Gross Motors was very friendly and easy to work with. He wasn’t pushy and understood what I was looking for. They patiently waited for me to get my finances in order to purchase my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealership works very well to satisfy their

This dealership works very well to satisfy their customers needs in a vehicle. The sales team was a pleasure to work with in getting my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.