Gross Buick of Marshfield

I have been going there for over 20 years. I trust them Most of them are very good and have knowledge.

Very helpful all around. Kate was amazing and should be commended. Would recommend to others.

Purchased a new vehicle I ordered a vehicle that didn't come in by the time I needed it so they found one at another dealership to make sure I got what I needed

No They have always treated me very well!!!!!! ?? ?? ?? ?? ?? ?? ??

Kind of disappointed that it took 1 hour for just an oil change ?? It shouldn't take that long

Kind of xxxxxx that I asked to have them check my trucks phone charger and checked the usb ports instead and charged me 19.95 to say the usb ports need to be replaced. The USB ports work fine. The trucks phone charger only charges sometimes. Miscommunication I guess, but don't charge me for it! I don't know why the xxxx I paid for it. I guess it was part of the bigger bill.

Nice doing bussiness with you, thanks for waiting for us to get things ready, thanks.

Took our Mercedes for an oil change and tire rotation. Waited quite awhile for the services to be done. They did an inspection was told our brake pads were at 60 percent, went on a road trip, had to take it to a local dealership and found out we were actually metal on metal with our brakes. Had to have them replaced. Was very upset that we were not told this in Marshfield as it was such a safety hazard.

Outrageous service prices and crap loaner vehicles Rude staff that made fun of me for not having 1400 dollars to pay for a repair

Very friendly and knowledgeable. I didn't have a appointment but needed to have my vehicle looked at and they took care of me on the spot.