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Kelly Cadillac

(985 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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I recently purchased a preowned SRX from Kelly and can...

I recently purchased a preowned SRX from Kelly and can not express enough how well I was treated throughout the whole process. I wasn't looking to purchase but Joey was able to assist me by showing me options with low pressure. Would highly recommend purchasing from Kelly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Tina! Thank you so much for your business. We hope you are enjoying your SRX. We couldn't agree more... Joey is an excellent salesperson. We will make sure Joey hears about this 5 Star review. If you need anything, we are here to assist. Enjoy your day and be safe! Sincerely, Kelley and Geoff Kelly

We recently purchased a pre-owned vehicle at Kelly...

We recently purchased a pre-owned vehicle at Kelly Cadillac and it was a great experience. Everything was ready when we arrived and the process was smooth and quick. Uzma was our sales person and she was very friendly and helpful through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for your business. We appreciate that you took time out of your schedule to fill out a Dealer Rater Review - thanks for the 5 Stars! We will make sure Uzma hears about this wonderful review. Please let us know if you need anything at all! Enjoy your Touarge! Sincerely, Kelley and Geoff Kelly

The customer service we received from everyone we dealt...

The customer service we received from everyone we dealt with at Kelly Cadillac was superior. We were treated like family from the time we walked through their doors. By the end of our transaction I felt like I was a personal friend with everyone I talked to. Our salesperson, Uzma, is fantastic. The personal level of attention she gave us and her above and beyond customer service made buying our XT5 a very pleasant experience. This will be our first stop for the next car purchase we make.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We hope you are enjoying your XT5! Thank you very much for the 5 Star Dealer Rater Review. It means a great deal to us that you took time out of your day to write this review. We agree... Uzma is fantastic! We look forward to taking great care of your XT5. Have a wonderful day. Sincerely, Kelley and Geoff Kelly

I recently purchased a 015 cadillac srx from Kelly...

I recently purchased a 015 cadillac srx from Kelly cadillac. Every one was very couteous . I worked with Uzma Shafqat . Very knowledgeable and polite. There service department is a 5 star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your 5 Star Dealer Rater Review. We appreciate your business and very happy you are please with our Service Department. We will pass along your kind words to Uzma. Have a great day and be safe out there! Sincerely, Kelley and Geoff Kelly

We recently purchased a Cadillac XT6 from Kelly Cadillac....

We recently purchased a Cadillac XT6 from Kelly Cadillac. Everyone was very courteous, knowledgeable and friendly. We also traded in two vehicles with the purchase and everything went very smoothly. Uzma was our sales person and she was great. We will gladly recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for taking the time to fill out a Dealer Rater Review. We hope you are enjoying your XT6. Geoff and I agree with you ... Uzma is great!! We are here for you if you need anything. Thank you again. Sincerely, Kelley and Geoff

I recently purchased a used car from Kelly Cadillac and I...

I recently purchased a used car from Kelly Cadillac and I had a most pleasant buying experience. Their excellent customer service should be used as a model for other dealerships to follow. I was treated with the upmost respect and professionalism throughout the buying process. Kim, my sales consultant, provided me all of the information I requested regarding the car that I eventually purchased. Kim answered all of my questions and made my buying experience very easy. She is a wonderful sales consultant who takes a lot of pride in her job. Glenn, in the finance department, is a true professional and provided me with great service in signing all of the required forms for buying a call. He had everything very well organized for me to sign. He made the process very easy. Additionally, I would like to say that Kelly Cadillac is wonderful place to purchase a vehicle. I was so impressed with their overall friendliness and courtesy to the customer. I can tell that customer service is very important to them and is not just a slogan. Thank you to all of the Kelly Cadillac staff that made my buying a real pleasure. Many thanks also to the owners, Geoff and Kelley. You have a first class dealership and I greatly appreciate all your assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello David, First of all "WOW", your review has brought us a lot of joy today! Thank you for your kind words and your business. We know you have a choice when buying... we are glad you chose us! We are in agreement, Kim is a true professional consultant. Your review will be shared with Glenn too! Again, thank you for the 5 Star Dealer Rater Review. Be safe and enjoy your Impala! Sincerely, Kelley and Geoff Kelly

I found the right vehicle at the best price. Your sales...

I found the right vehicle at the best price. Your sales consultant Kim is an asset to your dealership, professional, very informed and a pleasure to work with. She was there every step of the way. By the way we live in Florida, she had the vehicle shipped to us, it arrived in perfect condition. Thank you Kim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello to you in Sunny Florida! Thank you very much for your business. We hope you are enjoying your new CT5 - such a beautiful vehicle. We will share your kind Dealer Rater Review with Kim. Be safe! Sincerely, Kelley and Geoff Kelly

Happy Friday 8 January 2021!!!!!!!!!!!!!!What a breath...

Happy Friday 8 January 2021!!!!!!!!!!!!!! What a breath of fresh air!!! Very impressed with the level of professionalism, courtesy, and we felt comfortable that Kelly Cadillac followed CDC covid safety guidelines. A fair price, great service coupled with detailed explanations, met and exceeded our buying expectations. Like I said, REFRESHING!! Kim, our sales representative, is a ROCK STAR. She truly made us feel appreciated, wanted and was willing to work for our business. If I win the lottery.....I'm buying a NEW caddie from Kelly Cadillac!! Spread Peace and Be Kind :) Anne Taylor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Anne, Thank you very much for your business. We will make sure Kim (aka. Rock Star!!) hears about your 5 Star Dealer Rater Review. Be safe and enjoy your Pacifica! Sincerely, Kelley and Geoff Kelly

This was the third car we purchased from Kelly. Over the...

This was the third car we purchased from Kelly. Over the years, they have been honest, professional, fair and friendly. We also use their service department and have always been pleased. We will continue to do business with Kelly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your continued business. It means a lot to us that you took time out of your day to write this review. We hope you are enjoying your XT4, We look forward to taking great care of it! Happy/ Healthy New Year! Sincerely, Kelley and Geoff Kelly

Very easy dealership to work with. There is no pressure...

Very easy dealership to work with. There is no pressure and they will accommodate any reasonable request. Uzma, our salesperson, is knowledgeable and friendly. A very low key, high service family business. This is our second car purchased from them so we know the service department is very well staffed and efficient and will continue to have our car serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your 5 Star Dealer Rater Review. We appreciate your continued business and it is our privilege to take care of your service needs. We hope you have a very Happy New Year. Sincerely, Kelley and Geoff Kelly