Reviews
Great experience buying a new XT4 from Kelly Cadillac....
Great experience buying a new XT4 from Kelly Cadillac. From the start my salesperson ,Uzma, made me feel comfortable and listened to my wants and needs and helped show me the models. Marc was also very helpful. Everyone in the dealership is friendly and receptive. The owner, Kelly, came over to welcome me. The business manager, Glen Davis, was thorough and patient while explaining the purchase paperwork
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you so much for your business. We hope you are enjoying your XT4. We agree...Uzma is a very good listener and seems to find just the right vehicle for her customers. We will make sure everyone hears about your 5 Star Review. We look forward to taking great care of your XT4. Sincerely, Kelley and Geoff Kelly
I was looking for a Cadillac Xt5 and called Kelly...
I was looking for a Cadillac Xt5 and called Kelly Cadillac and spoke with Uzma Shasqat and told her her color and what I was looking for, within 1 week they found my car. Uzma is the perfect sales lady. She is wonderful to work with and answered all my questions and made my car buying so easy. She exceeded my expectation and will be my friend and sales lady forever. I highly recommend Kelly Cadillac. A problem light came on and they are picking my car up at home and taking it in Wednesday; the service is excellent!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Sue, Thank you very much for your business and the 5 Star Dealer Rater Review. We are very happy you are enjoying your XT5. We agree with you wholeheartedly about Uzma! We will be sure to share your kind words with her. It will be our pleasure taking care of your automotive needs. The Service department will hear about the 5 Stars too! Have a wonderful weekend. Sincerely, Kelley and Geoff Kelly
Kelly Cadillac was a great experience to deal and buy my...
Kelly Cadillac was a great experience to deal and buy my 2017 cadillac cts luxury from before I got there with talking on phone with Joey to when I got there the owners coming over and introducing themselves Geoff and Kelley have a wonderful group of people working for them I was also very happy with the Finance guy glenn for explaining everything perfectly thank you again Kelly Cadillac you made the 2.5 hour drive well worth it thank you again Charlie Pequignot
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Charlie! Thank you very much for your business. We hope you are enjoying that beautiful CTS. We can't wait to share this review with Joey. He really enjoyed working with you. IF you need anything, we are a phone call away. Have a great day - you made ours! Sincerely, Kelley and Geoff Kelly
Excellent customer service...
Excellent customer service knowledgeable,thorough,accommodating.submit,submit,submitted Submit,submit,submit,submit,submit,submit ,submit,submit,submit,submitted,submit,submit,submit,submit,submit,submit
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you very much for your 5 Star Dealer Rater review. We appreciate your business and we look forward to taking care of all of your transportation needs. Sincerely, Kelley and Geoff Kelly
Marc J Gagliardi was the best. My wife and I had the best...
Marc J Gagliardi was the best. My wife and I had the best experience in purchasing a car. We will definitely consider Kelly Cadillac for any future car needs. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Deckman Family! Thank you very much for your business. We look forward to taking great care of your XTS! We agree, Marc is the best! Your 5 Star Dealer Rater Review means a lot to us ~ thank you for taking the time to do this. Be safe out there! Sincerely, Kelley and Geoff Kelly
Just purchased our first Cadillac from Kelly Cadillac. We...
Just purchased our first Cadillac from Kelly Cadillac. We had an amazing experience purchasing our Cadillac. From the moment we walked in to look at the car we were greeted with smiles. We met the Owners. Joey, our sales consultant was amazing he loves what he does and it shows. Glenn Davis the Business Manager was very thorough going through the purchase paperwork. This is our second time working with Kelly Cadillac we had previously purchased a Chevy Silverado and we were treated with the same respect and service. No matter what you buy from Kelly Cadillac you will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ken and Holly! Thank you so much for your continued business. We hope you are enjoying your SRX. It is a beautiful vehicle! We appreciate you taking time out of your day to give us a 5 Star Google Review, that means a lot to us. Joey and Glenn will hear about all of the nice things you said about them too! We look forward to taking good care of your SRX. Have a great day. Sincerely, Kelley and Geoff Kelly
This was my first time purchasing a Cadillac, and it was...
This was my first time purchasing a Cadillac, and it was a pleasant and satisfying experience. Joey worked hard to fulfill my unusual request for faux leather in a luxury vehicle. Thanks, Joey for your tech knowledge, professional and likable sales skills. Kelly Cadillac has a reputation for it's upscale service, which I'm happy to say I received right from the start with a greeting from Owner Geoff Kelly, to interacting with sales consultant Joey Fellenbaum, to the thoroughness of Business Manager Glenn Davis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Andre and Andrea! Thank you so much for your business. We are happy to take "special" orders. We hope you are enjoying your XT4 (heard you are on a road trip ~ styling in your XT4!!). Please know we will share your kind words with Joey and Glenn. Thank you for the 5 Star Review. We look forward to taking care of your XT4. Sincerely, Kelley and Geoff Kelly
Sales staff, Finance department and owners were Great to...
Sales staff, Finance department and owners were Great to work with!! If your looking to buy a Cadillac and you want to be treated like family go there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mark and Billie Joe! Thank you very much for your business. I hope you are enjoying the XT5 (I know I did!!). It is such a nice vehicle. Please know, I will share your kind words with Kim and Glenn. We look forward to taking great care of you. We really appreciate you taking the time to give us a 5 Star Dealer Rater Review. Have a nice weekend. Sincerely, Kelley and Geoff Kelly
We purchased a vehicle at Kelly Cadillac and we couldn't...
We purchased a vehicle at Kelly Cadillac and we couldn't be more pleased. From the start, Uzma was a joy to work with. She answered all of our questions and took the time to get to know us and what we were looking for in a vehicle. She is so sweet and a joy to work with! When it came time to complete the paperwork, Glenn was great! The owners, Geoff and Kelley, took the time to introduce themselves to us and were so sweet! From start to finish, the experience with Kelly Cadillac was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greetings Charlie and Diana! Thank you for the 5 Star Dealer Rater Review. We hope you are enjoying your GMC. We will make sure Uzma and Glenn hear about your kind words. We are here for you if you need anything. Have a great weekend. Sincerely, Kelley and Geoff Kelly
I was familiar with Kelly Cadillac as a premier...
I was familiar with Kelly Cadillac as a premier dealership with many awards and customer benefits. Last summer I noticed two new Escalades in Satin Steel on the lot, and stopped to take a look. I met Sales Consultant Joey Fellenbaum and we took a ride. I told Joey my wife was not likely to part with her Yukon Denali. Joey kept in touch with me. When he called last week with further price deductions, I told him I was interested, but had little time to spend on the buying process. I wanted to trade two vehicles. In addition to my wife’s Denali, I decided to trade my seldom used 2019 Mustang with just 2,042 miles. Within a day we had a deal. I did not negotiate the offer because of the swift process, the affordable financing, and my eagerness to become a Kelly customer. The closing was a pleasure. Dealer Principle Geoff Kelly was standing in the middle of the showroom to welcome us. Business Manager Glenn Davis was friendly and proficient. During that process, Owner / Operator Kelley Kelly stopped in to welcome us as did Service Director Lynn Yoder.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Curtis! Thank you very much for your business and the 5 Star Dealer Rater review. It was our pleasure doing business with you and Beverly. We hope you are enjoying the Escalade! Joey will hear about your kind words. If you need anything, please let us know...the Service Department looks forward to taking care of your Escalade. Have a great day and be safe! Sincerely, Kelley and Geoff Kelly
