Reviews
My salesman was great, he made it a pleasurable
My salesman was great, he made it a pleasurable experience for me. As well as seeing to my needs.
My salesman was great, he made it a pleasurable
My salesman was great, he made it a pleasurable experience for me. As well as seeing to my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Alex! We’re glad to hear that your experience at Rivard Buick GMC was pleasurable and that our salesman was able to meet your needs. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Rivard Buick GMC
J.r. was amazing. I would recomend this dealership to
J.r. was amazing. I would recomend this dealership to anyone in the market for a truck.
J.r. was amazing. I would recomend this dealership to
J.r. was amazing. I would recomend this dealership to anyone in the market for a truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about Rivard Buick GMC, Bruno! We're thrilled to hear that J.R. provided you with amazing service and that you would recommend us to others looking for a truck. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Team at Rivard Buick GMC
Great Dealership and easy to work with.
Great Dealership and easy to work with. John Roberts is an amazing professional! From NC but decided to purchase from Rivard in FL
Great Dealership and easy to work with.
Great Dealership and easy to work with. John Roberts is an amazing professional! From NC but decided to purchase from Rivard in FL
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Rivard Buick GMC. John Roberts truly is a professional, and we’re glad he could assist you in your purchase all the way from North Carolina. We appreciate your trust in us and look forward to seeing you again! Sincerely, The Team at Rivard Buick GMC
Barry is probably one of the most degrading and rudest
Barry is probably one of the most degrading and rudest person I have ever met. The entire interaction was extremely hostile and uncomfortable. My fiancé is a big car guy and knows just about everything to do with cars and then entire time Barry is just downplaying his knowledge and acting like he doesn’t know anything. Barry wouldn’t listen to anything we had to say and everything has to go his way or he gets extremely passive aggressive to the point where you just have to leave. I’m honest to god not sure where he’s getting good reviews from but please do not buy with him.
Barry is probably one of the most degrading and rudest
Barry is probably one of the most degrading and rudest person I have ever met. The entire interaction was extremely hostile and uncomfortable. My fiancé is a big car guy and knows just about everything to do with cars and then entire time Barry is just downplaying his knowledge and acting like he doesn’t know anything. Barry wouldn’t listen to anything we had to say and everything has to go his way or he gets extremely passive aggressive to the point where you just have to leave. I’m honest to god not sure where he’s getting good reviews from but please do not buy with him.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Kaleigh. We appreciate your feedback and understand that your interaction with Barry did not meet your expectations. At Rivard Buick GMC, we strive to provide a welcoming and respectful environment for all our customers. Your insights are invaluable, and we would like to discuss your concerns further. Please feel free to contact us directly. Thank you again for your feedback. Sincerely, The Team at Rivard Buick GMC
I have reached out to Rivard GMC many, many times and
I have reached out to Rivard GMC many, many times and now, almost three months after my purchase, they’ve not yet sent my refund back to me (as an out of state buyer, their third party service overestimated the taxes due and overestimate to be sure they don’t get beat or have to chase money). They are not trustworthy (they told me monies would be refunded quickly) and don’t follow-up or do what they’ve said they were going to, BEWARE!!!
I have reached out to Rivard GMC many, many times and
I have reached out to Rivard GMC many, many times and now, almost three months after my purchase, they’ve not yet sent my refund back to me (as an out of state buyer, their third party service overestimated the taxes due and overestimate to be sure they don’t get beat or have to chase money). They are not trustworthy (they told me monies would be refunded quickly) and don’t follow-up or do what they’ve said they were going to, BEWARE!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Kevin. We understand your frustration regarding the delay in your refund process, and we appreciate your patience during this time. Your feedback is important to us, and we aim to uphold our standards of service. Sincerely, The Team at Rivard Buick GMC
I went to the dealership was greeted by everyone.
I went to the dealership was greeted by everyone. They called Mr. Oliver for me. I told him what I was looking for. He went and got the truck pulled it around front and it's what I was looking for
I went to the dealership was greeted by everyone.
I went to the dealership was greeted by everyone. They called Mr. Oliver for me. I told him what I was looking for. He went and got the truck pulled it around front and it's what I was looking for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Warren! We're happy to hear you had such a positive experience at Rivard Buick GMC and that Oliver was able to assist you in finding the perfect truck. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, The Team at Rivard Buick GMC
The purchase experience was pleasant and professional.
The purchase experience was pleasant and professional. Our salesman, Edward was very kind and helpful, before and after the sale..Everyone we dealt was very courteous and respectful.
The purchase experience was pleasant and professional.
The purchase experience was pleasant and professional. Our salesman, Edward was very kind and helpful, before and after the sale..Everyone we dealt was very courteous and respectful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Gerald! We're thrilled to hear that your purchase experience at Rivard Buick GMC was pleasant and professional. It's great to know that Edward and our team were able to assist you with kindness and respect. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Rivard Buick GMC
My salesman was Mike, and he was very helpful, and we
My salesman was Mike, and he was very helpful, and we bought the GMC from him.
My salesman was Mike, and he was very helpful, and we
My salesman was Mike, and he was very helpful, and we bought the GMC from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Charlie! We're glad to hear that Mike provided you with helpful service during your purchase of the GMC. Your feedback is important to us at Rivard Buick GMC. We hope to see you again soon! Sincerely, The Team at Rivard Buick GMC
Do not do business with this car dealership.
Do not do business with this car dealership. The service team is inept and cost me over $2,000 because they did not do their due diligence. I purchased a car in January and already have had to take it in multiple times for repairs. I thought nothing of it and paid them because I figured they knew what they were doing. Come to find out that the repairs were all actually under warranty and they still charged me. When I brought it up with them and asked for a reimbursement they told me that it is not their problem and to deal with it elsewhere. What a nightmare.
Do not do business with this car dealership.
Do not do business with this car dealership. The service team is inept and cost me over $2,000 because they did not do their due diligence. I purchased a car in January and already have had to take it in multiple times for repairs. I thought nothing of it and paid them because I figured they knew what they were doing. Come to find out that the repairs were all actually under warranty and they still charged me. When I brought it up with them and asked for a reimbursement they told me that it is not their problem and to deal with it elsewhere. What a nightmare.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us, Joshua. We understand your concerns regarding the service you received at Rivard Buick GMC. It’s important to us that our customers feel supported and valued. We encourage you to reach out directly to our management team so we can discuss this matter further. Your feedback is appreciated, and we strive to uphold our standards of service. Sincerely, The Team at Rivard Buick GMC
Do not do business with this car dealership.
Do not do business with this car dealership. The service team is inept and cost me over $2,000 because they did not do their due diligence. I purchased a car in January and already have had to take it in multiple times for repairs. I thought nothing of it and paid them because I figured they knew what they were doing. Come to find out that the repairs were all actually under warranty and they still charged me. When I brought it up with them and asked for a reimbursement they told me that it is not their problem and to deal with it elsewhere. What a nightmare.
Do not do business with this car dealership.
Do not do business with this car dealership. The service team is inept and cost me over $2,000 because they did not do their due diligence. I purchased a car in January and already have had to take it in multiple times for repairs. I thought nothing of it and paid them because I figured they knew what they were doing. Come to find out that the repairs were all actually under warranty and they still charged me. When I brought it up with them and asked for a reimbursement they told me that it is not their problem and to deal with it elsewhere. What a nightmare.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Josh. We appreciate your feedback and understand your concerns regarding the service you received at Rivard Buick GMC. We strive to provide high-quality service and support for all our customers, and it’s important to us that your situation is addressed. Please reach out to us directly so we can discuss this further. Thank you again for your feedback, and we hope to have the opportunity to assist you better in the future. Sincerely, The Team at Rivard Buick GMC