Reviews
I recently purchased a preowned SRX from Kelly and can...
I recently purchased a preowned SRX from Kelly and can not express enough how well I was treated throughout the whole process. I wasn't looking to purchase but Joey was able to assist me by showing me options with low pressure. Would highly recommend purchasing from Kelly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tina! Thank you so much for your business. We hope you are enjoying your SRX. We couldn't agree more... Joey is an excellent salesperson. We will make sure Joey hears about this 5 Star review. If you need anything, we are here to assist. Enjoy your day and be safe! Sincerely, Kelley and Geoff Kelly
We recently purchased a pre-owned vehicle at Kelly...
We recently purchased a pre-owned vehicle at Kelly Cadillac and it was a great experience. Everything was ready when we arrived and the process was smooth and quick. Uzma was our sales person and she was very friendly and helpful through the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you for your business. We appreciate that you took time out of your schedule to fill out a Dealer Rater Review - thanks for the 5 Stars! We will make sure Uzma hears about this wonderful review. Please let us know if you need anything at all! Enjoy your Touarge! Sincerely, Kelley and Geoff Kelly
The customer service we received from everyone we dealt...
The customer service we received from everyone we dealt with at Kelly Cadillac was superior. We were treated like family from the time we walked through their doors. By the end of our transaction I felt like I was a personal friend with everyone I talked to. Our salesperson, Uzma, is fantastic. The personal level of attention she gave us and her above and beyond customer service made buying our XT5 a very pleasant experience. This will be our first stop for the next car purchase we make.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! We hope you are enjoying your XT5! Thank you very much for the 5 Star Dealer Rater Review. It means a great deal to us that you took time out of your day to write this review. We agree... Uzma is fantastic! We look forward to taking great care of your XT5. Have a wonderful day. Sincerely, Kelley and Geoff Kelly
I recently purchased a 015 cadillac srx from Kelly...
I recently purchased a 015 cadillac srx from Kelly cadillac. Every one was very couteous . I worked with Uzma Shafqat . Very knowledgeable and polite. There service department is a 5 star.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you very much for your 5 Star Dealer Rater Review. We appreciate your business and very happy you are please with our Service Department. We will pass along your kind words to Uzma. Have a great day and be safe out there! Sincerely, Kelley and Geoff Kelly
We recently purchased a Cadillac XT6 from Kelly Cadillac....
We recently purchased a Cadillac XT6 from Kelly Cadillac. Everyone was very courteous, knowledgeable and friendly. We also traded in two vehicles with the purchase and everything went very smoothly. Uzma was our sales person and she was great. We will gladly recommend them to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you very much for taking the time to fill out a Dealer Rater Review. We hope you are enjoying your XT6. Geoff and I agree with you ... Uzma is great!! We are here for you if you need anything. Thank you again. Sincerely, Kelley and Geoff
I recently purchased a used car from Kelly Cadillac and I...
I recently purchased a used car from Kelly Cadillac and I had a most pleasant buying experience. Their excellent customer service should be used as a model for other dealerships to follow. I was treated with the upmost respect and professionalism throughout the buying process. Kim, my sales consultant, provided me all of the information I requested regarding the car that I eventually purchased. Kim answered all of my questions and made my buying experience very easy. She is a wonderful sales consultant who takes a lot of pride in her job. Glenn, in the finance department, is a true professional and provided me with great service in signing all of the required forms for buying a call. He had everything very well organized for me to sign. He made the process very easy. Additionally, I would like to say that Kelly Cadillac is wonderful place to purchase a vehicle. I was so impressed with their overall friendliness and courtesy to the customer. I can tell that customer service is very important to them and is not just a slogan. Thank you to all of the Kelly Cadillac staff that made my buying a real pleasure. Many thanks also to the owners, Geoff and Kelley. You have a first class dealership and I greatly appreciate all your assistance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello David, First of all "WOW", your review has brought us a lot of joy today! Thank you for your kind words and your business. We know you have a choice when buying... we are glad you chose us! We are in agreement, Kim is a true professional consultant. Your review will be shared with Glenn too! Again, thank you for the 5 Star Dealer Rater Review. Be safe and enjoy your Impala! Sincerely, Kelley and Geoff Kelly
I found the right vehicle at the best price. Your sales...
I found the right vehicle at the best price. Your sales consultant Kim is an asset to your dealership, professional, very informed and a pleasure to work with. She was there every step of the way. By the way we live in Florida, she had the vehicle shipped to us, it arrived in perfect condition. Thank you Kim!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello to you in Sunny Florida! Thank you very much for your business. We hope you are enjoying your new CT5 - such a beautiful vehicle. We will share your kind Dealer Rater Review with Kim. Be safe! Sincerely, Kelley and Geoff Kelly
Happy Friday 8 January 2021!!!!!!!!!!!!!!What a breath...
Happy Friday 8 January 2021!!!!!!!!!!!!!! What a breath of fresh air!!! Very impressed with the level of professionalism, courtesy, and we felt comfortable that Kelly Cadillac followed CDC covid safety guidelines. A fair price, great service coupled with detailed explanations, met and exceeded our buying expectations. Like I said, REFRESHING!! Kim, our sales representative, is a ROCK STAR. She truly made us feel appreciated, wanted and was willing to work for our business. If I win the lottery.....I'm buying a NEW caddie from Kelly Cadillac!! Spread Peace and Be Kind :) Anne Taylor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Anne, Thank you very much for your business. We will make sure Kim (aka. Rock Star!!) hears about your 5 Star Dealer Rater Review. Be safe and enjoy your Pacifica! Sincerely, Kelley and Geoff Kelly
This was the third car we purchased from Kelly. Over the...
This was the third car we purchased from Kelly. Over the years, they have been honest, professional, fair and friendly. We also use their service department and have always been pleased. We will continue to do business with Kelly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you very much for your continued business. It means a lot to us that you took time out of your day to write this review. We hope you are enjoying your XT4, We look forward to taking great care of it! Happy/ Healthy New Year! Sincerely, Kelley and Geoff Kelly
Very easy dealership to work with. There is no pressure...
Very easy dealership to work with. There is no pressure and they will accommodate any reasonable request. Uzma, our salesperson, is knowledgeable and friendly. A very low key, high service family business. This is our second car purchased from them so we know the service department is very well staffed and efficient and will continue to have our car serviced there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you very much for your 5 Star Dealer Rater Review. We appreciate your continued business and it is our privilege to take care of your service needs. We hope you have a very Happy New Year. Sincerely, Kelley and Geoff Kelly
