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Kelly Cadillac

(986 reviews)
Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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Amazing experience.

Amazing experience. The entire staff was pleasant and polite. Kim was great and was very accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your business. We appreciate the 5 Star Dealer Rater Review and will make sure Kim hears about it. Have a great day! Sincerely, Kelley and Geoff Kelly

Dealer response

Hi Glenn, We can't wait to share our amazing service department with you. We call it the "backbone" of the dealership! All the best, Kelley Kelly

Consumer response

It was my pleasure. Happy to brag about you. I’m looking forward to receiving the same outstanding care from your service department for many years to come. Have a great weekend!

Joey and all the team at Kelly are amazing customer

Joey and all the team at Kelly are amazing customer service is above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hello Holly! Thank you very much for your business. We hope you are enjoying your CTS. It is such a beautiful vehicle. We will make sure Joey hears about your 5 Star Dealer Rater Review. Have a great day and we look forward to taking great care of your CTS. Sincerely, Kelley and Geoff Kelly

Very nice working with everyone at Kelly Cadillac!

Very nice working with everyone at Kelly Cadillac! Uzma gently led me through the whole process. This made my car shopping experience very pleasant! Hat off to Geoff Kelly and his amazing staff! Lee Pryma

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your business and taking the time to fill out the 5 Star Dealer Rater Review. We look forward to taking great care of your vehicle. Have a great day! Sincerely, Kelley and Geoff Kelly

Uzma is a pleasure to work with.

Uzma is a pleasure to work with. She is very professional, helpful and friendly. Everyone at Kelly has always been willing to do whatever is needed to help. As a long time customer I have always been very satisfied with the sales and service at Kelly Cadillac. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello!! Thank you very much for your continued business. It is always nice to do business with nice people. We appreciate the 5 Star Dealer Rater Review. Have a great day. Sincerely, Kelley and Geoff Kelly

We walked on the lot looking to learn more about a

We walked on the lot looking to learn more about a Cadillac Escalade, and a few days later, we owned one! Kim was the first person to greet us, and she encouraged a test drive, and answered every question we could think of. Everyone was very welcoming and we felt comfortable making such a big decision. Thank you, Kelly Cadillac!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Zooks! First of all, thank you for your business. We really enjoyed working with you both. Thank you for all of the recommendations and the social media interaction. So... how is your Escalade?? We look forward to taking great care of it. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

The treatment I received from Joey and the entire staff

The treatment I received from Joey and the entire staff at Kelly Cadillac was second to none! They made me feel at home and part of the family. They are very transparent, and have a low pressure environment. I highly recommend Kelly Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Lebos!! Thank you very much for your business. We hope you are enjoying your CT5 - it is such a nice car. We will share your kind words with Joey. If you need anything, please get in touch. Have a great weekend. Sincerely, Kelley and Geoff Kelly

Excellent buying experience.

Excellent buying experience. Uzma was awesome. Geof Kelly the owner is on site and great to deal with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello!! Thank you very much for your business. We hope you are enjoying your new vehicle! The 5 Star Dealer Rater Review is appreciated. We will make sure Uzma hears about this review. Have a great weekend. Sincerely, Kelley and Geoff Kelly

My husband and I are grateful and pleased with the

My husband and I are grateful and pleased with the service and treatment received at Kelly Cadillac. Ask for Uzma! She is an amazing salesperson. Her pleasant and helpful disposition made our experience worthwhile. Thank you so much for the special attention you gave us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello!! Thank you very much for your business! We will share your kind review with Uzma! We agree with you. The 5 Star Dealer Rater review is appreciated. If you need anything, please give us a call. Have a great day... you made ours! Sincerely, Kelley and Geoff Kelly

Kim our sales person was very.

Kim our sales person was very. verse about the options on our new. XT6. ,. The sales manager met us with good deal on our trade in and our new car. It was a pleaser doing business with Kelly Cadillac .This was our second XT6 we brought this year from Kelly Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. and Mrs. Limmer! We hope you are enjoying your new Cadillac(s)!!!! You are both such a pleasure to do business with! Thank you for taking the time to come in and let us take your picture. IF you need anything... please contact us! Sincerely, Kelley and Geoff Kelly

Kim was exceptional, hit back yo me when she said she

Kim was exceptional, hit back yo me when she said she would. Knew just what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Kathy! Thank you very much for your business. We hope you are enjoying your XT6. The 5 Star Dealer Rater Review is appreciated. We will make sure Kim hears about your review. Please let us know if you need anything. Sincerely, Kelley and Geoff Kelly