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Kelly Cadillac

(986 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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Fantastic customer service!

Fantastic customer service! Thanks Uzma, John and Glen! I’ll definitely highly recommend your business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

WOW! Thank you very much for the 5 Star Dealer Rater review. We hope you are enjoying your BMW. It is such a beautiful vehicle. Have a great day, you made ours! Sincerely, Kelley and Geoff Kelly

Great person to deal with.

Great person to deal with. No pressure at all Kept in constant touch while waiting for vehicle to arrive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Sharon!! Thank you very much for your business. We hope you are enjoying your XT5. We appreciate the time you took to fill out the Dealer Rater. If you need anything, please reach out! Have a great weekend. Sincerely, Kelley and Geoff Kelly

Super employees!

Super employees! Very personable & they seem to really care about you & not just about the sale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your business. We hope you are enjoying you new vehicle. We will share your kind words with Uzma and Glenn. Have a great day...you made ours! Sincerely, Kelley and Geoff Kelly

Kelly Cadillac was spacious, well kept, inviting and

Kelly Cadillac was spacious, well kept, inviting and welcoming. So glad I went to Kelly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Joy! Thank you so much for your business. We hope you are enjoying your new Cadillac! That color is stunning! We appreciate the 5 Star Dealer Rater Review. If you need anything, please let us know. Have a great day! Sincerely, Kelley and Geoff Kelly

Consumer response

My car is doing great! Thanks Kelley and Geoff for your help and providing great people like Joey, Glenn and John to work with. Great Dealership!!

On a whim, we drove onto the lot with no intention of

On a whim, we drove onto the lot with no intention of buying. A beautiful 2016 SRX caught our eye with a listing price that was extremely reasonable. We were met by Joey Fellenbaum who was a delight to deal with. We have never experienced a car salesman who did not pressure for a sale. We decided that night to purchase. At closing, finance manager, Glenn Davis, was extremely knowledgeable and efficiently explained each document and answered every question in detail. When paperwork was complete, Joey met us at the car. He had filled the tank then spent a lengthy amount of time going over the operations of the dashboard. The show room was clean and beautiful. The entire process was very pleasant. We can’t say enough about our experience with Kelly Cadillac and would highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you so much for your business, we hope you are enjoying your SRX! We will make sure that everyone hears about your 5 Star Dealer Rater Review. If you need anything, please get in touch. Have a great weekend! Sincerely, Kelley and Geoff Kellly

Outstanding.

Outstanding. Everyone treated us like we were family. Everyone knew their jobs well. A lot of the features on the new vehicle were new to us. Uzma spent quite a bit of time going over all the XT5’s features. She also asked us to return after a week to go over the car’s features again after we have driven it a week. She knew we would have some questions and wanted to make sure we understood everything. All in all it was a great car buying experience at Kelly Cadillac. And we are not hesitating to tell everyone about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. And Mrs. Vedock, thank you very much for your business. We hope you are enjoying your XT5. We will make sure Uzma hears about your 5 Star Review. Have a great day! Since, Kelley and Geoff Kelly

Uzma was perfect and even came in on her day off for me.

Uzma was perfect and even came in on her day off for me. The experience was pleasant and exactly what I would expect from a professional establishment. Highly recommend Kelly Cadillac to anyone! I will be a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello and THANK YOU!! We really appreciate your business and we hope you are enjoying your Escalade! The 5 Star Dealer Rater Review is so thoughtful of you! We will make sure everyone hears about your kind words and we are very happy to have you as a customer for life! Sincerely, Kelley and Geoff Kelly

I am extremely pleased with Kim and Kelly Cadillac.

I am extremely pleased with Kim and Kelly Cadillac. Kim was very professional and helpful throughout the entire process of my sale. She is definitely a great asset to Kelly Cadillac because she sincerely wanted me to be satisfied. This is my fourth Cadillac from Kelly and I have always been very satisfied with their top notch customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hello Suzette, Thank you very much for the 5 Star Dealer Rater Review. We hope you are enjoying your new XT6. It is a beautiful vehicle. We always appreciate your continued business. Thank you and have a great day! Sincerely, Kelley and Geoff Kelly

Great service.

Great service. Ownership and staff are dedicated to the local community. Everyone works as a team to earn your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! WOW... thank you very much for your 5 Star Dealer Rater Review. We appreciate your business. We hope you are enjoying your Lexus. Have a great day/ you made ours! Sincerely, Kelley and Geoff Kelly

Kim was wonderful to work with and made the buying

Kim was wonderful to work with and made the buying process seamless. She went above and beyond sending custom videos of the vehicles I was considering and make sure all the finishing touches were put on the car. I give them kelly Cadillac a 10/10. Special thanks to Glenn for having everything ready to go and easy to finalize the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Valerie! Thank you for taking the time to fill out a "10/10" Dealer Rater Review. We will make sure to share your kind words with Kim. We hope you are enjoying you Escalade! We look forward to taking great care of your Escalade. Sincerely, Kelley and Geoff Kelly