Reviews
They changed my oil.
They changed my oil. Topped off my coolant. I drank coffee and cocoa. ?? easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication and service.
Great communication and service. Mark Beck, service manager is always helpful and addresses my concerns!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Friendly people. Nice waiting area. Kept me informed. Positive experience every time. I'm satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I used Gross Buick because my local dealer was booked
I used Gross Buick because my local dealer was booked out. They did a great job as I was very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As a person with limited ability to get around i.
As a person with limited ability to get around i.e. walking, getting in and out of vehicles, etc., staff is always willing to help ensure I have the right loaner, on time service work and listens. Ari knew I was running late for an appointment so she simply said, take the keys and I will send you the paperwork. Plus she made sure my vehicle was parked in a place that I could get to.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff at service center are so helpful.
Staff at service center are so helpful. They listen and are so accommodating. I receive prompt service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon has excellent customer service!
Brandon has excellent customer service! He came to greet me the first time I had came just to see what they had in their lot. He was very knowledgeable with the vehicles and was very helpful in helping me make sure I had everything I needed when working with my bank for financing and purchasing my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant and helpful Willing to listen to our concerns
Pleasant and helpful Willing to listen to our concerns and give us timely appointments. Bravo
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris at Gross Motors was very friendly and easy to work
Chris at Gross Motors was very friendly and easy to work with. He wasn’t pushy and understood what I was looking for. They patiently waited for me to get my finances in order to purchase my vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This dealership works very well to satisfy their
This dealership works very well to satisfy their customers needs in a vehicle. The sales team was a pleasure to work with in getting my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
