Reviews
Rolling cargo bed cover
A rolling cover was installed, however during recent storms I felt the cover had issues due to the abundance of water accumulated. I was directed to the service manager Matt Scott. With photos I presented, he was concerned as well. A new cover was installed and voila! Repaired to satisfaction. I must also add that Matt and his team were courteous, attentive and I felt went to whatever limits needed to address my concerns. I applaud them and look forward to future vehicle services when due and needed. Thank you Mr. Scott!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you for taking the time to leave us a review. We set high expectations for ourselves so it's gratifying to hear you had a positive service experience with Matt and the team. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!
Used truck purchase
I purchased a GMC 2016 lifted truck on the (31July2020). Mr Joe Bauman was the sales person that assisted me.I had viewed and driven this vehicle a couple of days prior and was rather taken with it.The truck would suit my future needs. Joe answered all my questions that came up and educated me on the mechanics of the vehicle which I were not familiar to me. Joe is courteous and I did not feel pressured or rushed to make a purchase nor persuaded toward any other vehicle (as I've experienced with some dealerships that want to clear the lot). I felt comfortable working with Joe on the purchase and hope to receive good service on the vehicle when needed and due. Thank you Mr. Bauman, you be the man!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Dave Arbogast Buick-GMC and we hope to see you again!
Vehicle purchase
I purchased a GMC 2016 lifted truck on the (31July2020). Mr Joe Bauman was the sales person that assisted me.I had viewed and driven this vehicle a couple of days prior and was rather taken with it.The truck would suit my future needs. Joe answered all my questions that came up and educated me on the mechanics of the vehicle which I were not familiar to me. Joe is courteous and I did not feel pressured or rushed to make a purchase nor persuaded toward any other vehicle (as I've experienced with some dealerships that want to clear the lot). I felt comfortable working with Joe on the purchase and hope to receive good service on the vehicle when needed and due. Thank you Mr. Bauman, you be the man!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Called for Service / Ziebart help on possible loaner...
Called for Service / Ziebart help on possible loaner since I live an hour away. She tried to help; unfortunately our conversation didn‘t resolve issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great experience from a distance...
Larry Oaks was patient and did a great job of selling to us from a distance...we live in Virginia and never got close to the Arbogast dealership, but the process was the best I have ever experienced in car buying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Service
Every time I get a service they can’t lube the truck 2016 Silverado crew cab there are 9 geese ports I have to return every time because they can’t do it right
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry Murlin was awesome. He made a dream come true for...
Terry Murlin was awesome. He made a dream come true for me. I got truck of my dreams thanks to Terry. He made it easy and made me feel like family. I will never go anywhere else because of him. Thank you so much Terry
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought pre-owened dodge ram with issues..no help from dealer
We purchased a pre-owned 2017 Ram 1500 longhorn with about 17K miles. Worst buying experience ever. I was shown a clean vehicle report and all seemed good. I mild fender bender on my part revealed previous damage. So I get curious and run my own CarFax report, paid 40$, and found that there was in fact previous rear damage, as well as, previous front damage reported. Dealer is not willing to help. Kept the truck for 5 days......and found nothing wrong. There has never been any follow up of any kind concerning this issues. The service dept didn't even document what they did. I would never EVER do business with this dealership again. I make sure to mention this to any and all friends who might be in the market for a vehicle. NOT worth the hassle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Happy Buyer
I would love to share our feelings of trust with this dealership we have been through 3 teenager drivers car purchases and our vehicle purchase. Now we are in the next chapter of our story and are buying a vehicle to haul three car seats yes grandbabies. With this being said our fear and concern for safe vehicles were put to rest with the quality and customer service of the folks at Dave Arbogast Mark Lindenauer thanks for treating and taking care of our family like they were your own. I appreciate you more than words can say. And a shout out to Dave our finance hero thanks for getting us the best rate and keeping our payment better than request. Truly top notch customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
buyer
Joe bauman gave me great service in buying my used car . I got a good trading for my car. Joe went above and beyond what most sales men do for my deal Thanks, Randy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you so much for letting us know how we did. We're so glad to hear that Joe could go above and beyond your car buying expectations! If you need anything else, we're always happy to assist. Enjoy your new car!
